I use the home fragrance with an automatic atomizer in our Pediatric office. The lovely and peaceful fragrance is uplifting for all our clients, and I get complimented on it daily. I loved getting sam... See more
Company replied
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I use the home fragrance with an automatic atomizer in our Pediatric office. The lovely and peaceful fragrance is uplifting for all our clients, and I get complimented on it daily. I loved getting sam... See more
Company replied
What a fabulous company to deal with. I have ordered from Dr Vranjes for many years as their room scents are divine but on my last order, I was unable to unscrew the cap on the refill. I called their... See more
This is a brilliant perfume house, based in Florence, Italy. I have been looking for the perfect scent and I finally found it. Not only did I receive the bottle I purchased, but they also included... See more
Albero di Natale 500ml Refill. I Contacted Customer Services as only a very faint smell and received a reply back that it’s not being used correctly due to it not being used in their own branded bot... See more
Company replied
Dal 1983 Dr. Vranjes Firenze crea fragranze per ambienti e per la persona con i migliori oli essenziali che ne garantiscono l’inimitabile persistenza. Gli arredi olfattivi Dr. Vranjes Firenze sono realizzati con i materiali più pregiati, veri elementi d’arredo che regalano carattere agli spazi in cui sono inseriti.
Via Sandro Pertini 5, 50012, Loc. Antella - Bagno a Ripoli (FI), Italy
Replied to 100% of negative reviews
Typically replies within 24 hours
I use the home fragrance with an automatic atomizer in our Pediatric office. The lovely and peaceful fragrance is uplifting for all our clients, and I get complimented on it daily. I loved getting samples with my order. I will continue with this for as long as Drvranjes produce it.
Reply from Dr. Vranjes Firenze
Eccellenza e eleganza nelle fragranze Dr.Wranjes…..ad ogni ambiente la sua fragranza.
Reply from Dr. Vranjes Firenze
Albero di Natale 500ml Refill. I Contacted Customer Services as only a very faint smell and received a reply back that it’s not being used correctly due to it not being used in their own branded bottle!
I’ve used refills from a competitor in my own bottles for 15 years and never had a problem, however, with Dr. VRANJES extensive experience they’ve confirmed this is my own fault as it will not smell unless I have their bottles. Waste of my time and money
Reply from Dr. Vranjes Firenze
FedEx refused to deliver to my address - despite coming previously and other deliveries finding our home which has been here for 500 years with no trouble at all. Had to do a 1 hour round trip to collect and then carry heavy box a substantial way from car park to house.
Reply from Dr. Vranjes Firenze
My order is lost since 20 days, no info about shipment, no resources to my emails with requested status of the order. Overall experience is terrible.
Reply from Dr. Vranjes Firenze
Reply from Dr. Vranjes Firenze
i got my product afte more than one months and because i called a lot of times otherwise i will not get it or get it after even maybe 3 month
Reply from Dr. Vranjes Firenze
Honestly the worst experience with this company ever. We returned our stuff with track and trace (paid for the return ourselves). No reply from the company even though they received the package (confirmed by track and trace). Multiple emails to them, no answer nothing. Honestly this bunch is so unorganized I don't know why anyone would want to do any business with them.
Very nice to buy your products and use on line shop.
Fast delivery, packaging, gift... Thank you so much!
The product was package very well, on time and stunning! An ultimate gift and product!
Classy
What a fabulous company to deal with. I have ordered from Dr Vranjes for many years as their room scents are divine but on my last order, I was unable to unscrew the cap on the refill. I called their customer service and the issues were resolved very quickly and professionally. They kindly replaced my entire order which I received within days. Customer service is excellent, thank you. S Allum
1: No " welcome gift" (100ml roomspray) recieved as promised in several emails
2: No diffuser sticks arrived! I ordered a 500ml refill which should include complementary sticks
3: No tracking number at all
( this was my second order, there was no tracking number with my first order either)
The order arrived in time, the profume is so good, as well as the compliments, thanks!
This is a brilliant perfume house, based in Florence, Italy. I have been looking for the perfect scent and I finally found it. Not only did I receive the bottle I purchased, but they also included 3 further gifts. Blown away. Thank you for your excellent products and service.
Great service and quickly arrived perfectly packaged.
The package arrived on time. As always, the quality of the products is above and beyond my expectations. I love the Bellini essence for my home,
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