The green foliage was dead and some of…
The green foliage was dead and some of the flower heads where snapped, presumably when packing. The oasis the flower stems where placed in was bone dry, which obviously didn't help matters. I have used your services before and have been extremely pleased with the product, this time it was definitely not worth the money.
Reply from Flowercard
Dear Joy,
We are very sorry to hear about the poor condition of the Flowercard you received. It is unacceptable that the item you received was not of the standard you have come to expect from us and that it did not represent good value for money. Please email your order number and any accompanying photographs to cs@flowercard.co.uk so that we can thoroughly investigate this issue and take appropriate action to resolve this for you. 🌸
Kind regards,
The Flowercard Team 🌸