Drain Doctor - Derby Reviews 184

TrustScore 5 out of 5

4.9

66 Belmont Street, DE11 8JU Swadlincote, Derbyshire, GB


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Rated 5 out of 5 stars

Jordan returned today to install the patch and camera the complete drainage line, showing a job well done. Fast, efficient and highly professional job, would recommend to anyone with plumbing / draina... See more

Company replied

Rated 5 out of 5 stars

Incredibly professional, reliable and no time wasting! Got our jobs done really quickly and explained everything really clearly. Would recommend again, and so good to have a trustworthy tradesman now!... See more

Company replied

Rated 5 out of 5 stars

Wayne arrived as planned and was extremely helpful. He identified the problem and even gave me a quick lesson on the workings of my drain system. This was useful as I had no idea what the issue was an... See more

Company replied

Rated 5 out of 5 stars

excellent service and excellent quality of work paul assessed the job gave me a run down of the cost from best case to worst case he carried out the work which turned out to be not as bad as I had tho... See more

Company replied

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Company details

  1. Drainage Service
  2. Plumber

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Contact info

  • 66 Belmont Street, DE11 8JU, Swadlincote, Derbyshire, United Kingdom

  • 01332 425103

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Very efficient

Very efficient, swift update and they are polite.

October 27, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brilliant service from a nice chap

Brilliant service from a nice chap. A pleasure!

October 24, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great job done under awkward…

Great job done under awkward circumstances very pleased, thank you 🙏

October 22, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Fast, Efficient & Highly Professional Service

Jordan returned today to install the patch and camera the complete drainage line, showing a job well done. Fast, efficient and highly professional job, would recommend to anyone with plumbing / drainage issues. Thank you.

October 22, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Incredibly professional

Incredibly professional, reliable and no time wasting! Got our jobs done really quickly and explained everything really clearly. Would recommend again, and so good to have a trustworthy tradesman now!

October 17, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very obliging

Very obliging, tidy and thorough, I can confidently recommend.

October 14, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very satisfied with the service…

Wayne arrived as planned and was extremely helpful. He identified the problem and even gave me a quick lesson on the workings of my drain system. This was useful as I had no idea what the issue was and having it explained to me was really informative. He was pleasant throughout and cleared up once the job was done. Overall I was very satisfied with the service and would have no hesitation in either using Drain Doctor again or recommending the company to my friends. Well done and thanks.

October 6, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brilliant service

Jordan arrived and put me at ease straight away, working diligently and keeping me informed all throughout. He investigated and found the problem quickly. Extremely professional service ten out of ten 👍

September 25, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Really great service.

Cannot thank Paul and Wayne from Drain doctor enough.
Really appreciated all their effort’s. A truly brilliant service. Thank you so much.

September 18, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent quality of service

excellent service and excellent quality of work paul assessed the job gave me a run down of the cost from best case to worst case he carried out the work which turned out to be not as bad as I had thought so the price was great. Paul was very polite and professional he treated my property with respect and made sure that every thing ws clean and tidy befor he left. Excellent service

September 8, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brilliant

brilliant, easy to arrange, quick to send the report through and very easy to deal with

September 9, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Can’t thank the engineer Paul enough

Can’t thank the engineer Paul enough, sorted the problem with no hassle, had to wait for me to get home and everything was done!
Excellent service and a very friendly and sound fella.
Can’t recommend enough

September 5, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Unblocked and fast flowing

I made contact online with the Drain Doctor and within 3 hours I had a phone call arranging a time convenient to me for the Drain Doctor to visit.
When he arrived he listened to me and advised the methods he would use. He explained his assessment to me rather than "just getting on with it" and checked with me before leaving that I was happy with the results. I would not hesitate to recommend this company - especially Paul in the Burton on Trent area - who could not have been more thorough. Thank you Paul for my fast flowing sink that no longer smells.

September 4, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Richard and paul came out today…

Richard and paul came out today extremely friendly and very professional talked us through everything. Would highly recommend this company Thanks guys will definitely be using you again 👍

August 20, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Sewage pipe descaling

We had problems with our toilet block in the warehouse, called Drain Doctor Swadlincote and was greeted by Karla, she was very professional and had a team out to us within an hour. The guys turned up, did a swift investigation, located the problem and got a quote over to us. Paul and Wayne came back the following day, sorted the problem with little disruption to our warehouse. I couldn't recommend this company more and Paul and Wayne are a credit to you guys, friendly and professional.

August 20, 2025
Unprompted review
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Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brilliant serviceI…

I phoned Drain Doctor this morning as I had a blocked outside drain. Within three hours Jordan appeared, unblocked the drain and gave excellent advice. Really impressed with the company and its employees. Many thanks Drain Doctor

August 19, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Really helpful

Really helpful. Drain Doctor offered to send somebody over the same day. When Paul arrived he was really helpful and persisted until he found, and help identify the problem. Thank-you!

August 16, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Richard arrived at the agreed time

Richard arrived at the agreed time, surveyed the job and decided on the best plan to proceed with.
This was done with myself in attendance, all aspects of the job were fully explained to me along with a course of action to eliminate any further issues.

August 11, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. They kept us fully informed of how the work was progressing. Kept us fully informed of any potential changes to work specifications.

July 25, 2025
Unprompted review
Drain Doctor - Derby logo

Reply from Drain Doctor - Derby

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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