Huge shoutout to Digit it for their amazing service! I had an urgent order, and they got it done faster than I expected. Communication was great no waiting days for replies. They understood exactly what I wanted without me having to explain a hundred times. The final embroidery looked perfect on our uniforms. Everyone in my office loved it. Super thankful for their hard work and dedication!

The process from start to order was extremely easy and the ability to tailor my design was incredible. I uploaded my own artwork and was able to manipulate it fitting the the shirt precisely the way I wanted it to. I've tried other services that did not provide this level of satisfaction. Delivery was ahead of time which made the experience that much greater!  

My issue: the line for official business name is limited to 35 characters. Our name is longer and doesn’t fit and then when I try to submit for verification, it won’t process. 
Timeline of trying to work with someone on this:
Monday (week 1): get on chat after a few rounds of chatbot unable to help me. Told it will take 11-18 minutes. 45 minutes later, nothing, I have to go to another meeting. Send email to company. Get response from chat that I am not responding and they are closing ticket. No email response. 
Wednesday: send another email.
Thursday: send another email.
Friday: finally get person on chat after half an hour (longer than stated wait time) who takes long periods to respond. Finally says he will send it to the team to figure out a response and they will email me. 
…
Thursday (week 2): email follow up to say that they are still waiting to hear back.
From who, the wizard of oz? Printful is a cool platform and I designed some product I was pretty excited about. But customer service is absolutely awful. No respect for my time and unable to address issues with their forms. 

While I was very hesitant by making an order through my inbox, Lance and the staff walked me through the process and I got my oder today and im already planning my reorder purchase. The quality is amazing,  so, I will have no problem marking up the prices of my hoodies for the winter!

Perfection!  I took a suggestion on a pullover upgrade and it was a home run! The staff is friendly and helpful, not to mention super responsive.

Let me be clear here,  I am the biggest skeptic there is when it comes to international trade. Especially knowing that this company headquarters is in Pakistan..  It’s no secret to most of you that fraud seems to resonate out of the Philippines or Pakistan.  However, they made a believer out of me that they are above the board and can be and should be worthy of your trust..  I highly recommend this company for all of your patch making needs. And they will exceed your expectations as they have exceeded my..  the owner of the company who I had the opportunity to speak with on several occasions was very patient with me despite my rudeness to him.  And believe me, I can be a tough cat, especially when I fear I’m being taken advantage of.  The owner begged me to give him a chance and not only did he deliver with flying colors, but he completely changed my opinion of doing business internationally..  I can’t recommend this company enough.  And they have proven that they are here to stay and again they deserve your full confidence and their ability to deliver exactly what you see on the website..



Thank thank you for the incredible job that you did for me

Outstanding customer service and quality of work is always exemplary!! 

Easy to find the items I needed online easy to order 3q email me straight away to confirm my order then I got an email when ready. The staff member i saw was friendly too overall could not fault the service from start to finish. All Items look good fit nicely so all good.

Bought my singer m1000
August 2024. Have had to return to singer four times in one year. Same issue every time.  Now August 2025.
Just broke again Same issue.
NOW SINGER SAYS , SORRY WONT HELP ME , out of Warranty. This has got to be manufacturer defect. I saw a lot of Same reviews , for Same issue. As of now !! I don't recommend or will never by singer again.

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