Truly amazing. Such friendly people, who understood our requirements and Andy and his team kept us fully informed throughout the project. They did hit some snags (as you do with underground ex... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Both Andy and Kye from Drain Doctor did a great job over 2 days of making my drains good! in a Victorian house. They were friendly, informative,skilled and professional. The job was internal as we... See more
Company replied
Tom was highly professional, effective and understood straight away the context and what we needed to be done. Also very good at analysing and explaining the situation. Very glad we went with Drain D... See more
Company replied
They turned up at designated time. Informed me how much it would cost before they started. Cleaned the block drain effectively and efficiently. Technician very polite and knowledgeable. Cheaper th... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Tuffley Park, Unit 6C, GL2 5DE, Gloucester, England, United Kingdom
- 0808 301 9877
Replied to 95% of negative reviews
Typically replies within 48 hours
Super service
Came quickly, got both toilets unblocked in a jiffy. Answered all my questions and with a good sense of humour. Thanks Kirk!
Truly amazing.
Truly amazing.
Such friendly people, who understood our requirements and Andy and his team kept us fully informed throughout the project.
They did hit some snags (as you do with underground excavations) and the project extended by a day, but on that extra day they bought in a crack team to make sure all was successfully completed and a messy garden and drive returned to normal.
Highly recommended
Great service from such friendly…
Great service from such friendly people. Very happy with the work provided and solved the problems we had straight away.

Reply from Drain Doctor - Bristol & Gloucestershire
Tom was highly professional
Tom was highly professional, effective and understood straight away the context and what we needed to be done. Also very good at analysing and explaining the situation. Very glad we went with Drain Doctor.

Reply from Drain Doctor - Bristol & Gloucestershire
Great service from DrainDoctor
Great service from DrainDoctor, Kye (apologies if spelt wrong) was amazing, this was in Codrington BS37 so not an easy trip for him, kind chap who did everything he could to unblock a very blocked drain! We had a good chat whilst waiting for his tank to fill. We had a call saying he was 20 mins away and was on perfect time. I can not fault these guys at all. Would recommend to anyone. Great price too

Reply from Drain Doctor - Bristol & Gloucestershire
We had a blocked drain and despite…
We had a blocked drain and despite several hours of inspecting and flushing Drain Dr could not sort the issue. In fact the level of blocked water was higher when they finished than when they started. For this they charged £234. They then sent us a quote for £1,183 to do an excavation. We got a different company out to get their opinion. That company fixed the issue in around 30 minutes and charged under £100.

Reply from Drain Doctor - Bristol & Gloucestershire
Drains sorted
Both Andy and Kye from Drain Doctor did a great job over 2 days of making my drains good! in a Victorian house. They were friendly, informative,skilled and professional. The job was internal as well as external so the were careful and respectful of my property.
Thank you both. Kate from Bristol

Reply from Drain Doctor - Bristol & Gloucestershire
Effective and efficient service
They turned up at designated time.
Informed me how much it would cost before they started.
Cleaned the block drain effectively and efficiently.
Technician very polite and knowledgeable.
Cheaper than some of the big name competitors.

Reply from Drain Doctor - Bristol & Gloucestershire
A great service
A great service! Quick and easy to book. Professional, friendly and very informative. Thanks so much.

Reply from Drain Doctor - Bristol & Gloucestershire
Drain Repair / Replacement
The engineer, Andy Price was first class. He really knew his business. The job was done in a professional and quick way. He cleared all the rubbish away also. I was really pleased with the job. Cheaper than the original quote also.

Reply from Drain Doctor - Bristol & Gloucestershire

Reply from Drain Doctor - Bristol & Gloucestershire
Quick response
Quick response, knowledgable, friendly operatives, clean & tidy work.

Reply from Drain Doctor - Bristol & Gloucestershire
Checks to drains
Great service, did a really good and professional check of drains and pipes. Would highly recommend Drain Doctor.

Reply from Drain Doctor - Bristol & Gloucestershire
Excellent
Efficient, courteous, excellent communication and a very thorough satisfactory drain cover replacement.

Reply from Drain Doctor - Bristol & Gloucestershire
Quickly identified and sorted problem
Quickly identified and sorted problem. Also gave advice to prevent the problem occurring again. Thank you!

Reply from Drain Doctor - Bristol & Gloucestershire
Good service from start to finish
Prompt response from call handler with visit arranged next day and 2 hour time slot given.
Tom rang on morning to say he would be with us in 30 mins. Very knowledgeable and helpful, got drain unblocked and checked rest with camera. Great service and fair price. Would recommend.

Reply from Drain Doctor - Bristol & Gloucestershire
Really good job
Really good job. The engineer arrived the same day that I called. He was friendly and really helpful. Drain was unblocked in under 30 minutes. Left the area clean and tidy. This is the second time that I have used Drain Doctor, I highly recommend

Reply from Drain Doctor - Bristol & Gloucestershire
Drain Doctor; 4th emergency service
I consider Drain Doctor, Bristol and Gloucestershire as my fourth emergency service. I've needed to rely on them a number of times and they're always morr than happy to help, not only that but they get there quickly and are very competitively priced.
I had three jobs completed for me recently, all of which were carried out by Kirk. He was exceptional; always friendly and polite, clean and tidy and clearly explained what was happening at each stage of the process. He couldn't do enough for me and clearly has a passion for his work and getting to the best results. I can't thank him and Drain Doctor enough for getting everything back into working order. Thanks Kirk.

Reply from Drain Doctor - Bristol & Gloucestershire
Outstanding service from the first…
Outstanding service from the first point of contact
Cannot recommend this company enough 🤩

Reply from Drain Doctor - Bristol & Gloucestershire

Reply from Drain Doctor - Bristol & Gloucestershire
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







