Avoid - Scam
Sadly, my experience mirrors many of the negative reviews below. I can only say to avoid this company, I think it’s a scam. See my timeline below:
Ordered a Switch 2 Mario Kart World Bundle on June 7th - I read the description so knew not to expect it until towards the end of June.
On 19th of June I noticed the description for new orders had changed to “orders placed after June 17th will be shipped on July 9th” - so I emailed to ask if my order had been allocated after they were giving a firm delivery date on new orders. The response was “ Upon checking your order can see it is set to be dispatched on the 30th June. Once dispatched tracking details will be emailed over to you.”
On July 1st with no tracking information I emailed again asking for tracking details. The response “ Tracking details have been emailed over and we are hoping to get this to you within a week. Of course, if you prefer the option of cancelling and refunding is always available.”
The tracking details provided on July 2nd continue to just say that Evri expect my item.
On July 16th I followed up again asking if they had a firm date on stock. I received no response. On July 21st I requested cancellation. No response to either email so I have no raised it with my credit card issuer