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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of both the products and the embroidery work. People appreciate the company's commitment to ensuring customer satisfaction, often highlighting the personalized attention and helpfulness they receive throughout the ordering process. The ease of ordering, coupled with reasonable prices, also contributes to a positive experience for consumers. Consumers are particularly pleased with the responsiveness and helpfulness of the customer service team, with specific mention of staff. Many reviewers appreciate the company's proactive approach to addressing concerns and ensuring that the final product meets their expectations. The fast production and shipping times are also frequently mentioned as a major plus, making this company a reliable choice for branded apparel.

Based on these reviews

Rated 5 out of 5 stars
Verified

Epolos makes the whole process very smooth and goes the extra mile when shipping our shirts. Since we are an American school overseas, shipping via FedEx or UPS actually takes months. So they mail o... See more

Rated 5 out of 5 stars

Very impressed with this company. Their customer service is out of this world! They promptly reply by email & they have a live person from their company (not overseas!!!) answering their phone. There... See more

Rated 5 out of 5 stars
Verified

Epolos took good care of our order and went above our expectations. Richard allowed us two logos on our shirts and they turned out great. I would recommend them.

Rated 5 out of 5 stars
Redirected

No one better!! The service at Epolos is incredible! Luke and his team are knowledgeable and always on time. We recently worked with them with our company hats and shirts and we could not be more h... See more

Company replied

Rated 5 out of 5 stars
Redirected

I needed shirts for an event quick and you all made it happen! If you’re looking for quality products, great prices, fast, friendly, and professional service I highly recommend EPolos.com!!

Rated 5 out of 5 stars
Verified

E polos did a great job with our company’s shirts. We have a more complicated logo and the quality looked amazing. I appreciate that I had so many options on placement and sizing of the logos which is... See more

Company replied

Rated 5 out of 5 stars
Verified

My organization has used Epolos the last several years for our branded gear. I'm very pleased with the work they've done for us. Our orders are a little complicated... multiple sizes, colors, shirt se... See more

Rated 5 out of 5 stars
Verified

I’ve shopped with epolos for years and they’re amazing. The shirts and printed logos are high quality and last forever. Brian is always available to help with any order questions and make recommendat... See more

Rated 5 out of 5 stars
Verified

Epolos is fast and affordable. We love the ease of the website when ordering our gear for work. Brian even helped us with a slight tweak on our logo. Wonderful company, good quality products, fast s... See more

Rated 5 out of 5 stars

Exceptional Our organization has a complicated logo and we weren't sure how to make it work with embroidery. Brian drafted up a design that showed us how it would look with stitching. So helpful... See more

Rated 5 out of 5 stars
Verified

I have been using Epolos.com for years. Brian is always helpful & efficient, often offering design solutions when needed. I always know that I will get a great finished product of which I can be pro... See more

Rated 5 out of 5 stars
Verified

We have ordered from epolos.com several times. Brian is extremely helpful and the quality of the shirts and embroidery is phenomenal. With the initial order, he took the time and care to make sure we... See more

Rated 5 out of 5 stars

Epolos is exceptional. It really is. I've ordered caps from them for our non-profit several times, and each time has been an excellent experience. The first time Brian helped a lot in getting our... See more

Rated 5 out of 5 stars
Verified

We ordered shirts for a church ministry. The price was very reasonable and the quality was better than we expected. We worked with Brian and he was great! We are probably going to order more shirts... See more

Company replied

Rated 5 out of 5 stars

Epolos was very easy to work with and their customer service was amazing. They did an excellent job with our company logo. The t-shirts, polos and hats are very excellent quality. I highly recommend E... See more

Company replied

Rated 5 out of 5 stars
Verified

We ordered our embroidered company shirts from E-POLOS for this first time, and were pleased with the experience! We received immediate response to our quote, and EPOLOS maintained communication so we... See more

Rated 5 out of 5 stars

The customer service was amazing. Brian was helpful from start to finish and ensured we were happy with the design and cost of the product. Our shirts arrived in a timely manner, were well organized a... See more

Company replied

Rated 5 out of 5 stars

This is the second business I have used ePolos for and the second time I was amazed by the personalized attention I received from Brian and the ePolo team. I have ordered online and had to call due t... See more

Rated 5 out of 5 stars

I was first drawn to epolos because they are a family-owned business, and their prices were better than other online large retailers. I had a question regarding my order before I made it, and c... See more

Rated 5 out of 5 stars
Verified

We used the service twice with both my company and my husbands. Quality and customer service was great!! We worked with Brian and he makes sure we were happy with design and through the process! Resp... See more

Rated 5 out of 5 stars
Verified

It was so great working with this company. I should have had them do my embroidery years ago! Brian in sales worked with me until he was sure the finished product was what I wanted. Then the shirts ar... See more

Company replied

Rated 5 out of 5 stars

The shopping experience was easy, the prices were unrivalled, and they arrived 3 days ahead of schedule. I look forward to seeing how durable the products are over time, and I will certainly be shoppi... See more

Rated 5 out of 5 stars
Verified

I have ordered shirts for my sole proprietor business several times over the years from Epolo’s. I’ve always been treated with the greatest of respect and a commitment to 100% customer satisfaction. B... See more

Rated 5 out of 5 stars
Verified

The team is very pleased with the quality of the apparel and are excited to put it in play. As a coach, I am happy with the whole process and communication through the order. Definitely looking to u... See more

Rated 5 out of 5 stars
Verified

I was ordering different designs, with hats and shirts. Epolo's called us to make sure everything was the way we were expecting it, and delivered on time. Even when there was a slight wait for 4XL siz... See more

Rated 5 out of 5 stars
Verified

Thank you Epolos for all you have done to get our shipment to us in such a short time. With great respect and appreciation I salute you! 🫡

Rated 5 out of 5 stars
Verified

They are so very helpful, and responded almost immediately when we emailed any questions to them. Then we were quite pleased with the quality of the shirts and the logo embroidery when the shirts arri... See more

Rated 5 out of 5 stars
Verified

Amazing customer service and super quick turn around! Would definitely recommend these guys and will be ordering from them again in the future. We ordered 20 embroidered polos and they are awesome!

Rated 5 out of 5 stars
Redirected

5 Stars, Will use again. Richard and team were amazing at helping us get the correct logos submitted and the shirts turned out great. Very happy with the quality, speed and price.

Company replied

Rated 5 out of 5 stars
Verified

Excellent product and service! I've been reordering from Epolos for years. Their website ordering is easy and when I call Brian he is always there to answer any questions. Love the product & servic... See more

Rated 5 out of 5 stars
Verified

I've been ordering from Epolos for a while, and they don't disappoint. They get your orders taken care of quickly and the product is very good and budget friendly.

Company replied

Rated 5 out of 5 stars
Verified

Brian always goes above and beyond to get our orders out quickly. He is attentive and the quality of work is just great!

Company replied

Rated 5 out of 5 stars
Verified

Great job. Nice quality product and clean, well done embroidery. Showed up earlier than anticipated.

Rated 5 out of 5 stars
Verified

Brian is always incredible to work with, the products are high quality with great stitcher, and fast shipping. Highly recommend!!!

Rated 5 out of 5 stars
Verified

I ordered a dozen work polos, although the stitching was spot on, I was apprehensive with the style of polo I was getting, they arrived and again the stitching was awesome I just wasn't in love with t... See more

Rated 5 out of 5 stars

Excellent! Great goods Attractive products are Being sold here. I enjoyed the website. Keep it up.

Company replied

Rated 5 out of 5 stars
Verified

Quick and prompt service on my orders. When you call they always answer in person.

Rated 3 out of 5 stars
Verified

Their service and efforts to please were stellar! I wish that orders didn't have to be placed in batches of 12. For small teams or businesses, you end up with extras. If I were to reorder, it would... See more

Rated 3 out of 5 stars
Invited

The website, transaction, and embroidery was awesome. The shirt itself wasn't the highest quality and looks like it will fade after a few washes. It's hard to know what the quality of a shirt is goi... See more

Rated 4 out of 5 stars
Verified

Great service and products - most reasonable pricing. I took one star off because living in Hawaii we have to pay for shipping which otherwise would be free - the US Post Office Priority Mail costs t... See more

Rated 5 out of 5 stars
Verified

We have been looking for a company to do our shirts for 2 years. I sent over our design and the owner of the company Brian caught the error in it. Instead of just processing the order he communicat... See more

Rated 5 out of 5 stars
Verified

E-Polos was an Amazing Experience! The team understood my needs and knocked my project out of the park. Would highly recommend and will use again and again!

Rated 5 out of 5 stars
Verified

Thankful to have come across Epolos! Registration was easy, uploaded our logo, reviewed the proof and was ready to order all within a few days. Shipping was fast. The quality of the shirts (Jerzees po... See more

Rated 5 out of 5 stars
Verified

The service and communication were great. The quality of the embroidering was also great. The one thing that lacks is the quality of the shirts were not that great. Maybe a little more effort shoul... See more

Rated 5 out of 5 stars

We needed polos with our clinic logo for a local health fair - nothing fancy, just clean and consistent. I ordered 18 in different sizes in early April. Cassie from customer service helped fix a weird... See more

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Company details

  1. #2 of 43 best companies in Printed Clothing Store
  2. #1 of 9 best companies in Embroidery Service
  3. #1 of 30 best companies in Sportswear Store
  4. #1 of 9 best companies in Work Clothes Store

Written by the company

Embroidered Polo Shirts with special ALL-inclusive pricing, FREE shipping & NO set-up or digitizing fees. Custom embroidered shirt orders start at only 1 dozen shirts. We also provide PERSONALIZED service and will work very hard to ensure your satisfaction.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars
Verified

FAST

Fast shipping and loved that they confirmed the design before embroidering!

September 16, 2025
Rated 5 out of 5 stars
Verified

Great service

Epolos took good care of our order and went above our expectations. Richard allowed us two logos on our shirts and they turned out great. I would recommend them.

September 11, 2025
Rated 5 out of 5 stars
Verified

American School Overseas

Epolos makes the whole process very smooth and goes the extra mile when shipping our shirts. Since we are an American school overseas, shipping via FedEx or UPS actually takes months. So they mail ours through USPS for us so we get it faster. Imagine!?! Thank you for making the ordering process super easy from year to year.

September 10, 2025
Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company. Their customer service is out of this world! They promptly reply by email & they have a live person from their company (not overseas!!!) answering their phone. There was an issue with sizing on a personalized order & they resolved it immediately, could not be more pleased :)

September 30, 2025
Unprompted review
Rated 5 out of 5 stars
Redirected

Impressed!! ⭐️

I needed shirts for an event quick and you all made it happen! If you’re looking for quality products, great prices, fast, friendly, and professional service I highly recommend EPolos.com!!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I ordered a dozen work polos but...

I ordered a dozen work polos, although the stitching was spot on, I was apprehensive with the style of polo I was getting, they arrived and again the stitching was awesome I just wasn't in love with the material, it was good, kinda normal polo material, I was searching for something more polyester, I ordered a second batch, and I LOVE the new ones! Epolos was great to work with, I sent emails that were answered promptly, im satisfied with the outcome, I will be doing business with epolos again

August 24, 2025
Rated 5 out of 5 stars
Verified

Shirts, Hats, Different Custom Designs

I was ordering different designs, with hats and shirts. Epolo's called us to make sure everything was the way we were expecting it, and delivered on time. Even when there was a slight wait for 4XL sizes. Perfect!!

August 15, 2025
Rated 5 out of 5 stars
Verified

Satisfied customer

I've been ordering from Epolos for a while, and they don't disappoint. They get your orders taken care of quickly and the product is very good and budget friendly.

August 14, 2025
Epolos.com logo

Reply from Epolos.com

Thank you Thomas! We appreciate you and your business!

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