Explore Learning Reviews 2,213

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, supportive, and passionate about educating young people. Consumers highlight the team's ability to create a welcoming and encouraging environment, which significantly boosts children's confidence and enjoyment of learning. People also appreciate the staff's knowledge and dedication, noting their positive impact on children's academic progress. The service is valued for its positive impact on children's learning and development. Reviewers mention improvements in maths and English skills, as well as increased confidence and motivation. Consumers appreciate the personalized approach, with tutors adapting to each child's learning style. The structured programs, engaging materials, and regular progress updates are also highly valued, ensuring parents are well-informed and can support their child's learning journey.

Based on these reviews

Rated 5 out of 5 stars

We are extremely happy with the 11 Plus course and have been meaning to leave this review for over a year. With their guidance and support, my child achieved an outstanding result and secured a place... See more

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Rated 5 out of 5 stars

There are not enough words to describe the supporting and nurturing environment that Habeedah and the team have provided for my daughter. Setting the right environment for your child to succeed is not... See more

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Rated 5 out of 5 stars

Very happy with Explore Learning, already seeing significant improvements in both our children's maths and English. Really like that they are not limited to their current year group but are encourag... See more

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Rated 5 out of 5 stars

Our child has been going to Explore Learning for almost 6 years. We are extremely happy with all the tutors and managers throughout the years. All of them try their hardest for our child. We love that... See more

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Rated 5 out of 5 stars

Explore learning canning town is excellent for my son. The new manager Natasha has really changed things. My son is really progressing. Her and her staff really work hard. Best place for my autistic s... See more

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Rated 5 out of 5 stars

My daughter goes here, palmers green branch, she loves it, the staff are friendly, polite, helpful and most of all, patient. My kids learning and knowledge has improved significantly in the past 6... See more

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Rated 5 out of 5 stars

Chloe and the Team at Redhill Explore Learning have been absolutely fantastic. We arrived with them to help with guidance for an 11+ and entrance exam which was in a completely different area and they... See more

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Rated 5 out of 5 stars
Verified

Explore Learning Oldbury has been been supporting my son Christian, he has improved tremendously with the support of his tutors and got his place at King Edward VI. I truly appreciate all the support... See more

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Rated 5 out of 5 stars

It's very good place for children to learn and practice. There is nice friendly and polite staff. Manager Brody (Palmers Green branch )who helped my child. He explained me very well and good atte... See more

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Rated 5 out of 5 stars
Verified

Very kindly and they are teaching hardly I absolutely loved it and I really appreciate it thank you so much for being patient

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Rated 5 out of 5 stars

My 16 yrs old son has been attending Explore learning since he was year 5 at primary . He was diagnosed recently with OCD and inattentive ADHD and stopped attending school. The online Explore a... See more

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Rated 5 out of 5 stars

My Son really enjoys his online sessions and looks forward to them every week. Excellent customer service delivered by the Explore at Home Elm Centre. Chanele is an excellent tutor, very engaging a... See more

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Rated 5 out of 5 stars

My 9 year old son attends Explore Learning in Merton. The Managers (inc Isobel) and Staff have been fantastic with him. They provide a great stretch beyond his school work. The regular F2F reviews pro... See more

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Rated 5 out of 5 stars

Explore Learning has truly transformed my kids! I’ve seen their scores improve, and their reports are showing improvements. Since joining, they’ve been doing great, and I can say they’re not falli... See more

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Rated 5 out of 5 stars

We started Explore 1-2-1 because starting year 6 my daughter was upset with doing maths. She felt frustrated and hated it. It's now her favourite subject. And what a turnaround she's had! Her signifi... See more

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Rated 5 out of 5 stars
Verified

Explore Learning Murrayfield is a wonderful place! My son has been attending Maths and English lessons here for 2 years. All staff are very approachable, friendly and encouraging towards my son. They... See more

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Rated 5 out of 5 stars

Fantastic learning support! Kerry is an amazing tutor. My 13 year old absolutely loves her. She is patient and understanding but also incredibly motivating. She gets the very best out of her stud... See more

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Rated 5 out of 5 stars

I would like to thank the Explore Learning Team for their great support helping my daughter enhance her skills set and knowledge. Without the patient and understanding of the online tutor my daughte... See more

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Rated 5 out of 5 stars

My daughter has joined the tutoring session for 2 years. Jiana, her tutor, has been an outstanding tutor for the past two years, supporting my child in both Maths and English. Under her guidance,... See more

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Rated 5 out of 5 stars
Verified

Tom and Ayaan make this place work!! They both are fantastic advocates of Explore Learning. Excellent attitude, exceptionally good at what they do in terms of their personal attributes and comm... See more

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Rated 5 out of 5 stars

From the first meeting with Rhys and his team they made us feel incredibly welcome and heard. Our son has been needing some additional support in maths and English which we felt he wasn't getting at s... See more

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Rated 5 out of 5 stars

My daughter has been receiving tutoring for English and Math from the Olive Center since Sep 2024 and I couldn't be more happy with her progress. Her tutor, Julia is very professional, friendly and su... See more

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Rated 5 out of 5 stars

My 3 children go to Explore learning and it has benefited them all in different ways, from addressing some learning gaps with reading and writing to maintaining confidence levels at the start of high... See more

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Rated 5 out of 5 stars

A year ago, my ten-year-old daughter started Palmer's green explore learning and it was the best decision ever! It had really helped her with her SATS and it boosted her confidence. We just got the re... See more

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Rated 5 out of 5 stars

Excellent customer service from the Barking centre. I can’t thank the management team, Anjola and Aisah enough! They are always willing to help, the tutors are really friendly and patient with my chil... See more

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Rated 5 out of 5 stars

We tried a few tutors over the years and explore learning in Deepdale Preston is by far the best! All the tutors are friendly, enthusiastic and approachable. The centre is well appointed, parking is e... See more

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Rated 5 out of 5 stars
Verified

I highly recommend Explore Learning. Lessons are well structured. I'm happy with my daughter's academic progress since she embarked on the tutoring sessions. Definitely recommend.

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Rated 5 out of 5 stars
Verified

The team at the Beaconsfield branch are absolutely amazing. I would like to particularly mention Toby and Millie. They are always so helpful, accommodating and knowledgeable. They have both really mad... See more

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Rated 5 out of 5 stars

We started exploring learning to help boost the confidence and offer additional material support for my daughter. The tutor, Summia, has been brilliant, engaging, and kind. Ella, one of the staff, has... See more

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Rated 5 out of 5 stars

My son joined Explore Learning in Gloucester in January 2025 in preparation for his 11 plus exams. We thoroughly enjoyed the experience. Meg and Saj have been amazing in welcoming us and any questions... See more

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Rated 5 out of 5 stars

My sons Leo and Luca joined explore learning and I can only say I wish I had done it sooner.... My boys have thirved in every single area.. I was shocked to have heard in the parents eveni... See more

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Rated 3 out of 5 stars
Verified

The staff are so friendly but I wanted more time with my child to explain things he was struggling with. He grew a dislike for topics and then just avoided them. Reassurance and recap with a tutor wou... See more

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Rated 5 out of 5 stars
Verified

Really good report from progress meeting all are excellent Thank you to Fatima 100🌟

Company replied

Rated 5 out of 5 stars
Verified

With the 11+ exams now behind us, we await the results with anticipation. Regardless of the outcome, I can confidently say that my daughter has found the sessions immensely valuable and easy t... See more

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Rated 3 out of 5 stars
Verified

I think almost everything is good, but I expect more progress from my child. I would like him to learn more things, not be left with a screen.

Company replied

Rated 5 out of 5 stars
Verified

Explore Learning is really doing a good job in supporting to build my child confidence and gaining understanding in their studies

Company replied

Rated 5 out of 5 stars
Verified

My son just love it. Thank You! I recommend this place. 5*

Company replied

Rated 5 out of 5 stars

My daughter has attended the Walton on Thames Explore Learning centre for three years and has always enjoyed her sessions there. She has grown in confidence and her Maths and English have greatly impr... See more

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Rated 5 out of 5 stars

Explore Learning has taught our son the 11 + plus entrance subjects, for about 18 months. It’s been the best investment, as his teachers have given him skills and confidence he wouldn’t find at his... See more

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Rated 5 out of 5 stars

Abby and the team at South Woodford are wonderful, friendly and passionate about educating young people. They've been very supportive, helpful and with extensive subjects knowledge. They also follow... See more

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Rated 5 out of 5 stars

Explore Learning, Sale, Manchester has been brilliant for both our son & daughter. Mike, Sarah, Lucy, Jess, Anisa, Asha & the team have made our children very welcome. The positivity & praise they... See more

Rated 5 out of 5 stars

What a brilliant company. Trainee teachers & teachers combine to give that xtra tuition to make a childs learning experience painless, fun, enjoyment. Not just 11plus cramming to pass, our child has... See more

Rated 5 out of 5 stars

Absolutely wonderful experience. My 10 year old son has been Home Ed for the last year due to problems at school but he has always loved attending Explore Learning at Bradley Stoke. We've been there t... See more

Rated 5 out of 5 stars

My son joined Explore Learning Centre reluctantly in Nov-2019, we find it very hard not to continue. The best part of his education come from Explore Learning, more specifically from EAH OAK since the... See more

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Rated 5 out of 5 stars

My 7 year old son has been attending Newcastle Explore Learning for the last 3 years to give him much needed support with his schooling due to long term cancer treatment. Exp Learning augmented his le... See more

Rated 4 out of 5 stars

We joined Explore Learning at the beginning of this year at Beeston Centre . We were very impressed and Son loves going. The lizard cards keep him working towards a target. Abdul has positive learn... See more

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Rated 5 out of 5 stars

My daughter has been at Explore Learning Gloucester for 3 months and has made a huge improvement in her Maths. This subject she lacked confidence and already we can see her enjoying Maths. She receive... See more

Rated 5 out of 5 stars
Verified

The service is easy to use, the website with info is very helpful butmost importantly all the team that we have dealt with have been super supportive and helpful. Despite his initial reservations, my... See more

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Rated 5 out of 5 stars

I am very impressed with the technology integrated into children's learning, so that my children learn while having fun. My son has learning difficulties and I always thought he would only learn with... See more

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Company details

  1. Private Tutor
  2. Educational Institution
  3. Tutoring Service

About Explore Learning

Written by the company

Refer a friend

We offer all our members the opportunity to share the love of learning with their friends.

You will receive £25 off your next month of membership for every family that joins Explore Learning on your recommendation, and so will they!

Refer a friend - Save £25

Since 2001, our professional tutors have nurtured over 250,000 children aged 4 to 16 to achieve their potential, either in one of our vibrant learning centres, or through online tuition.

We are passionate about providing a service for all children to thrive throughout their education and beyond.

Our goal – to build confident, fearless learners who are hungry for knowledge.

Discover their potential

Written by the company

Inspiring tutors
Our expert staff create 'light bulb' moments, and nurture long-lasting learning attitudes. Our people bring our offering to life, and make our service truly unique.
Engaging resources
Where you visit us online or in our learning centre, our tools are innovative, and mapped to the school curriculum, allowing every child to work at their own pace and record their progress.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Incompetent, Unqualified, and Under-Delivered Experience

I’m really not happy with Explore Learning. The tutors keep changing all the time, and my child is often left on screen without being observed or properly attended to. My daughter has said several times, “They don’t explain things like you do, Mama, they just tell the answer” which is worrying since the whole point was for her to get proper teaching support.

My son hasn’t said much, but I’ve noticed that when he’s introduced to new topics in class, he often doesn’t seem to understand key concepts. When we do the activities at home, I end up having to teach him before he can continue, which defeats the purpose of paying for tutoring.

On top of that, the learning portal at home hasn’t been working properly for the past few days. I can’t access their progress or see what they’ve been working on. I’ve tried calling the Watford branch, but no one answers the phone.

From the very first meeting, I had reservations. They said the session was about assessing where my children were academically, but it felt more like a sales tactic to get us in, sit us down, and make it easier to sign us up. Still, because my kids are home-schooled, I decided to give it a try, but we’ve been really disappointed with the teaching overall.

I raised my concerns after the first month, especially about my daughter not getting proper explanations. They assured me that they would assign a consistent tutor, but that hasn’t happened. Many of the “teachers” also seem quite young, more like students themselves, and I’m not confident they have the experience to manage or teach younger children effectively.

My children previously attended Kumon, and I noticed a big difference there. At Kumon, they learned a lot more and had plenty of practice to build confidence and move toward excellence. I expected a similar standard from Explore Learning, but unfortunately, it hasn’t met our expectations at all.

We have been with Explore Learning for only two months, and both my children will be coming out of it. Overall, I don’t feel that Explore Learning provides the quality of teaching, consistency, or support that they promise, and I would not recommend them based on our experience.

October 17, 2025
Unprompted review
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Reply from Explore Learning

Hi Maria! We’re sorry to hear about your experience. We take all feedback from families seriously and have passed your comments on to the relevant teams.

We hope to work on a resolution and that you’ll consider continuing your membership with us. Our centre team will be in touch to discuss your concerns further and explore how we can best support you and your children.

Rated 5 out of 5 stars

11+ course 2025 review

There are not enough words to describe the supporting and nurturing environment that Habeedah and the team have provided for my daughter. Setting the right environment for your child to succeed is not an easy one especially when each child has their own challenges to contend with. However Explore learning have done an absolute amazing job in supporting my daughter in each step towards the 11+ exams.

October 16, 2025
Unprompted review
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Reply from Explore Learning

Hi Shazeen! Thank you for your lovely feedback. We’re so pleased your daughter is thriving and that our team could support her every step of the way towards the 11 Plus exams.

Rated 1 out of 5 stars

WORST AND MOST BORING THING OF ALL

BRO I HATE THIS SOOOOOO MUCH IF UR A PARENT DO NOT GET THIS FOR UR CHILD ITS SOO BORING THAT I CANT EVEN CONCENTRATE AND THE TUTORS DON'T TAKE THEIR JOBS SERIOUSLY BECAUSE THEY DON'T EVEN EXPLAIN THE TOPIC THINGALING WHEN YOU DON'T KNOW THE ANSWER! IT HAS NOT HELPED ME AT ALL AND I RECOMMEND USING CENTURY INSTEAD AS IT IS A FUN WAY FOR LEARNING AND ALSO IT DOESN'T HAVE A FRICKING TUTOR ON YOUR WAY AND JUST DON'T GET IT OK? IF I COULD I WOULD RATE THIS -999999999999999999999999999999999999999999999/999999999999999999999999999999999999999999999

December 19, 2024
Unprompted review
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Reply from Explore Learning

Hi Holly! We’re sorry to hear you haven’t had a positive experience. We take all feedback seriously and want to make sure we understand what’s happened so we can look into it further. We’ve reached out to gather a few more details about your experience and will do our best to help resolve any concerns.

Rated 5 out of 5 stars
Verified

My son just love it

My son just love it. Thank You! I recommend this place. 5*

October 15, 2025
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Reply from Explore Learning

Hi Sylwia! This is great to hear, thank you for leaving your kind feedback.

Rated 5 out of 5 stars
Verified

I highly recommend Explore Learning

I highly recommend Explore Learning. Lessons are well structured. I'm happy with my daughter's academic progress since she embarked on the tutoring sessions. Definitely recommend.

October 15, 2025
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Reply from Explore Learning

Hi Mrs Costiuc! It's great to hear about the level of progress that your daughter has made with us. Thank you for leaving your feedback!

Rated 5 out of 5 stars
Verified

You very kindly and amazing teachers

Very kindly and they are teaching hardly I absolutely loved it and I really appreciate it thank you so much for being patient

October 15, 2025
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Reply from Explore Learning

Hi Nasteno! Thank you so much for your kind words. We’re delighted to hear that you had a positive experience and really appreciate your feedback. It’s wonderful to know our team’s patience and support made a difference.

Rated 5 out of 5 stars

Excellent 11 Plus Support – Highly Recommend!

We are extremely happy with the 11 Plus course and have been meaning to leave this review for over a year. With their guidance and support, my child achieved an outstanding result and secured a place at one of the top grammar schools in the area.
A special thanks to tutors Hamza, Leanne, and Adjola – their dedication and encouragement made a real difference. We truly appreciate all the effort that went into helping our child succeed!

October 15, 2025
Unprompted review
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Reply from Explore Learning

Hi Patrycja! Thank you for sharing your wonderful news! We’re thrilled your child achieved such an outstanding result and that our team could support them along the way.

Rated 1 out of 5 stars
Verified

I am very disappointed

I am very disappointed with my experience with Explore Learning, maybe i am unlucky. They promised a £50 cashback according to their plan, but in the end they broke their promise. They used my withdrawal and a staff presentation as reasons not to honour it. Even though the manager admitted it was their staff’s mistake, the issue was eventually left unresolved.

Throughout the process, there was a complete lack of proactive communication. I had to follow up every single time just to get any response from them. This was very frustrating and unprofessional.

November 5, 2024
Explore Learning logo

Reply from Explore Learning

Hi Lee, Thank you for sharing your experience. We’re sorry to hear about the issues you’ve faced and understand how frustrating this must have been for you.

We’ll be discussing your experience with the centre team directly so we can review what happened and see how we can assist most effectively. We appreciate you bringing this to our attention and hope to work towards a resolution as soon as possible.

Rated 5 out of 5 stars

Explore learning canning town is…

Explore learning canning town is excellent for my son. The new manager Natasha has really changed things. My son is really progressing. Her and her staff really work hard. Best place for my autistic son.

October 14, 2025
Unprompted review
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Reply from Explore Learning

Hi Shahanoor! Thank you for your kind words. We’re delighted to hear your son is making great progress and that the team has been so supportive. It’s wonderful to know he’s enjoying his time with us.

Rated 3 out of 5 stars
Verified

Good

It’s great job

October 14, 2025
Explore Learning logo

Reply from Explore Learning

Hi Souliyath! This is great to hear, thank you.

Rated 2 out of 5 stars
Verified

Nothing went wrong rather I was…

Nothing went wrong rather I was overwhelmed with the support, good communication from all staff. Well done team

October 11, 2025
Explore Learning logo

Reply from Explore Learning

Hi Aimbora! Thank you for sharing your feedback. We’re pleased to hear that you found our team supportive and communication strong. We also noticed your rating and would love to understand if there’s anything we could do to make your experience even better next time. Your thoughts really help us improve.

Rated 1 out of 5 stars

Really poor service

Really poor service, schedules not adhered to, lots of random tutors and does not match the 11 plus requirements needed to pass. Very disappointed with the online platform as not as challenging for children wanting to pass 11 plus exams. Also unable to speak to anyone when required. Don't waste your money.

September 30, 2025
Unprompted review
Explore Learning logo

Reply from Explore Learning

Hello,

Thank you for sharing your feedback. Our curriculum is tailored to the 11 Plus syllabus, covering maths, English, and reasoning, with lessons personalised to each child’s level.

We understand your concerns about schedules, tutor changes, and the level of challenge. Occasionally, tutor changes may be necessary, but we aim to maintain continuity wherever possible. Your child’s progress is carefully tracked in the Parent Portal, and progress meetings are a great opportunity to review this, share any concerns, and identify areas for further focus.

Lessons and at-home practice are personalised using our learning tool, Compass, which adapts content to your child’s level and ensures it remains appropriately challenging while fully aligned with the 11 Plus curriculum.

As this review doesn’t include your name, we’ve requested more information to help us understand the situation further.

Rated 5 out of 5 stars

Chloe and the Team at Redhill Explore…

Chloe and the Team at Redhill Explore Learning have been absolutely fantastic. We arrived with them to help with guidance for an 11+ and entrance exam which was in a completely different area and they have done so much to support us with this learning. They were so incredibly accommodating when we finally moved away and I simply cannot credit the team enough for their enthusiasm, structure and expertise. You are all marvellous.

September 30, 2025
Unprompted review
Explore Learning logo

Reply from Explore Learning

Hi Chloe! Thank you so much for your lovely review. Chloe and the team were thrilled to support you throughout your 11+ and entrance exam journey. Your kind words mean so much to our team!

Rated 5 out of 5 stars

Very happy with Explore Learning

Very happy with Explore Learning, already seeing significant improvements in both our children's maths and English. Really like that they are not limited to their current year group but are encouraged to go beyond.
Also, like the progress reports as we can clearly see how they are progressing.
Highly recommended!

October 3, 2025
Unprompted review
Explore Learning logo

Reply from Explore Learning

Hi Rochelle! Thank you so much for your lovely feedback! We’re delighted to hear your children are making such great progress and enjoying the challenge of going beyond their year group. It’s wonderful that you’ve found the progress reports helpful too.

Rated 3 out of 5 stars
Verified

So so

Sometimes good Sometimes not and depends on teacher

October 4, 2025
Explore Learning logo

Reply from Explore Learning

Hi Elham! Thank you for sharing your feedback. We’re glad to hear you’ve had some positive experiences, and we’re sorry it hasn’t always felt consistent. Every child deserves to feel supported in their learning, and we’d love to understand more so we can make sure your experience is always positive.

Please speak with your centre team, or get in touch with us at enquiries@explorelearning.co.uk so we can chat this through together.

Rated 5 out of 5 stars

Amazing setting for english and maths

Our child has been going to Explore Learning for almost 6 years. We are extremely happy with all the tutors and managers throughout the years. All of them try their hardest for our child. We love that Explore Learning is designed to flow at the child's pace which is different from any school. We have seen a huge improvement and growth on our son. A huge thank you for all staff at Explore Learning Redhill and especially our son's tutor Issy who is just amazing.

October 1, 2025
Unprompted review
Explore Learning logo

Reply from Explore Learning

Hi Petra! Thank you so much for sharing your kind words. We’re delighted to hear about the significant growth and development your child has experienced over the years. It’s wonderful to know that the personalised approach at Explore Learning, working at your child’s pace, has made such a difference.

We’ll be sure to pass on your thanks to Issy and the Redhill team – they’ll be thrilled to hear your feedback.

Rated 5 out of 5 stars
Verified

Excellent!

Explore Learning is really doing a good job in supporting to build my child confidence and gaining understanding in their studies

August 31, 2025
Explore Learning logo

Reply from Explore Learning

Hi Victoria! It's great to hear that your child has made progress in their confidence and learning. Thank you for sharing your feedback!

Rated 3 out of 5 stars
Verified

I think almost everything is good

I think almost everything is good, but I expect more progress from my child. I would like him to learn more things, not be left with a screen.

September 30, 2025
Explore Learning logo

Reply from Explore Learning

Hi Hadis! Thank you for sharing your feedback. Rest assured, children aren’t left to work on a screen alone; they work closely with our professional tutors in a small group setting, receiving guidance and support throughout. The technology is there to enhance their learning, adapting to their progress and ensuring consistency between tutor sessions and practice at home.

A great way to chat through your child’s goals and progress is during our regular progress meetings, and you can also keep track of their learning journey anytime through the parent portal. If you have any questions or would like to discuss your child’s learning further, your centre team will be happy to help.

Rated 5 out of 5 stars
Verified

Really good report from progress…

Really good report from progress meeting all are excellent Thank you to Fatima 100🌟

September 29, 2025
Explore Learning logo

Reply from Explore Learning

Hi Veronica! Thank you so much for your lovely feedback. We’re thrilled to hear that your progress meeting went well. It’s wonderful to see your child making great progress, and your kind words mean a lot to our team!

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