Elizabeth Thompson

United Kingdom

Reviews

Review of eSalon


Rated 3 out of 5 stars

Left my hair in nice condition but made…

Left my hair in nice condition but made it very dark, gave 0 grey coverage so the grey now stands out more as the rest of the hair around it became much darker. Tried a few times to change the formula but it didn’t work for me. Not a bad product just didn’t work to cover greys for me and they didn’t seem to be able to adjust it to any lighter than very dark.

October 12, 2025
Unprompted review

Reply from eSalon

Elizabeth - Thank you for your feedback. 

We are very sorry to hear that your experience was not all it should have been, and we are happy to work with you per our satisfaction guarantee. 

Please contact help@esalon.com for further assistance. We are always happy to help assist in any way we can.

Review of Sketch & Stitch


Rated 5 out of 5 stars

I had an initial issue with my order…

I had an initial issue with my order for my husband which was resolved & I have just placed my second order as a gift for my brother. The quality is nice and they wash well.

June 15, 2025
Unprompted review

Reply from Sketch & Stitch

Thank you very much for your feedback, we are so glad you love your order :)