had to telephone as confusing information on Web site...very helpful person who was also confused re contradicting info on site. she told me to do over phone extra £2 suprized that extra 6.99 for pos... See more
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48F/2 Linbar House, North Bridge Street,, EH48 4PP, Bathgate, United Kingdom
Replied to 99% of negative reviews
Typically replies within 48 hours
The quality of the flowers is very good and every one of my friends and relatives who have received one from me are delighted with them, especially for those living in apartments or small houses. They can still enjoy receiving flowers.
Fast efficient service
My friend loved her pretty flower card
Quick and always arrives as requested it was lovely that it arrived on time as many don’t I like sending them as they are a lovely surprise
Horrendous gift. The floral display is tiny and within 1 day the roses have wilted. When I visited my mother I was embarrassed at what had been sent. In addition knowing this was a gift for a birthday they put in promotional material which detailed the price of the gift I had sent. If I had known that the floral display would be so inadequate I would have ordered flowers from a florist it would have been cheaper.
Do not buy this gift hugely disappointing and not value for money
They omitted to put on card who had sent it. I have emailed several times with no reply and phone line is unobtainable
Reply from Flowercard
I had a surprise delivery from a friend from flowers in a card on the sudden death of my dear Mum. The flowers were absolutely gorgeous and also the box that they came in and it really cheered me especially at this very sad time. I will definitely be ordering from this company for birthdays & anniversaries in the future 👍
Reply from Flowercard
Flower card is unique and a lovely way to send flowers to someone. I wish they operated in the USA as well as UK.
Reply from Flowercard
Delivery took much longer than I was told which meant days we lost when the recipient could have e been enjoying the flowers.
Reply from Flowercard
The card we sent was to cheer a friend up who has not been very well.
She was over the moon with them,They were placed on a low table so she could see them from were ever she was.They said the arrangement was very attractive.
Reply from Flowercard
I appreciate you sending me some replacements flowers, but when I opened the box I was disappointed, how small they was, there was more greenery than flowers Ive put them straight in the bin, i will not be using your service anymore, or recommending to any of my friends and family, found them very expensive for very little flowers.
Reply from Flowercard
Reply from Flowercard
This item was easy to order online, lovely range of cards & flowers to choose from, fast dispatch and delivery was spot on time. Also very reasonably priced. Ordered for my Sisters Diamond Wedding and She loved them!! Would definitely recommend 👍
Reply from Flowercard
It was delivered on the day stated and very much liked by my 86 year old sister in law for her birthday. Thank you
Reply from Flowercard
When I have used this Company in the past, I have been pleased with service. However, this time I wasn’t satisfied with some of the flowers that were clearly not going to last very long and I contacted Customer Service. Despite several emails that I sent I have only received an automated response. Does Customer Service not exist? I am appalled by this lack of customer care and I do not recommend using this company.
Reply from Flowercard
Not impressed. Ordered a card for my sisters engagement. Never got delivered. They tried to dispute it as royal mail had said it was delivered. I went to all the trouble of getting my family member to contact royal mail as i live in Canada, which had delivered it to the wrong address. Alot of time and trouble, only then did they offer a refund. But also they contacted trust pilot to try and get my review deleted!!!! Shame on flowercard and shame on trustpilot for not allowing real reviews on here. This is a real account of what happened and neither of them wanted it posted. IF AND WHEN I receive my refund I will update my review. The public need to see this , what good is a refund if my sister never got her engagement gift? Complelty spoilt the event.
Update
They didnt refund the full amount.
Good god.
Reply from Flowercard
Ordering was very simple, reasonable price but most importantly mom was so pleased flower card was beautiful thank you will most definitely be using you again
Reply from Flowercard
Easy to order online and good to have a choice of card design.
Most reassuring to receive regular tracking updates.
Delivered between the quoted time frame of arrival..
Thank you very much!
Reply from Flowercard
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