Swell Loans LLC Reviews 1,548

I can’t say enough good things about Robert Nunez and the patience he showed while helping me through the heloc loan process. From the beginning, he took the time to explain every detail, no matter how many questions I had or how many times I asked the same ones.
Loan paperwork can be overwhelming, but Robert stayed calm, reassuring, and incredibly supportive throughout. He was always just a text message or call away, never rushed me, and always made sure I fully understood what was happening at each step of the process. I’m genuinely grateful for his help and would recommend him without hesitation to anyone going through something similar.

I had a fantastic experience working with Lisa Ballard at Swell Loans. From start to finish, Lisa was incredibly helpful, responsive, and professional. She made the entire loan process smooth and stress-free, answering all my questions with patience and clarity. It’s clear she truly cares about her clients and goes the extra mile to ensure everything runs efficiently. I’m very grateful for her support and highly recommend both Lisa and Swell Loans to anyone looking for a reliable and friendly lending experience.

Chris and the Swell Loans team were a pleasure to work with! As a first time home buyer, I had a lot of questions and Chris took the time to explain everything to me (sometimes twice!) so that I knew what to expect from the process. Chris and team will take care of you. Thank you!

I had an easy experience with Lisa Ballard. I appreciate the constant contact from start to end. I will use Swell Loans and Lisa again in the future.

Steve was awesome, he made sure to respond to my questions as quick as he could even when my wife thought it was a scam 😂

Chris was great to work with great communication and informative. Made the whole process easy.

I was told by many refinance company's that I could not refinance my house and car together but Rachel Ross proved them all wrong. She was great to work with and very efficient and knew what she was talking about She the loan in the amount of time she said .She is great to work .Hope to work with her again if needed. Thank you so much Rachel Ross

Rachel has been great to work with on our refinance. She’s fast and works hard to get the job done quickly and efficiently. She’s also great at communication and easy to reach anytime with questions. We highly recommend work in with her.

Michelle was so helpful through this process. It was easy and quick. She kept in constant touch with us, answered questions, and was quick with responses. Would definitely recommend.

I wanted to refinance my mortgage so I could take the equity out to payoff my chapter 13bankruptcy, and I was told by several lender this is not possible. Well, they were wrong, I did my research and this is when I met Erik Rogers with Refi.com. Erik informed me I could refinance my mortgage and he provided me with all the information I needed to start the process. He knew which lenders to contact and provided all the paperwork I needed to start the process. We ran into a couple of snags along the way, but Erik did not give up on the process and he continued looking for a lender that would work with me. He found a lender and I did refinance my mortgage. He did an amazing job helping me through the whole process and every time I had a question he was right there to answer them. I am truly grateful for all of Erik's help. The only was I can sum this up is Erik Rogers is a rock star!!!

I am happy with the services provided by the company. My loan adviser is outstanding. Down to Earth and very welcoming with a lot of my questions and doubts about the refinance. Rachel Ross did an outstanding job on keeping me informed about the transaction and processes.

Ms Rachel Ross was extremely helpful throughout the whole experience. Ms Ross would call with any updates or if any paperwork needed to be signed. Ms. Ross was courteous and kind and the process was the fastest I've ever seen. Ms. Ross made it her mission to ensure that all questions that I may have had were answered and if there was anything I didn't understand she took the time out to help me understand it. Awesome experience!!

My broker, Damion Flores, was amazing he addressed all my issues , always available when you reach out to him and he did the whole process in a very professional manner. I’m glad I was able to do business with this company

If you ever need a refi or anything to do with home loans for your home, you need to contact Rachel Ross and her refi team she is very personable, she not only cares about your loan process and that everything is clear but also cares for you as a person I've never been a refinance where I've been treated this well, I really appreciate Rachel even though we didn't end up doing the business because of situations I'm going through right now and some other issues but she's amazing I would recommend her 100% for any of your refinancing or loan needs.

Best Agent Ever !! Rachel was very responsible and informative . My Refi couldn’t won better .

Rachel was awsome. She has the best customer service ever. I was not able to get the loan due to the value of my home and the interest rate. Rachel called me immediately and explained to me what was going on. Sometimes this can happen. I would diffently recommend Rachel to anyone.

Rachel Ross was very professional she took care of business the way that it should be I highly recommend her I will definitely use her again ⭐️⭐️⭐️⭐️⭐️ The best I♥️
Sincerely, Halberth Mendez

Michelle Wright at Refi.com is the best , my refi was a bit different then a typical refinance. We were not only refinancing our home but also removing one person from the deed and adding two more to the deed. Michelle worked her magic and got everything done for us including our insurance, Michelle definitely got us everything we wanted . If your looking for a great company to get refinanced the Refi.com is an excellent choice . Michelle saved us almost $2000.00 a month . We are extremely happy with refinancing and we are thankful to refi.com and Michelle Wright. Thank you from the bottom of our hearts 💕

Michelle was so helpful with purchasing our first home! She was very responsive and informative through out the whole process. I’ll admit the home buying process was a bit intimidating going into it but Michelle made it such a smooth and painless process. We will definitely be coming back if we ever decide to buy a house again.

Rachel Ross was truly amazing and magical to work with, a juggernaut in her field. She answered every question and solved every problem. After trying to refinance for 2 years, she made it happen. My family and I are so thankful for her hard work.