Cavani Boutique Reviews 1,480

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've never been so pleased with any customer service and any beauty shop. I've ordered from them twice, to Germany. The delivery takes a little bit of time naturally, but I was so satisfied with my fi... See more

Rated 5 out of 5 stars
Verified

It was my first time online shopping experience from Cavani boutique, the sistem was quite good and easy, , had a question , got an immediate answer. Delivered on time, very good packaging, and smal... See more

Rated 5 out of 5 stars
Verified

There was a delay but the shop emailed me immediately and quickly solved. Eventhough i am very satisfied with the shop but I'd like to recommend other delivery service than GLS. DHL is mush better.

Rated 5 out of 5 stars
Verified

Great service! Cute packaging as a present, really nice and many testers, fast delivery and good welcome offer! 🥰🫶🏻

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Company details

  1. Perfume Store
  2. Beauty Supply Store
  3. Cosmetics Store

About Cavani Boutique

Written by the company

Scopri l’eccellenza della profumeria artistica su Cavani Boutique, nel nostro e-commerce specializzato o nel punto vendita a Maranello (MO).
Selezioniamo con cura i migliori profumi di nicchia da tutto il mondo: Amouage, Diptyque, Byredo, Penhaligon’s, Maison Crivelli, Initio, Simone Andreoli, L’Artisan Parfumeur, Ella K, Liquides Imaginaires, Cristian Cavagna, Giardini di Toscana, Jousset Parfums, iPiccirilli, MiN New York, New Notes, Escentric Molecules e tanti altri.

Il nostro obiettivo? Farti scoprire nuove fragranze e accompagnarti in un viaggio unico nel mondo del profumo.

💻 Visita il nostro sito: www.cavaniboutique.it
📍 Oppure vieni a trovarci in boutique a Maranello!

Consegna rapida in tutta Italia

Spediamo in 24/48 ore

Ottieni la spedizione gratuita da soli 59 euro.

Contact info

CAMPIONI OMAGGIO

Un regalo per te con ogni ordine: campioni esclusivi in omaggio

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Replied to 62% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

TOP!

Amazing Service, the best perfumery I have ever ordered from. Fast shipment and always amazing tester included in my order.

May 20, 2024
Rated 5 out of 5 stars

I've never been so pleased with any…

I've never been so pleased with any customer service and any beauty shop. I've ordered from them twice, to Germany. The delivery takes a little bit of time naturally, but I was so satisfied with my first purchase that I prefer to pay more in shipping fees and wait a little longer, rather than buying from the shops I usually buy from in Germany.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars
Verified

Have not gotten the perfume even though…

Have not gotten the perfume even though i’ve waited for over a week and stayed at home to wait for the product. Did not even receive a call or ring from my door bell and got an email saying the product is not able to be delivered. Disappointed.

Edit: I got an email saying that the product will be delivered today so I waited at home until I receive a message saying the product is unable to be delivered. Then I waited for another few hours for the email to let me know that the item is left at a collection point. I then had to travel for half an hour to reach the collection point to collect the product.

January 16, 2024
Cavani Boutique logo

Reply from Cavani Boutique

Good afternoon as per forwarder confirmation you got the product today. Delivered from my company on 17/1 and arrived in 3 working days. I will anyway verify with forwarder the reason the did not contact you by phone before delivering as requested. For any further assistance please contact me on info@cavaniboutique.it

Update: Ok clear. I will contact the forwarder to understand the reason why they did not reached you as requested.Thanks for the additional information.

Rated 4 out of 5 stars
Verified

The packaging was damaged

The packaging was damaged, luckily it was a gift to myself, so I didn't mind much. The product itself is good as always. Will order again but the packaging needs to improve

December 18, 2023
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