EasyPark Italia  Reviews 2,619

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the service for its user-friendliness, highlighting that the app is easy to navigate. Consumers find it particularly useful for simplifying parking in busy cities, saving time and eliminating the need for coins. Many users praise the ability to extend parking time remotely and the convenience of paying via credit card or PayPal. However, some people express concerns about the app, the service and the payment methods. Specifically, some reviewers report issues with unclear pricing, unexpected charges, and difficulties in removing accounts or payment cards. A few users also mention problems with zone code recognition and discrepancies between the app's charges and actual parking fees. Some consumers report negative experience with customer service.

Based on these reviews

Rated 4 out of 5 stars

It's convenient to use when i'm in a hurry and i don't have cash or else with me to pay at the parking machine. The only thing is that where i use to park there is a daily fee of €4, while with the ap... See more

Rated 4 out of 5 stars

The idea is great and it works, but the app interface is not so clear. The price to be paied for the stop is often not precise, the credit is not updated often and sometimes happen to recharge twice... See more

Rated 4 out of 5 stars

Easy to use, but I'm not still understanding if you can increase the lasting of parking before it expires or you have to set up a new stop, I didn't read anything about this.

Rated 4 out of 5 stars

I like the services. I didn't expect to find a parking in Malmo in Sweden. Try to expand your services in other cities.

Rated 3 out of 5 stars

Once downloaded it was easy to use and easier than trying to get change for the meters - we used it for daily parking in Ortigia and on street meter in Noto . However I have struggled to remove my acc... See more

Rated 2 out of 5 stars

Using the app itself is easy and I guess convenient since in Ljubljana center there are not many parking options and it's not easy for tourists to understand where it's allowed to park. However t... See more

Rated 5 out of 5 stars

In my opinion is the best app for parking payment: easy to use, easy to pay, never crashed.

Rated 3 out of 5 stars

It’s a really good service and easy to use, very practice. And at the end you’ll save money! But just in some big cities... I give 3 stars because I’ve to pay for using it in smaller cities and at the... See more

Rated 2 out of 5 stars

I truly enjoyed using the app (nice and easy layout and super usefull in milan) for a while, yet around a month ago I got a fine because the payments was not resulting on ATM systems even if I had the... See more

Rated 5 out of 5 stars

I've discovered EasyPark by chance and I think honestly that it's something you can not live without in Milan if you have a car It's easy to use and simplify your crazy life avoiding fines, despera... See more

Rated 5 out of 5 stars

Easypark is easy to use and great for a city like naples where it's hard to find a functioning parking meter. Will keep using it in the future. Easypark è facile da usare ed è ottimo per una città co... See more

Rated 5 out of 5 stars

Easy to use, useful because you can extend the parking, awesome because you don't need to carry coins and there are different amounts to charge according to the needs. Concluding, save money, save tim... See more

Rated 3 out of 5 stars

Really nice service but commissions are too expensive. Fares should be proportional to the payed amount. If I pay 50cents of parking it is not possible to pay 29 cent of surcharge, it is too much sorr... See more

Rated 5 out of 5 stars

I have only just discovered Easypark, but am extremely pleased with the service and gone are the days of looking for change in your purse or scratching parking ticket cards. Thank you Easy Park!

Rated 3 out of 5 stars

There are 2 problems: A static fee for every park: 0,29€ or 0,39€ also for few minutes of parking You can't move euro from easypark to your credit card/PayPal or Bank account

Rated 5 out of 5 stars

Easy to use and affordable. You can modify the time of parking from remote You can pay with your credit card or Paypal. You can terminate your parking beforehand. I like it.

Rated 5 out of 5 stars

A very useful service for me, no waste of time to make a ticket and no waste of money having the chance to stop the time at the end of the day. Thanks easyPark

Rated 2 out of 5 stars

I regurally use the app to my my parking but already 3 times was not able to recognize the zone code, no idea why...and yes gps was on

Rated 3 out of 5 stars

Extremely useful, but I don't appreciate the fixed fee that must be payed each time you park, particularly on short stops.

Rated 2 out of 5 stars

I previously used in Italy another application (PYNG) to pay for parking in Rome, Italy. It allows me to adjust the time that I am parked whle I am parked and I pay ONLY for the real time that I was... See more

We perform checks on reviews


Company details

  1. Parking Lot

Written by the company

Rendiamo il parcheggio più semplice! EasyPark permette agli automobilisti di tutto il mondo di gestire il proprio parcheggio in modo semplice e veloce tramite lo smartphone. Operativa in 750 città italiane, la nostra app consente di gestire il parcheggio in modo rapido e intuitivo, risparmiando tempo prezioso. Con pochi click, puoi regolare la durata del parcheggio a distanza, senza necessità di essere vicino al veicolo. Il nostro scopo? Rendere le città più vivibili e la tua vita più agevole. Meno tempo per parcheggiare, più tempo per la tua vita privata.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 3 out of 5 stars

Easy yo use in Italy but make sure you remove car once rental over

Once downloaded it was easy to use and easier than trying to get change for the meters - we used it for daily parking in Ortigia and on street meter in Noto . However I have struggled to remove my account now I no longer need it - it won’t let me delete for a number of excuses - and I can’t remove the payment card. And stupidly, I did not realise I needed to remove the rental car - so I left Sicily on 22 Sept and today 20 October, have been charged for a parking session somewhere in Italy -I did not activate the session and I did not activate the camera recognition on my app but despite that it seems a session has been triggered by a camera and my card has been charged. I think this is unfair but clearly I also messed up. BEWARE and if you use for a rental car remove the number from your app straight away!!

October 20, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Shady practices

Using the app itself is easy and I guess convenient since in Ljubljana center there are not many parking options and it's not easy for tourists to understand where it's allowed to park.

However this service is sneaky. According to them I signed up for a monthly subscription. Literally, why would I? I don't even have a driving license and only use rental cars like twice a year when relatives visit me. Make sure you read the T&Cs carefully when you sign up, because they are rejecting any requests to refund even though I reached out the day after the charge was made. This is a dishonest company with shady practices.

At least their customer support response time was great, nothing bad to say about them. Just shady business practices.

September 4, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

They will charge you months later.

They will charge you months later.

I am finding that 3 months after I used the app I am getting the same charge for one session charged two extra times? My card expired not but I feel like I might have continued to get charges because it was happening in June, then July for a parking fee in april! On their app, it shows the correct history of reservations, so its not even a matter of having more bookings than I thought.

I would not trust this app with your CC information.

July 1, 2025
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Beware of EasyPark

This company debited me more than double their stated parking fee. When I raised a query on their website, I was assured of a response within 24 hours. That was a week ago. I subsequently sent them a PEC (registered email) which they acknowledged as having been received but that is the last I have heard from them. I then decided to cancel my registration with EasyPark only to be advised that this was not possible as my account was in arrears!
I have since instructed my bank to block any payment requests by this vendor.

February 28, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look