JW

JW

United Kingdom

Reviews

Review of Flowercard

Rated 1 out of 5 stars

Lack of Customer Service regarding a complaint.

When I have used this Company in the past, I have been pleased with service. However, this time I wasn’t satisfied with some of the flowers that were clearly not going to last very long and I contacted Customer Service. Despite several emails that I sent I have only received an automated response. Does Customer Service not exist? I am appalled by this lack of customer care and I do not recommend using this company.

August 19, 2025
Unprompted review

Reply from Flowercard

Dear JW,

We are really sorry for not replying sooner. Our helpdesk is operational from Monday to Friday, 9 AM to 5 PM only so any queries received beyond that may be replied to the following week.

Kindly send us your order number or email address used so we can investigate and offer you the best possible solution. 🌸

Kind regards,
The Flowercard Team 🌸

Review of Bupa UK Insurance

Rated 5 out of 5 stars

Getting authority from Bupa for appointment

Did not have to wait very long for my call to be answered. My information found quickly - after a few questions I was given the authorisation number.

May 21, 2025

Reply from Bupa UK Insurance

We're happy to hear that your call was answered quickly and your information was found efficiently. Thank you for sharing your positive experience with us!

Review of Checkatrade.com

Rated 5 out of 5 stars

I’ve already sent a review.

I’ve already sent a review.

March 30, 2024

Reply from Checkatrade.com

Hello! 🛠️

Your stellar review is a beacon of success for us. It embodies our mission to be the foundation of trust and ease in home improvements. By connecting you with reliable tradespeople, we aim to enhance the quality of living and foster community growth. Your recommendation plays a crucial role in spreading the word about Checkatrade, allowing us to support more homeowners in their quests for safe and happy homes. We're truly thankful for your support and for helping us make a difference.

Warmest regards,
Lee, Digital Media Officer, Checkatrade

Review of British Gas

Rated 5 out of 5 stars

Happy Customer!

Plumber was very knowledgeable, courteous and efficient. He explained what had caused the problem and how it would be resolved. I’m very pleased with the work.

August 7, 2023

Reply from British Gas

Hi JW, I’m really pleased that we’ve met your expectations & more. Thanks so much for letting us know & of course for the 5 stars. Thanks, Lee

Review of Studio