Dianadental Reviews 174

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very friendly staff from the first visit to my last treatment they were brilliant I had a bridge at the front so pleased with Alina my dentist put me at ease I was a very nervous patient she was so re... See more

Rated 5 out of 5 stars

An efficiently. professionally run practice with friendly and obliging staff. I needed three implants.Zoe drew up a comprehensive treatment plan so I knew what to expect at each visit.She patiently... See more

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Rated 5 out of 5 stars
Invited

I feel the practice has coped remarkably well during the Covid crisis. I made two visits over the last few weeks, one for a hygene appointment the other to see .the dentist. On each occasion full hyg... See more

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Rated 5 out of 5 stars
Invited

I have been a patient of DD for about 18 months now and at the outset needed detailed work including a number of fillings and an extraction. Thereafter I have regular cleans and check ups. On each o... See more

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Company details

  1. Health & Medical

Information provided by various external sources

Your smile is more effective than the spoken word. In an instant it conveys confidence and invites others to smile back. An attractive smile brightens your whole face, makes you feel better about yourself and can take years off your appearance. Diana Dental has been at the heart of the Stoke on Trent community for many years since being founded in Birches Head in 1986. Diana Dental is a centre of excellence in the Potteries for a wide range of affordable, modern dental treatments and facial aesthetics. Our patients are treated with honesty and integrity, in complete confidence and with the utmost discretion. Our Hanley dental practice uses the most current techniques and materials to bring you the best preventative, cosmetic and practical dental solutions that modern dentistry has to offer. We are delighted to serve patients in Stoke On Trent, Endon, Leek, Bagnall and the surrounding areas and look forward to welcoming you to our warm and genuinely-friendly dental practice


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4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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Rated 5 out of 5 stars

Excellent experience

Very friendly staff from the first visit to my last treatment they were brilliant I had a bridge at the front so pleased with Alina my dentist put me at ease I was a very nervous patient she was so reassuring I would give then 10/ 10

August 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Positive experience

I cannot fault my experience at Diana Dental at all . I was seen by Alina who is an extremely professional person and knew how to deal with a very nervous patient (which I am ) my treatment plan was decided and on Friday I began the journey of getting my smile back . I felt so relaxed during the time I was in the chair and knew I was in good hands. After I was seen by Chris who brought my dream into reality . Can’t thank all the staff enough for a positive experience.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely professional

The team at Diana Dental are very welcoming and Zoe is a consummate professional. I had treatment for a deep root canal which I was nervous about but all went very well. I have also had crowns fitted which look very good. I do not have any fear now of visiting a dentist.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Expensive, cheap quality.

Had implant dentistry. Chris the man who makes up the false teeth after implants fitted, said I could choose colour of dentures, he chose colour, not me. The teeth at the sides are nearly level with the pink plastic, which makes all the other teeth lower than they should be. It looks like I have no teeth in. Pink plastic is two colours. Very poor workmanship. Give this dentist a miss.

October 24, 2023
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Rated 5 out of 5 stars

Very nice Dental Practice

Very nice Dental Practice. Welcomed to the Dental Practice by the reception and the dentist I saw was extremely nice. She put me at my ease and the treatment was exceptional. Communication is very good, appointments are easy to make and information provided is very very good. I've got to go back a couple of times and it may be a little bit more expensive than the NHS but at least you get what you pay for. no complaints on my part

A very nice Dental Practice very welcoming as I said extremely informative a great team and a fabulous atmosphere

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing staff

Not going to a dentist for almost 32 yrs I was petrified but after reading the reviews I thought here goes they've got good reviews , and having toothache for almost 12mth it had to be sorted .I made a emergency appointment and it was out with in no time .they made up a dental plan for me has I needed a bit of work .root canal .fillings but I had nothing to worry about ,every time I've gone they make you feel most at ease , the staff are amazing and the dentist who is looking after me is fantastic. alina I can't thank you enough for looking after me .and making coming to the dentist a pleasant one . I must be honest. I look forward to going now .thankyou everyone you truly are amazing .
Christine m

March 9, 2023
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Rated 5 out of 5 stars

Have been very impressed with Zoe’s…

Have been very impressed with Zoe’s work. The repair she did on my chipped front tooth was really excellent as was the root canal filling which she did in a single appointment.
The staff are always very friendly and helpful there too and put you at your ease.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic dentist

Absolutely fantastic dentist, with very polite and professional staff. I went to Diana dental with two poorly fitted post and crowns, ( fitted by a NHS dentist who broke off a piece of the drill in my root) which led to a very painful chronic infection. Dr Zoe explained several potential treatments and I decided to have a dental implant. The treatment was painless and my recovery was very swift. My implant and new crown fit perfectly and look like great. I would highly recommend Diana Dental.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing painless dental implant

I had a dental implant by the lovely lady herself Dr Zoe amazing treatment throughout. The level of care was brilliant im now moving dentists! Would recommend to anyone. All my needs met and full explanation throughout. Thankyou Diana dental for making me smile again!

November 9, 2022
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Rated 5 out of 5 stars

Excellent care from all the staff…

Excellent care from all the staff whenever I have needed dental treatment. Special thank you to Zoe for replacing a filling (free of charge) that had unfortunately fallen out after 8 months. The process was smooth and painless. Even the needle didn't hurt! Best wishes to all the team.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have recently joined Diana Dental and can honestly say it has been a very welcoming experience from start to end. My treatment was done very quickly/professionally and every member of the team have been friendly and supportive throughout my journey. Would highly recommend Diana Dental to anyone who requires dental treatment.

July 21, 2022
Unprompted review
Rated 1 out of 5 stars

The worst dental practice I have ever…

The worst dental practice I have ever been to. Very expensive, reception staff keep you waiting whilst taking personal calls. If you are 5 minutes late due to road works they still take your money which is non refundable. Warning, do your homework before you visit this place.

June 25, 2022
Unprompted review
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Reply from Dianadental

All our staff are friendly and professional to our patients which could be mistaken as a personal call. Whilst we cannot comment on individual circumstances we have a policy in place to cover short notice cancellations and failure or late attendance to appointments. Once more than 50% of an appointment has been wasted , we generally have to reappoint to both do the job well later and be on time for the next prompt patient too. This is to protect other patients appointment times and reduce waiting lists by discouraging patients to short notice cancel, fail to attend their appointment or attend too late for their appointment. We also send out reminders for appointments both by text and email. You will find our policies of non refundable deposits in line with other businesses such as cinemas, theatres, travel (trains, planes).
Our last patient satisfaction survey found 97% satisfied or very satisfied, of course we take all feedback or complaints very seriously and answer these in detail directly through our dedicated complaints system.

Rated 5 out of 5 stars

First time visiting this practice a few…

First time visiting this practice a few weeks ago! I received outstanding service from the offset. I was greeted by Scarlett who made sure I was completely comfortable in an environment that could have been scary for myself. She explained the process thoroughly and was able to answer all of my questions.

Andy was very professional at all times during my examination and the detail nurse that assisted him was also. I would recommend this practice highly.

May 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Diana dental is the best dentist I’ve…

Diana dental is the best dentist I’ve been to,
I’m absolutely petrified of dentists and I feel so comfortable going to this dentist, Zoe is very quick at her job and really gentle, I have had a implant and the whole process has been so comforting and I’ve not had any problems or pain! I didn’t feel a thing!
Also I would like to add, Scarlett on reception is absolutely amazing! She has been so patient and helpful, nothing is ever a issue for her! She always is so reliable to get back to me if I needed anything.
The staff are so lovely and comforting when I was feeling scared and nervous.
Thank you girls , you are all amazing .

Claudia!

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

10/10

Up to now my visits have been great. Lovely people work there and the organising of appointments is second to none. So far for me 10/10
Thank you all @ Diana Dental : )

January 29, 2022
Unprompted review

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