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Having previously worked at Spreadex and as an ex City trader,I very much appreciated, and still do, the professionalism and service provided by the Spreadex team.Good 2 way communication and prompt e... See more
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Verified
Good trading platform both for beginners and experienced traders.Easy to navigate around the site.Funding and withdrawing money no issues.I do not recommend spread betting as its high risk but if you... See more
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Verified
I changed to Spreadex & I am enjoying an easy to use platform with polite helpful staff. They fully support all your needs. Great contact & chat facility available. After trading with various platform... See more
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Verified
Very good service provider. Large selection of instruments to trade which I mainly use for forex. Tight spreads, fast execution and trustworthy with all types of pending orders. Reliable c... See more
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Company details
About Spreadex Trading
Written by the company
Spreadex is the only company to offer sports spread betting, sports fixed odds betting, financial spread betting, CFDs, FX, ETFs and Options from the same provider.
Established 1999, trusted by clients ever since.
Established 1999, trusted by clients ever since.
Contact info
Spreadex Ltd, 26-30 Upper Marlborough Road, AL1 3UU, St. Albans, United Kingdom
- 01727 895 000
- info@spreadex.com
- financials.spreadex.com
4.3
Excellent
167 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
Verified
Outstanding range of markets (spot &…
Outstanding range of markets (spot & futures) to trade
October 17, 2025
Verified
They are a very professional and…
They are a very professional and helpful team i have been with spreadex few years now always been happy
October 17, 2025
Verified
Verified
Verified
This platform should not be allowed to…
This platform should not be allowed to operate. Slowest execution - lots of failed trades due to price movements - bigger spreads - impossibly poor chart support - extremely high margin requirement and no cash rebate. There is no reason whatsoever to use Spreadex Trading with a MUCH better rival available.... go to IG Index and see for yourself. The only redeeming factor is that customer service is friendly if incompetent, whereas IG Index is arrogant and incompetent.
October 17, 2025
Reply from Spreadex Trading
Dear Jorn,
Thank you for taking the time to share your feedback and your continued use of our platform.
As a firm regulated by the Financial Conduct Authority, certain aspects of how we operate are set by regulation rather than by us. For example, the maximum leverage available to retail clients is determined by FCA rules, and we’re also prohibited from offering volume-based rebates to retail clients.
On trade rejections, it may help to explain how our system works. Our acceptance rate in September sat at over 99.4%, and the process is designed to benefit traders where possible:
If the price moves in your favour, we accept the trade.
If the price moves against you but within tolerance, we give you the better price.
If the price moves against you and outside of tolerance, the trade is rejected - which in theory allows you to re-submit the order at a better price.
If you’d prefer to prioritise an even higher acceptance rate over this protection, you can adjust your settings via My Account > Execution & Pricing. There you can set your own tolerance level - including the option to make it unlimited.
If there’s anything else we can help clarify or if you have further questions, please don’t hesitate to get in touch with your personal account manager.
Kind Regards
The Spreadex Team
Verified
Excellent platform with great trading…
Excellent platform with great trading tools and keen pricing on every commodity.
October 17, 2025
Verified
Verified
Having previously worked at Spreadex…
Having previously worked at Spreadex and as an ex City trader,I very much appreciated, and still do, the professionalism and service provided by the Spreadex team.Good 2 way communication and prompt execution is what I'm after....and that's what gets delivered.
October 17, 2025
Verified
Easy to use not so sure on signals
October 17, 2025
Verified
Verified
Dreadful
Dreadful. Reminded me why I closed my account 2 years ago… so many stocks unavailable to buy due to low limits and always have to phone to get a trade through anyway.
October 13, 2025
Reply from Spreadex Trading
Hi Mr Meason,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, especially after returning to us.
I believe you may be referring to UK small-cap stocks — an area where we aim to offer one of the most extensive selections in the industry. That said, we fully appreciate how frustrating it can be when a stock you want to trade isn’t immediately available.
Every client has a dedicated account manager, and they may be able to help make specific stocks available or find alternative ways to place your trades more smoothly. If you get in touch with yours, they’ll be happy to assist.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards,
The Spreadex Team
Verified
I have traded with Spreadex for over 20…
I have traded with Spreadex for over 20 years , a very helpful broker and nothing is too much trouble whether asking questions straight to the trade desk or customer service , fast execution and if there is not a market you want to trade they will list it on there platform.
October 4, 2025
Reply from Spreadex Trading
Hi Andrew,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Verified
Good trading platform both for beginners and experienced traders
Good trading platform both for beginners and experienced traders.Easy to navigate around the site.Funding and withdrawing money no issues.I do not recommend spread betting as its high risk but if you must spread bet then this is a decent site.I have knocked a star off because they asked for a full bank statement showing all my personal transactions but I complained about this and they have accepted a statement summary.
October 4, 2025
Reply from Spreadex Trading
Hi CG,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on the ease of using the site and our fully-customisable, fast and reliable proprietary platform.
Spreadex is authorised and regulated by the Financial Conduct Authority and is committed to providing safe and responsible trading within a regulated environment and to ensure its customers have an enjoyable trading experience.
If you ever need further assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Verified
Easy to operate ,no hassle site have…
Easy to operate ,no hassle site have used it for years and no complaints
October 4, 2025
Reply from Spreadex Trading
Hi Sheil,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Avoid Spreadex at all costs
Avoid Spreadex at all costs. My account was wrongly restricted without notice after fraud attempts, leaving me unable to close trades and losing over £90,000. Their communication was misleading, inconsistent, and dismissive — treating me like the fraudster instead of the victim. Complaint handling was appalling, with delays, contradictions, and denials. Absolutely no trust in this company
August 1, 2025
Unprompted review
Verified
Easy to use & reliable web based…
Easy to use & reliable web based platform with only very few re-quotes in fast moving markets.
October 2, 2025
Reply from Spreadex Trading
Hi Linda,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on our fully-customisable, fast and reliable proprietary platform as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Verified
Reply from Spreadex Trading
Hi Satu,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on the ease of use as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Verified
A great trading platform that combines…
A great trading platform that combines the ability to easily trade a multitude of markets in an intuitive way.
September 18, 2025
Reply from Spreadex Trading
Hi Ben,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on our fully-customisable, fast and reliable proprietary platform as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Verified
Good trading assets and withdrawal of…
Good trading assets and withdrawal of funds is fast
July 5, 2025
Reply from Spreadex Trading
Hi Wahid,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on our industry-leading fast payouts and the good trading assets we have as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
There are good and bad things about…
There are good and bad things about Spreadex. Half the staff were very helpful and the others not . I was asked to leave the site due to their belief if was vulnerable. I’d just joined. They certainly do not know me to say that, but I has asked for help and simply could not clearly understand a person , as he was from another country. I told him I didn’t know what I was doing and at one time asked to speak to someone else.
After I was reviewed I waited to hear via phone and got 3 messages. One was I could start trading again and the other was they would return my account money to my bank which hasn’t arrived as yet. Do they know what they are doing, well no I think not.
June 24, 2025
Unprompted review
Reply from Spreadex Trading
Dear Pauline,
Thank you for taking the time to leave a review. We're sorry to hear about your experience.
As a firm regulated by the Financial Conduct Authority (FCA), we have a duty to ensure good outcomes for all our customers, particularly where there may be signs of potential vulnerability.
Our actions have been in line with those responsibilities. We understand this may have been frustrating, and we’re sorry if any part of the process caused confusion.
Our intention was always to act in your best interest and in accordance with our regulatory obligations.
You should have received your funds shortly after requesting the withdrawal, if that is not the case, please don’t hesitate to contact our Customer Support team so we can look into this for you.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards,
The Spreadex Team
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