Evolve Home Loans Reviews 438

TrustScore 5 out of 5

5.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Deborah and Teresa. Explained everything correctly. I understood all the questions that were answered. Politely and patiently. Let's you know from start to finish what's happening next and during... See more

Rated 5 out of 5 stars
Verified

From point of first contact, absolutely the fastest, most concise, friendliest, least expensive, and least aggravating of any refi I have ever done! We'll, with the exception of the first time I used... See more

Company replied

Rated 5 out of 5 stars
Verified

As a retired loan officer, who has dealt with incompetent loan officers, and battled with underwriters, processors, appraisers, etc. in my 25 year career, I was hoping for the best but expecting the w... See more

Company replied

Rated 5 out of 5 stars
Verified

AZ Home Loans was wonderful to work with. I initially shopped around and spoke with several different lenders, and AZ Home Loans was the most thorough, friendly, and responsive by far. Not to mention... See more

Company replied

We perform checks on reviews


Company details

  1. Mortgage Broker
  2. Mortgage Lender

Written by the company

Since the year 2000, we’ve enjoyed the opportunity to help thousands of Americans achieve the dream of homeownership and financial peace of mind through our fast and simple loan process. We chose to go into business to help people by educating them through one of life’s most challenging processes and saving them REAL money. In a day and age where buying or refinancing a home have become increasingly impersonal, we choose to bring a personal touch back to the industry by building a team that prioritizes the client experience. At Evolve Home Loans, we will continue to focus on helping others with our core values in all that we do, it’s what got us AND keeps us passionate about the mortgage business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars
Verified

As a retired loan officer

As a retired loan officer, who has dealt with incompetent loan officers, and battled with underwriters, processors, appraisers, etc. in my 25 year career, I was hoping for the best but expecting the worst. Guess what....the worst never happened. Dave Wick, my MLO was on top of my file from the git go and never missed a deadline through closing. Marcia Maes, his processor was aMAESing, sorry. Communication was consistent, clear and understandable, with a minimum of lender speak. Promises made were delivered without fail. Easy, stress free transaction, fair pricing, transparent all the way through and a great rate to boot. You won't be disappointed.

October 7, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Dave for your review and recommendation! Our team enjoyed working with you as well. We're glad you had an efficient and stress free process with us. Thank you for being a valued client and we look forward to assisting you again in the future.

Advertisement
Rated 5 out of 5 stars
Verified

My experience with Evolve Home Loans…

My experience with Evolve Home Loans was extremely positive. Everyone I dealt with was professional, helpful and courteous. My loan closed sooner than I anticipated. I would gladly recommend this lender to anyone seeking to re-finance, purchase a new home or in my case, pull equity for improvements.

September 27, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you so much for your review and recommendation. We loved helping you with your refinance and we're glad your loan closed quickly! Thank you for choosing us. You are a valued client and we sincerely appreciate you.

Rated 5 out of 5 stars
Verified

Great service

September 16, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review. You were a pleasure to work with. Thank you for choosing us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars
Verified

Amazing service

Amazing service. Always looking out for their customers

September 9, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review. We're glad you're happy with our customer service - our team enjoyed working with you also. Thank you for choosing us and we look forward to being of assistance to you in the future.

Rated 5 out of 5 stars
Verified

Everyone was great

Everyone was great to work with, got back to me very quickly and the loan closed on time. I actually will miss talking with them because they seemed more like good friends by the end.

September 7, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Victoria for your review and such kind words! We're so pleased that you are happy. Our team enjoyed working with you also and we always appreciate when someone notices. It was our pleasure working with you and look forward to helping you in the future.

Advertisement
Rated 5 out of 5 stars
Verified

Evolve Home Loans (previously AZ Home…

Evolve Home Loans (previously AZ Home Loans) were fantastic to work with. They kept in contact and provided updates on a daily basis which kept us in the loop regarding the entire process. It was our first time purchasing a home and they made it so easy and provided lots of information. Highly recommend them!

September 5, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Mark for your review and recommendation. Our team enjoyed working with you both also and we're delighted that you are happy with our customer service on your first home purchase! Congratulations and we look forward to assisting you in the future!

Rated 5 out of 5 stars
Verified

Jennifer and Anna at Evolve made this a…

Jennifer and Anna at Evolve made this a simple and easy process. They were helpful in answering questions I had and kept my workload to a minimum. I would give them an A+ for their work!!

August 27, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Neal for your review and kind words. We're glad you enjoyed our customer service. Jennifer and Anna enjoyed working with you also! Thank you for choosing us and being a valued client.

Rated 5 out of 5 stars
Verified

Loan fees were half that of other refi…

Loan fees were half that of other refi firms. A great experience!

August 24, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Randall for your review! We're glad you're happy with our loan fees and customer service. Thank you for choosing us and being a valued client.

Rated 5 out of 5 stars
Verified

Smooth and efficient

August 24, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review. We're glad you had a smooth and efficient process with us. We look forward to assisting you again in the future!

Advertisement
Rated 5 out of 5 stars
Verified

Thank you so much

August 10, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Laszlo for your review. We're glad you had a good process with us. We look forward to being of assistance again in the future!

Rated 5 out of 5 stars
Verified

good job

good job i like the experience👍🏽👍🏽👍🏽

August 9, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Mario for your review. We're glad you liked your experience with us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars
Verified

Very impressed

Very impressed with the short processing time of my refinance with cash out. I would recommend Evolve Home Loans to ALL my friends, coworkers and family. Excellent communication throughout the loan application process.

August 9, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review and kind words! Our team enjoyed working with you as well and we're thrilled that you're happy with your refinance through us. Thank you for being a valued client and we look forward to assisting you again in the future.

Rated 4 out of 5 stars
Verified

I have used Evolve Home Loans three…

I have used Evolve Home Loans three times for refinancing. The reason I have come back is because they are conscientious and easy to work with. The only issue I had this time was a one month wait for an appraiser which held up the process a bit. If I need a home loan in the future, I will use Evolve again.

August 4, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review. We strive to make home loan and refinancing quick, easy and efficient for everyone. We apologize for the length of time the appraiser scheduling took as we don't have control over that process. Thank you for being a valued client and we look forward to assisting you again in the future!

Advertisement
Rated 5 out of 5 stars
Verified

It was pretty smooth experience I…

It was pretty smooth experience I worked with Eric Clyne and the Cassie Sanchez and both were great. Answered all my questions and returned calls,texts and emails efficiently. I'd recommend them

August 2, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Margaret for your review and recommendation. We're glad you had an smooth process with us. Thank you for being a valued client and we look forward to assisting you in the future!

Rated 5 out of 5 stars
Verified

Very quick process.

July 26, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Lourena for your review! We're glad you had a quick process with us. We look forward to assisting you again in the future!

Rated 5 out of 5 stars
Verified

Kudos to David Wick and Cassie Sanchez…

Kudos to David Wick and Cassie Sanchez for making our loan processing run smoothly from pre-qualification to actual application all the way to closing. Our experience with Evolve Home Loans (formerly known as AZ Home Loans) is so exceptional that we'd recommend home buyers to reach out to you on their home lending needs. Professional, knowledgeable and friendly staff who are always available to answer any questions you may have during the entire loan process. Thanks Evolve Home Loans!!!

July 18, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review and recommendation. We're so pleased that you're happy with our service! Our team enjoyed working with you also and we always appreciate when someone notices. It was our pleasure working with you and look forward to helping you in the future.

Rated 5 out of 5 stars
Verified

Annaleese and the team couldn’t have…

Annaleese and the team couldn’t have made this process any easier. Quick, easy and efficient. Would recommend!

July 15, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review and recomendation. We're glad you had a quick and efficient process with us. Thank you for choosing us and we look forward to assisting you in the future!

Advertisement
Rated 5 out of 5 stars
Verified

Evolve Home Loans is a great company to work with

Evolve Home Loans is a great company to do business with. They were able to close our loan within 30 days. Their Team members are very knowledgeable and quick to respond. The whole process was so easy. I highly recommend this company.

July 14, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you Brenda - we're so pleased that you are happy. Our team enjoyed working with you also and we're glad it was a quick, informed and efficient process. We always appreciate when someone notices. It was our pleasure working with you and look forward to helping you in the future.

Rated 5 out of 5 stars
Verified

Very Informative

They were very informative and worked to get us the best rate available.

July 9, 2021
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review. We're glad you had an informed process and now have a better rate! We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I had recently refinanced my home with…

I had recently refinanced my home with AZ Home loans. they were fast and professional when working with me. The process was pretty much done within 3weeks. Eric and Cassie are knowledgeable and were always available for any questions. I had the best experience working with them.

July 8, 2021
Unprompted review
Evolve Home Loans logo

Reply from Evolve Home Loans

Thank you for your review and recommendation! Eric and Cassie enjoyed working with you and we're glad you had a quick process. Thank you for choosing us and being a valued client. We look forward to assisting you in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look