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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the interesting and engaging nature of the surveys, highlighting that it's fun to share their opinions. Consumers also value the reasonable incentives offered for their time and the immediate reward system upon point redemption. The possibility to give feedback on products and services is also appreciated by the users. Customers praise the company's customer service for its efficiency and speed in resolving issues. Reviewers report that the staff is patient, professional, and quick to respond, ensuring customer satisfaction. The support team is also helpful in addressing technical problems, with consumers appreciating the personalized and effective assistance they receive.

Based on these reviews

Rated 4 out of 5 stars

Customer service is quick and responsive. My problem is with the surveys themselves. A lot of times I click on a survey based on its subject or time, and what actually comes up is a survey about... See more

Rated 4 out of 5 stars

Since I retired I pass my time doing the surveys .I enjoy the different topics that are presented. My only comment is unlike before We usually get credited unlimited 25 cents even if we do not qualify... See more

Rated 4 out of 5 stars

Overall, I enjoy filling out the surveys and getting the points. All my points go toward credit on reservations with IHG, the large hotel consortium that includes Holiday Inn. Those who respond to pro... See more

Rated 4 out of 5 stars

Enjoy earning points for gift cards & Southwest points. Like other panelists, I hate it when it's "discovered" at end of survey, one does not qualify or fit the profile. If 51% or more of survey compl... See more

Rated 5 out of 5 stars

I've been answering surveys for years and really enjoy it! Too often I'm not rewarded after spending the appropriate time answering honestly. Customer service always comes through with a reward. My su... See more

Rated 3 out of 5 stars

Erewards has a few rough edges they need to fix: 1. Fail to pay: Far too many surveyors on their site fail to pay. Not at all unusual to answer 15 or more minutes of questions then receive a "sorr... See more

Rated 5 out of 5 stars

Issue was resolved overnight. I had a problem with a 10 point survey that took me a long time to work on. I emailed e rewards explained receiving error message after I was told survey was finished.... See more

Rated 5 out of 5 stars

Occasionally there are technical issues with a few surveys and if I feel I didn’t get the points that I should have gotten, I ask for help and explain the issue. Customer Service looks into the issue... See more

Rated 5 out of 5 stars

The times I had a difficulty with a survey and needed to contact customer service I was extremely impressed by their response. They responded quickly with what they had seen and their resolution of m... See more

Rated 5 out of 5 stars

Some years ago I was able to to do surveys and get 20-25 points everyday. Now for the most part all I can get in the same amount of time is 6-12 points per day. However as off lately when a survey loc... See more

Rated 3 out of 5 stars

e-Rewards Opinion Panel Member Support Team keeps asking me to post on this site. I am in contact with them weekly. I am closed out of surveys on a regular basis after completing over ninety percent... See more

Rated 5 out of 5 stars

I experienced a technical issue in the completion of a potential eight point Survey. This issue occurred when I had completed 94% of the survey I could not advance. When I reported this, I received a... See more

Rated 5 out of 5 stars

They are very quick to respond and usually get back to me in about 24 to 48 hours with an explanation. This is much quicker than other surveys responds to.

Rated 5 out of 5 stars

This survey site is legit. The variety of surveys are interesting and engaging. I am able to accumulate points quickly and select gift certificates for items I truly need. If there ever is an error or... See more

Rated 5 out of 5 stars

I have been doing surveys with this group for many years & love it .The surveys are fun to do & the rewards are great . I had a problem with a gift card redemption but the support team took care of it... See more

Rated 5 out of 5 stars

I love doing the surveys and earning Rewards that I can use to dine out with. Always have no problems finding a survey that applies to me also as a single lady. Only negative thing I’ve run into was t... See more

Rated 5 out of 5 stars

I have had 2 experiences in which I needed assistance. Each time the response was fast and I was told everything I needed to do to rectify the situation.

Rated 5 out of 5 stars

I love taking surveys on E-Rewards because the surveys are interesting. It’s fun sharing your opinions with someone who actually cares and the points add up really quick. Even if you don’t qualify you... See more

Rated 4 out of 5 stars

They offer a wide variety of surveys. Some are from non profits and are very interesting. At the same time, you can get kicked out after spending time on other kinds of surveys. When that happens,... See more

Rated 5 out of 5 stars

When you have an issue with a survey not awarding points and you notify them, they respond quikly and generally do award you the points. Only a few times I didn't receive them and the reasons why not... See more

Rated 5 out of 5 stars

I really enjoy taking the e-Reward surveys. They are interesting and engaging. The rewards are easy to earn . When I have had an issue with a survey malfunction, the customer service representatives... See more

Rated 5 out of 5 stars

Great Customer Service. I only have one item I would like to see get better. The 30 day rule to get additional gift cards for a store. Some of us only use certain store gift cards and would love to g... See more

Rated 5 out of 5 stars

The rewards are real and help out a lot with prices going up. Anytime I had an issue, such as not receiving a reward after completing a survery, it gets cleared up right away. Aira helped me out recen... See more

Rated 5 out of 5 stars

The company does an excellent job of running the surveys, but some of the survey companies , want to ask the survey questions first , then ask your info . Then they don't pay you if you don't meet the... See more

Rated 4 out of 5 stars

It's been awhile since my last review and that's based upon the welcome return of receiving credit for surveys that malfunction and/or fail to pay out upon completion. I stopped asking for credit t... See more

Rated 4 out of 5 stars

I have been using e rewards for many years. My experience has been very good with a great variety in reward opportunities. I do have two complaints. It seems more and more that they let you do the... See more

Rated 4 out of 5 stars

I like taking surveys, especially the multiple choice ones. I dislike having to write essays to answer some questions, or to distribute percentages of how much you spend on a variety of items. I lov... See more

Rated 4 out of 5 stars

Overall love doing the surveys. Sometimes after spending a long time on the surveys it says you do not qualify which can be frustrating. The number of points received is low for some surveys for how... See more

Rated 5 out of 5 stars

The experience I have had with e-rewards over the past 5 years has been excellent. Any problems I have with surveys, they take care of immediately and credit my account. The only problem I have wit... See more

Rated 5 out of 5 stars

e-Rewards is one of the longest survey companys I have been a member of and I have been very satisfied. The surveys are interesting and fun to take. The incentives are very resonable for time it tak... See more

Rated 5 out of 5 stars

Great way to have inout into new products, services, etc. Surveys are clear, concise, and allow you to express your opinion. If there is a problem, contact e-Rewards and they will handle it for you.

Rated 3 out of 5 stars

I had been a member of e-rewards for more than 20 years. Recently they suspended my account. Upon my request for the reason, the response was that I had not been truly honest with a survey and some... See more

Rated 5 out of 5 stars

I've been doing surveys for them for 15 years and it's been a really good experience. I can build up points quickly and cash them in for gift cards from businesses I like = Starbucks, Olive Garden.

Rated 5 out of 5 stars

Erewards is great. I needed to update my phone number because of moving. I couldn't redeem my points for rewards. The total process took 36 hours with 3 emails between erewards and myself. Again, roc... See more

Rated 5 out of 5 stars

Great experience. A chance to give input into today's products and services...and be heard. You also earn points towards gift cards which help in today's economy. What a treat to order at Longhorn, Ho... See more

Rated 5 out of 5 stars

I've been an e-rewards member for many years now. They tell you how long each survey is and what the reward is so you know if you want to try it or not. They pay very fast. Most times I get my gift ca... See more

Rated 3 out of 5 stars

I enjoy filling out surveys. I have also found the customer service to be friendly and usually very satisfactory. However, what I do not like is that many times, in fact, most of the time, I d... See more

Rated 5 out of 5 stars

E-Rewards is my favorite survey site. They offer surveys on a daily basis, and when you redeem your points you get your reward immediately.

Rated 5 out of 5 stars

At one time I did surveys for 4 different sites. Got rid of them except e-rewards. I just love doing their surveys. I'm retired now and it gives me much more time to work on them. The reward program i... See more

Rated 5 out of 5 stars

Great surveys and customer service. I been a member of erewards for years and love it!!!!! Thanks 😊

Rated 5 out of 5 stars

Always a pleasure dealing with e-Rewards. I really feel I have input concerning today's services and markets. The points and gifts cards are a great help with items for our home, gifts, and little rew... See more

Rated 5 out of 5 stars

I will admit, it seems because of my age, way up there, being a white male, with only a high school diploma, those surveys I attempt to complete cannot happen. However, overall, I am quite pleased an... See more

Rated 5 out of 5 stars

Speedy reply and credit for survey technical problem. I thought I should have received full credit but at least partial was better than none. I stopped doing surveys because of having to quality and... See more

Rated 5 out of 5 stars

I have been taking e-rewards surveys for years. It is a great way to make a little extra money for movie tickets, Kroger gift cards, etc. I recently got locked out of a survey after completing about 8... See more

Rated 5 out of 5 stars

I immensely enjoy the surveys and appreciate how varied they are. When I've had a problem accessing a reward your company rep responds in speedy time and guides me through resolution and satisfaction.... See more

Rated 5 out of 5 stars

Had much difficulty accessing my rewards and was guided to achieve my goal to no avail. Then a rep stepped in and it magically happened at their end with my many thanks.

Rated 5 out of 5 stars

Best survey industry! A lot of different topics to express your opinions.

Rated 5 out of 5 stars

e-Rewards' survey vendors' programs work well for the most part, but some can bail at the end to prevent clients from receiving credit. The e-Rewards Opinion Panel Member Support Team responds quickl... See more

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Company details

  1. Market Researcher
  2. Affiliate Marketing Service
  3. Surveyor

Written by the company

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


Contact info

  • 5800 Tennyson Pkwy # 600, 75024, Plano, United States

  • e-rewards.com

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

I have used this site for many years

I have used this site for many years. They have quality surveys. They also have been trusted on their payouts. I have never had any big issues and certainly none that they have not resolved quickly. Good site.

October 16, 2025
Unprompted review
Rated 3 out of 5 stars

I enjoy answering questions in exchange…

I enjoy answering questions in exchange for points towards a gift card, however when the percentage bar displays I'm 85% to 95% of the questionnaire it motivates me to keep answering questions (specifically because it's taken an hour to get to that percentage) and almost complete the survey but then it asks personal questions; age, preferences, household, etc I'm disqualified, the screen says "You’re a better fit elsewhere. Try another!" It's discouraging from doing surveys.

Perhaps if all surveys were to begin with personal questions to see if an individual is a candidate that qualifies, that way my time isn't wasted. I'm writing this review because this has occurred a few times

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick and accurate reply

I completed a survey but received an error message after completing it and did not receive my points. I immediately messaged customer service help and sent an email. I received a message shortly after that they would get back after reviewing the information. The next day I received my points. I am very satisfied with the e-rewards program.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing help

I have had 2 experiences in which I needed assistance. Each time the response was fast and I was told everything I needed to do to rectify the situation.

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Issue was resolved overnight

Issue was resolved overnight. I had a problem with a 10 point survey that took me a long time to work on. I emailed e rewards explained receiving error message after I was told survey was finished. I was given the 10 points the next day. I am happy with the rewards team!!!!

October 6, 2025
Unprompted review
Rated 4 out of 5 stars

Customer service is quick and responsive, surveys need to be more accurate.

Customer service is quick and responsive.

My problem is with the surveys themselves. A lot of times I click on a survey based on its subject or time, and what actually comes up is a survey about an entirely different subject and 30 minutes for what was supposed to be a "quick" survey. Then after putting in 30 minutes taking the 10 minutes survey, I am told I don't qualify, or the new phrase,
"You are a better fit somewhere else"

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch in all areas.

The times I had a difficulty with a survey and needed to contact customer service I was extremely impressed by their response. They responded quickly with what they had seen and their resolution of my issue. They are extremely focus on doing what is in the best interest of the survey taker. Taking surveys and redeeming rewards are great but the customer service is what makes E-rewards a classy organization.

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I really enjoy taking the e-Reward surveys. They are interesting and engaging. The rewards are easy to earn . When I have had an issue with a survey malfunction, the customer service representatives have been professional and timely in resolving the issue. They are very responsive with their email communication and very the thorough in their tasks.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

good member service

I've been answering surveys for years and really enjoy it! Too often I'm not rewarded after spending the appropriate time answering honestly. Customer service always comes through with a reward. My suggestion is that we should be notified early on in the survey if this is the case. Also, 0.50 points for a 15 minute survey when 2.5 points for the same length of time is a no-brainer!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service.

Great Customer Service.
I only have one item I would like to see get better. The 30 day rule to get additional gift cards for a store. Some of us only use certain store gift cards and would love to get multi cards at the same time instead of having to wait a month,

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have been taking e-rewards surveys…

I have been taking e-rewards surveys for years. It is a great way to make a little extra money for movie tickets, Kroger gift cards, etc. I recently got locked out of a survey after completing about 80% of it and was upset because it had taken me about half an hour to get to that point. I contacted e-rewards and they immediately credited me for my time invested in the survey. I was very happy with that solution.

September 28, 2025
Unprompted review
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Rated 4 out of 5 stars

gratifying and fun

Since I retired I pass my time doing the surveys .I enjoy the different topics that are presented. My only comment is unlike before We usually get credited unlimited 25 cents even if we do not qualify. But now we are limited to a total of $1/24 hours. Also there are times when you finish the survey that took about 10 minutes the least .you find out you are not qualified which is really a bummer!Overall it is gratifying to accumulate points and choose your rewards. Thank you.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Occasionally there are technical issues…

Occasionally there are technical issues with a few surveys and if I feel I didn’t get the points that I should have gotten, I ask for help and explain the issue. Customer Service looks into the issue and in most cases agree with me. They are great and extremely helpful. I do appreciate outstanding customer service.

September 29, 2025
Unprompted review

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