A great experience in visiting the shop/ demo room. John provided the chance to listen to the speakers through my Atom and really get a good understanding of the sound. A great deal was on offer coup... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
We would like to thank John & Stephen so much. We love our Rega Apollo CD player so much. Hardly playing Vinyl at the moment, didn’t realise quality CD players sounded so good. Would not hesitant to v... See more
John worked with us from initial quote to finished project in our whole home with an integrated system throughout. We can’t rate John highly enough and would recommend him to anyone who is looking for... See more
Expressive Audio are an authorised dealer for Trichord and I can understand why. I dealt with the co-founder, Stephen, throughout who was very helpful and knowledgeable and kept me fully informed dur... See more
Company details
Written by the company
Family owned HiFi, Home Cinema and Multi-Room audio specialists.
Contact info
Moorby Yard, Highgate Lane, PE22 7PN, Boston, United Kingdom
- 01507499047
- humans@expressiveaudio.com
- expressiveaudio.com
Very good communication
Very good communication, kept me up to date with the delivery timescale of my order.
Exemplary customer service.
Exemplary customer service from first enquiry to final purchase.
Every email answered, every phone call taken and all backed up with no nonsense advice.
These guys went out of their way to…
These guys went out of their way to track down the speakers I wanted and also kept in-touch throughout. Good experience.
Outstanding Service and Great Prices at Expressive Audio
I had an absolutely excellent experience with Expressive Audio! I found their website while searching for an Emotiva XPA amplifier, which they offered at an unbeatable price—about 15% cheaper than anywhere else. This led me to purchase a couple more items, and I couldn’t be happier. Expressive Audio has that wonderful small, independent business vibe, with incredibly friendly and knowledgeable staff who take the time to speak directly with every client. Their customer service is truly top-notch, and it’s clear they’re passionate about the audio equipment they sell. Highly recommend this gem of a company for anyone looking for quality audio gear and exceptional service!
Super helpful & knowledgeable
Very helpful and understanding when a problem (mostly of my own making!) arose with an order. Problem quickly resolved. Excellent service.
Top Marks for Top Service
John Nelson, who manages the operation from Moorby, is my first choice for hifi and for good reason.
In my experience John has the customer at the heart of his operation - there is no hard sell, just good honest advice and that is what keeps me coming back (as well as some excellent products). This time, the shopping was for a pair of speakers to replace my venerable Castle Harlechs which have been with me for a long, long time.
John arranged a demo of some ATC SCM 40s and a pair of Harbeth stand mounted speakers, leaving both with me for some considerable time. In the end, the ATCs won out and I complimented them with Gaia III isolation feet and a Chord Shawline mains cable into the Cyrus Pre XR.
The sound is superb and the service was exemplary. It’s just a shame that it is too hot to sit inside and listen to my music!
Will I be back to John? Absolutely
Absolutely fabulous service
Absolutely fabulous service, John constantly goes way above and beyond the call of duty, and nothing is ever too much trouble, I personally think Expressive Audio should be your first and only choice for your HiFi needs, thanks John.
A highly personal experience
A highly personal experience.
Expressive Audio is an excellent example of a small business that gives a bespoke and personal experience. John cares a lot about his customers and music, which is a perfect combination for an audio shop.
Highly recommended.
Highly Recommended!
Expert guidance and advice when buying a Rega Planar 8 and Rega Fono Moving Coil Preamp. Very welcoming to the studio and demo room. Fair pricing to go with his knowledge and easy manner. Highly Recommended
Great service
From initial enquiry to collection great communication and service. Will be returning soon.
Long Distance Customer
I am located in the United States and John was willing to ship my product to me, great communication and if I lived in the UK I would do more business with them. Thank you again for going above and beyond.
John was fantastic at guiding me…
John was fantastic at guiding me through putting together the right hifi setup for my space. Everything arrived well packaged and as expected, and he was happy to guide me through various technical setup issues along the way.
John was very helpful and very quick to…
John was very helpful and very quick to respond to my queries. Item arrived neatly packed. Great service l!!
A great Rega turntable and first class service from John Nelson
John Nelson was helpful from the start when we said we were looking for a premium turntable, gave friendly advice without being pushy and provided demonstrations on a couple of possible options.
In the end we chose the Rega Planar 6 with the ND7 cartridge and were very pleased with the end result. Well done John!
I consider John to be a good friend…
I consider John to be a good friend now. He and he alone has transformed my hifi and consequently my listening experience. Just wonderful really. I also find him an honest person.
Audiolab 9000A
Audiolab 9000A amplifier chosen as an upgrade after several discussions with the helpful and knowledgeable John at Expressive with respect to the options available and the vagaries of our listening room and existing equipment. This is proving a satisfying choice given its suite of required inputs (DAC, MM & Line In) and notable clarity & definition and improved speaker control. Ordering and delivery was timely taking little over a week with John helpfully delivering it to our house and aiding with installation. Expressive Audio have my recommendation as a dealer for anyone located in Eastern England.
Excellent and professional service
John was very professional and very helpful in achieving the best possible home cinema experience. We would thoroughly recommend him. Excellent service and advice
Brilliant customer care
Brilliant customer care; John is so knowledgeable but unlike other specialists is neither patronising nor pompous and very kind and informative.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.