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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to quality across various aspects of their service, from the products themselves to the customer support they receive. Consumers appreciate the high standard of the items, noting the excellent fabric quality, perfect logo placement, and vibrant colors. The ease of use of the website is also frequently mentioned, making the entire shopping experience smooth and user-friendly. People highlight the exceptional customer service, emphasizing the staff's politeness, attentiveness, and willingness to go above and beyond to resolve any issues. Reviewers are particularly impressed with how quickly and efficiently the company addresses concerns, often providing replacements or corrections without hesitation. The reasonable pricing, combined with the high quality of products and services, further solidifies customer satisfaction and loyalty.

Based on these reviews

Rated 5 out of 5 stars
Invited

Everyone talks about their "satisfaction guarantees". Queensboro means it! Products are good quality, and the embroidery of our logo is outstanding. Backed up by your top shelf customer service,... See more

Rated 5 out of 5 stars
Invited

The website is very user-friendly. They have so many options, if you just keep looking, you will definitely find what you need. Exclamation, the shipping time was better than expected, and they kept m... See more

Rated 5 out of 5 stars
Invited

Whole process online was very easy and user friendly, shirts came out great, and the logo is perfect. My only complaint is that I did not receive any notification as to when the shirts would arrive to... See more

Rated 5 out of 5 stars
Invited

Terrific clothing and all prints and embroidery of my logo has looked fantastic! Have not had an issue once when it comes to timelines for delivery of how my items have come out looking. On top of all... See more

Rated 3 out of 5 stars
Invited

Well I waited over 40 days to receive my clothes in that time I had received two emails a day and a text every couple of days, it was like a little barking dog, after a while I just wanted to kick it.... See more

Company replied

Rated 5 out of 5 stars
Invited

Fair pricing and great quality of work. I've had some other embroidery done in the past by other companies and doesn't compare to the product I purchased from Queensboro

Rated 5 out of 5 stars
Invited

The initial shirts looked great, but there was an error in the printing ( a misspelling), but they made the correction and sent out new shirts. I have purchased several items from Queensboro.com and... See more

Rated 5 out of 5 stars
Invited

Easy to upload images and they look just as expected on the shirt! Color matches perfectly. Tshirts were bigger than expected but it may be perfect if they shrink during washing as I purchased them as... See more

Rated 5 out of 5 stars
Invited

First time using this website and I have been completely impressed! Great quality, perfect logo size and vibrant color just as I wanted them. Nonetheless to say, the breathable material. Perfect for o... See more

Rated 5 out of 5 stars
Invited

This was a great offer promoting their product which is excellent. I was pleased with the offer, the transaction and the product itself, a hooded sweatshirt is excellent. I will likely try another pr... See more

Rated 5 out of 5 stars
Invited

Queensboro did a fantastic job of fixing a slight imperfection in a golf shirt. It was fast, and super painless. I'd highly recommend Queensboro for all of your corporate vendor-ware needs!

Rated 5 out of 5 stars

It's my first time purchasing online again after several years due to legitimacy issue but I can't ignore the simplicity of their products and how good the reviews I've read about them. So I try to pu... See more

Rated 5 out of 5 stars
Invited

My shirts are absolutely perfect! The color, the shirt material, my logo!!! The review to make sure it was what i wanted before they shipped my order was amazing. I love it! I will most definitely be... See more

Rated 4 out of 5 stars
Invited

The company responded to my feedback. When all of the merchandise I ordered was delivered, one of the premium hat I ordered has a manufacturing defect, the visor is slanted or bent when you wear win y... See more

Rated 5 out of 5 stars
Invited

The print quality is fantastic. And despite one hiccup with them running out of the color I wanted the customer service was easy and quick to respond, no sitting on hold waiting for what can feel like... See more

Rated 5 out of 5 stars
Invited

The logos look professional and the quality of the shirts is very good. I will definitely be ordering more items soon! Thank you for your care in helping us bring our dreams as new business owners in... See more

Rated 5 out of 5 stars
Redirected

I recently placed an order for polos with my company logo embroidered on them. During customization, I selected for one logo to be on the left chest and the other on the right sleeve. Unfortunatel... See more

Rated 5 out of 5 stars
Invited

I believe this company has provided a great product and at a very very reasonable price! I will be continuing my business with them. Shirts are high quality and will definitely hold up for a long t... See more

Rated 5 out of 5 stars
Invited

Shirts and quality came out great! Took a little long to get but that’s understandable. We all could use more patience now days anyway. Will definitely be ordering more!

Rated 5 out of 5 stars
Invited

I ordered the 10 T-Shirt special with my company’s new logo in different colors and the Logo placement was perfect! Delivery was quick considering how busy you might have been! Thanks for a great job!... See more

Rated 5 out of 5 stars
Invited

My first order did not fit quite right. They quickly resent a different size which fits perfectly! Thank you for quick and dependable service. The logos look perfect as well!

Rated 5 out of 5 stars
Invited

Wonderful and easy to create a design a product and the design editing was easy and their customer service and designers were incredible and made everything so easy! On top of that, the price was fant... See more

Rated 5 out of 5 stars
Invited

We had 2 new employees starting & I needed 2 jackets for Ireland vacation in 2 weeks. Queensboro came through as they have for 15 years! Thank you again! 5 Stars!

Rated 5 out of 5 stars
Invited

I really appreciate the excellent customer service I experienced. The team made sure I was happy with the results. The overall quality of the hat and embroidery was good. I look forward to creating mo... See more

Rated 5 out of 5 stars
Invited

Initial order wasn't as good as expected but I was able to contact customer service and get a replacement order at no cost and hassle free! THANK YOU!

Rated 5 out of 5 stars
Invited

Great quality shirts. They are true to the advertised color and the design was flawless. Quick turnaround and very responsive customer service.

Rated 5 out of 5 stars
Invited

They communicate well and deliver the right product in a timely manner. I am very happy with the service and quality.

Rated 5 out of 5 stars
Invited

It was easy to order and I got it in a timely manner. Love the way they came out and I look forward to using Queensboro in the future.

Rated 5 out of 5 stars
Invited

So many items to choose from. Love the fleece jacket. Super thick and great quality. The golf shirt is stylish and easy care. Both items were embroidered great. Received my items in a timely... See more

Rated 5 out of 5 stars
Invited

As usual, my items came in a timely fashion, and as expected! Always use Queensboro for my embroidered items.

Rated 5 out of 5 stars
Invited

Quick and easy. The product arrived and looks great, especially for the cost! I'll be back for other batches of shirts and hats for our Trail Life Troop and for work swag.

Rated 5 out of 5 stars
Invited

Excellent service and quality.. loved the communication as well..VERY PLEASED!! First time buyer

Rated 5 out of 5 stars
Invited

The customer service at Queensboro was next level. Part of my order with them was not quite perfect and when I reached out to them, they went above and beyond to make it perfect, and I am very pleased... See more

Rated 5 out of 5 stars

Queensboro has been so wonderful! We've ordered from Queensboro 2x now and will continue to do so. On our recent order they REALLY came through. We wanted to wear their dress shirts for our company ri... See more

Rated 5 out of 5 stars
Invited

I placed my first order with Queensboro to test out shirt sizing and accidentally ordered an XL and a Large instead of a Large and a Medium. Without hesitation, Queensboro went above and beyond by sen... See more

Rated 5 out of 5 stars
Invited

Every single time...I am so happy to work with Queensboro. Professional, ethical, reliable! Nothing else to say. Really. I trust them.

Rated 5 out of 5 stars

I had a wonderful experience shopping at this clothing store. The collection is stylish, diverse, and perfectly suited for all occasions, from casual wear to formal outfits. The quality of the fabr... See more

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Company details

  1. #3 of 43 best companies in Printed Clothing Store
  2. #2 of 458 best companies in Clothing Store

About Queensboro

Written by the company

Queensboro has been selling custom logo apparel and promotional products since 1982. In that time, we've become experts on business casual and other workwear, along with t-shirts, pens, mugs, key chains, drinkware and everything you can imagine to put your logo on. We know how to help you prepare for trade shows, conventions, and special events. After all, we've been helping folks look good for more than a quarter century!

Our prices are extremely competitive, but we hope that you are looking for more from us than just the best prices. One lesson we have definitely learned the hard way in more than 40 years in business is that, while price is important, trust, consistency, reliability, and accountability are ultimately much more valuable. So while our prices are good, the way we take care of our customers is even better.

Come see for yourself why so many have come to Trust the Queen!

Our Mission: Helping People Share Who They Are With The World.

Written by the company

Our Core Values
Always do the right thing. Value relationships above all. Innovate and have fun!

No Returns Necessary Guarantee

The Queensboro Promise

The Queensboro Promise
Mistakes get made. Everyone understands that. You ordered a wrong size, we used a wrong thread color. You gave us the wrong date, we sent it to the wrong address. And then there are issues that aren’t mistakes but just problems. A button falls off, UPS dropped your box in a puddle, you just don’t like the shirts you picked out.

If anything like this ever happens to you, just let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn’t matter. That’s our No Returns Necessary Guarantee.

We’ve been in business for over 40 years. We trust you and want you to Trust The Queen.

Contact info

4.9

Excellent

TrustScore 5 out of 5

29K reviews

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Replied to 37% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars
Invited

I was a little skeptical at first…

I was a little skeptical at first wondering what the quality of the shirt would be like, although the shipping was a little slow, it was well worth the wait. The fabric, although polyester, felt like cotton. It wasn't that shiny slippery feel it is actually quite comfortable, soft. Also the quality of the stitching of the shirt was perfect I wear an extra large, and it was spot on. The embroidery was perfect.

October 15, 2025
Rated 5 out of 5 stars
Invited

My timeline was short and it looked…

My timeline was short and it looked like it wasn’t going to make it. While the customer service rep would not make a commitment to get the ordered to us, he did something and we received it right on time. Excellent service.

October 14, 2025

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