masteroftimeuk

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Thank you for your order. I appreciate it!

Dear Customer,

We apologize for the confusion and inconvenience you encountered with your purchase of the Nintendo Switch OLED Tears of the Kingdom Limited Edition. We understand your expectation for an English version of the product, and we regret any disappointment that arose from receiving a Hong Kong version instead.

It's important to note that on our website, we do mention that we source our products globally in order to provide our customers with the best deals.

We appreciate your understanding in returning the item for a refund. Once we receive the returned item, we will proceed with the refund process within 14 days from the date of receiving the returned item.

Your satisfaction is our top priority, and we are committed to addressing this issue to ensure a positive experience with our products and services. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team.

Thank you for your understanding and patience throughout this process. We look forward to resolving this matter for you.

Sincerely,
OurFriday

Thank you for your positive feedback, Richard. We look forward to helping you again in the future.

Lynne
Arnold Clark