eSalon Reviews 4,796

Good experience (not great). Wasn't expecting another "touch up" shipment, as received this last time. Has been several weeks since my last "full" color. A lot of "gray" showing. Please advise. Thank... See more

Love the personalised kits, the pack truly provides everything you need. The sticker to hang the instructions what a nice touch. I have struggled to get the last two dyes done efficiently but that's m... See more

The add on shampoo etc is a small bottle for long hair. I like the product overall, just a little expensive. I will be going to Mexico for the winter and will have to cancel my subscription. Unless... See more

I have been living my custom color from ESalon for many years. Just recently I notice my hair thinning a bit and the color has been looking a bit blondish and not red. I wrote to my colorist who “twe... See more

Thank you thank you thank you for the exact colour I was looking for. I’m so excited to get my next colour box because I have a wedding coming up and I know that this colour is gonna stand out perfect... See more

Esalon has made this simple enough that anyone can get it right. Ordering was easy and instructions were very clear. I have a personal stylist and can change, order or even cancel with ease. The co... See more

Wow! So impressed with the colour, a perfect ash dark brown with no red undertones! Exactly what I asked for, I’ve been trying to achieve this colour for a while even paying over £100 at the salon and... See more

I love the color. My hair is healthy and this color doesn’t fade nearly as quickly as box color. The highlights were difficult for me and the results were not good but I’m sure it was my problem not t... See more

Great color. And when I want to want to customize my current color to darker or lighter, they respond quickly and do a phenomenal job.

ESalon has been extremely helpful while I searched for my perfect hair color. The customer service is next level. I was so impressed! Alexandria was my stylist and she was very responsive and friendly... See more

No puedo imaginar mi vida sin este producto. Has ahora a mi me llena de confianza desde el primer día de uso por eso te estaré eternamente agradecida a ver dado el paso de comprarlo desde que lo... See more

I bought into esalon from a Facebook pop up. I only started dying my hair this year, age 35 as I'm a natural red head. The colour was close to perfection. My natural colour. The trial price of 12 poun... See more

I love my e salon colour .Started colouring my own hair with esalon colour approximately 8 months never going back to hairdressers for colour again. Instructions are quite clear with everything you... See more

I really liked the hair color that was made for me, it was perfect! Made my hair super soft, has been 4 weeks since I have used it and it still looks good, I'm impressed! The only complaint I have is... See more

I've used hair dyes on and off for 40 years and I can honestly say, this is by far the best one ever, your hair will look and feel like you have just come out of the hair dressers after. It doesn't ju... See more

I contacted esalon for colour advice as I was unsure how to achieve what I wanted. Romina was amazing, she spent time going through exactly what I wanted and advised on colour, aftercare and products... See more

I’ve been a member of esalon about 5-6 years if I’m not mistaking. First of all, the quality of the product is highly recommended. They make me feel as if I am the only customer they have, upon reque... See more

The best service from esalon every time. I have to particularly mention my colourist Romina who is just a hair angel on earth. The most knowledgeable, polite, kind, passionate woman. She has called me... See more

I LOVE eSalon! I HIGHLY recommend to everyone! The color is consistent and NO surprises. If I have questions or want to make any changes to my color, the response is always quick and helpful. The... See more

Absolutely love esalon I have had 3 orders so far. The first colour wasn't quite right for me so I got intouch with customer support who were brilliant a few tweaks and now it is spot on. They real... See more

I love my custom color. Easy to follow instructions, gorgeous color that lasts. It's super easy to modify your color, just ask your stylist. Plus eSalon sends out emails with current trends and h... See more

I am absolutely in LOVE with my color from eSalon! There is definitely a big difference in how gentle the solution is compared to boxed dyes. In addition, I notice I received a heightened color that s... See more

According to my selection for coloring the results should have been complete gray coverage. I applied the color as instructed (roots/grays first for 20 minutes then follow with rest of hair). And the... See more

Been with e-Salon for a year now and I am extremely pleased. Usually zi am allergic to hair coloring. Since zi been with e-Salon my hair has become heathy and everyone loves my color. Their phone ser... See more

I returned to the salon after feeling deeply disappointed with my colourist. I didn’t enjoy being pressured into the colour and felt ignored as a 50-year-old woman. It was disheartening to experi... See more

The eSalon custom hair color is excellent! The process is easy, and the personalized instructions make application simple. My hair looks and feels amazing – super soft, shiny, and the color is exactl... See more

The hair color I like is copper red. The problem is, the color I have been receiving does not color all of the grey. I have followed instructions. But my roots end up a mix of red with grey. I am go... See more

I was getting my hair color through them and it was the perfect color. I got the first shipment, then the second shipment and have not received one since. They just stopped sending then. Then I remem... See more

Amazing color that doesn’t harm my hair, thanks to no ammonia! Shiny and healthy look for weeks….Very wonderful customer service team, that gets back to you very quickly and with kindness. I’m goi... See more

I have been using eSalon products since 2020. I was very happy to have found this online company during COVID when my salon closed down due to the pandemic. I got custom color and high light kits suit... See more

This color is easy to apply, has a pleasant smell and very little allergic reaction for my sensitive scalp. I was disappointed in the lack of shine after color and the shades fade really quickly. It... See more

Great company to deal with. The product was a perfect match to my hair color. Unfortunately a medical problem has popped up and will not be coloring my roots for a while. Highly recommend their servic... See more

I have tried e salon in the past but I didn’t stick with it. I tried it again this time and o honestly really love it. I w after to go back to dark (my natural color is dark brown). With the help o... See more

I’m very happy with eSalon’s product. The kit comes with everything needed and personalized instructions. A Customer service representative is available for any concerns or changes you would like to m... See more

I’ve been very happy with your hair color program. Please contact me, as I have returned home and would like to continue receiving my hair color. I give you and my colorist 5 ⭐️⭐️⭐️⭐️⭐️! Carol Loc... See more

Having an actual color expert to communicate with was great. It took a few tries to get the color just right. But actually less time this way than with an on site stylist.

Esalon is always on point with color. Customer service is always great and they are willing to accommodate you with color and or suggestions! The products are really nice and leave your hair soft and... See more

The color was perfect! And I know I can always get the color I want every time! Another good thing about eSalon is it is delivered directly to your home. No running to the store trying to find the... See more

Fast reliable shipping . Hair coloring is easy to use and gentle .

It is easy to change delivery dates and recurring purchases. The hair color works well and my hair is soft and shiney.

The color is wonderful. The instructions are easy to follow. The results are the best part, best experience ever!! The customer service is amazing, also.

So far coverage is total, and I have shampoo hair and color seems to be to my liking, your products and your customer service are excellent.

eSalon is so easy to use. I feel very much like someone is always there should I need assistance. My color is great, and the tips and videos are endless and very helpful - in case you need them. Great... See more

Customer service is 12 out of 10 stars !! Products come along with a concierge feeling. Top notch!

Prompt service, great color! Can’t ask for anything better.

Customer service is fast and efficient and the product is great. And, you can't beat the price or quality...a win, win!:)

Perfect!! So affordable too, salon results from home.

Easy to apply , great color match

I am so pleased with every product I’ve ordered. My hair color is absolutely perfect and I get compliments all the time!