Dianadental Reviews 174

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very friendly staff from the first visit to my last treatment they were brilliant I had a bridge at the front so pleased with Alina my dentist put me at ease I was a very nervous patient she was so re... See more

Rated 5 out of 5 stars

An efficiently. professionally run practice with friendly and obliging staff. I needed three implants.Zoe drew up a comprehensive treatment plan so I knew what to expect at each visit.She patiently... See more

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Rated 5 out of 5 stars
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I feel the practice has coped remarkably well during the Covid crisis. I made two visits over the last few weeks, one for a hygene appointment the other to see .the dentist. On each occasion full hyg... See more

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Rated 5 out of 5 stars
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I have been a patient of DD for about 18 months now and at the outset needed detailed work including a number of fillings and an extraction. Thereafter I have regular cleans and check ups. On each o... See more

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Company details

  1. Health & Medical

Information provided by various external sources

Your smile is more effective than the spoken word. In an instant it conveys confidence and invites others to smile back. An attractive smile brightens your whole face, makes you feel better about yourself and can take years off your appearance. Diana Dental has been at the heart of the Stoke on Trent community for many years since being founded in Birches Head in 1986. Diana Dental is a centre of excellence in the Potteries for a wide range of affordable, modern dental treatments and facial aesthetics. Our patients are treated with honesty and integrity, in complete confidence and with the utmost discretion. Our Hanley dental practice uses the most current techniques and materials to bring you the best preventative, cosmetic and practical dental solutions that modern dentistry has to offer. We are delighted to serve patients in Stoke On Trent, Endon, Leek, Bagnall and the surrounding areas and look forward to welcoming you to our warm and genuinely-friendly dental practice


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4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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Rated 5 out of 5 stars
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I used to be quite nervous,no…

I used to be quite nervous,no more.Going to Dianadental practice for sometime now always made you feel at ease,big smile very professional.

September 1, 2020
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Reply from Dianadental

Thank you for the review

Rated 5 out of 5 stars
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Excellent Given the Cov 19 environment

Given the Cov 19 environment, the procedures and service provided were first class. Had check up and separate room clean and polish. All went very smoothly and finished in less than 40 minutes.

August 29, 2020
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Reply from Dianadental

Thank you for the review

Rated 5 out of 5 stars
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I have been a patient at Diana Dentals…

I have been a patient at Diana Dentals for several years during which time I have received attentive and excelIent care.I am able to get a rapid response from the team if I am having any probelms and usually I am seen and treated the same day.I have every confidence in Zoe and her team and I will continue to attend the surgery for all my dental care. The care has improved my dental health and I wish to thank them all for their expertise and kind care.

August 29, 2020
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Reply from Dianadental

Thank you for the review

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Rated 2 out of 5 stars
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The payment of £24 for PPE is…

The payment of £24 for PPE is outrageous and extortionate. Everyone is struggling through this pandemic; for you to try and recoup your lost earnings in this way is disgusting. Not happy!

August 28, 2020
Unprompted review
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Reply from Dianadental

Hi, thank you for taking the time to review our practice. During these unprecedented times we now have to wear extra PPE to protect ourselves but most importantly you our patients. This comes at a significant cost to our practice and after having to close for nearly 3 months we have taken the difficult decision to, like many other practices and businesses, share this cost with our patients. We are constantly reviewing our need to do this and hope that it the near future this can be waived. Thank you for your understanding

Rated 5 out of 5 stars
Invited

I was petrified of dentists and had not…

I was petrified of dentists and had not been for many years diana dental worked with me I needed a lot of treatment in a short period of time I was crying and shaking on my first visits but with their help understanding and patients with me I now walk in with confidence and my teeth are amazing I can't thank them enough x

August 28, 2020
Unprompted review
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Reply from Dianadental

Thank you! We really appreciate your feedback 😀

Rated 5 out of 5 stars
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5 star Dentists

I felt very safe with the set up to combat Covid 19 restrictions , Andy was very professional with my treatment and he kept me informed of everything he was doing to my teeth and i was so pleased with the finish of his work , If you are looking for a dentist in Stoke on Trent i highly recommend Zoe and Andy and all the staff at Dianadental

August 27, 2020
Unprompted review
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Reply from Dianadental

Thank you! Glad you felt comfortable at the clinic

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Rated 5 out of 5 stars
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Emergency appointment

I was unable to get an appointment with an nhs dentist and I was delighted when diana dental were able to see me the day I contacted them. They were very efficient, clean and followed covid guidance very effectively, giving ke total confidence.
The filling was carried out quickly and painlessly and I will not hesitate in using diana dental in the future. And I would recommend them to anyone

August 27, 2020
Unprompted review
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Reply from Dianadental

Thank you! Glad we were able to help you!

Rated 5 out of 5 stars
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Diana dental smiles ahead!

Excellent dental practice, the staff could not be more pleasant. All modern equipment and a relaxed atmosphere.
First class, highly recommended

August 27, 2020
Unprompted review
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Reply from Dianadental

Thank you so much!

Rated 4 out of 5 stars
Invited

Great dentist

Great dentist, with a great team, only down point being charged extra for PPE ?

August 27, 2020
Unprompted review
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Reply from Dianadental

Hi, thank you for taking the time to review our practice. During these unprecedented times we now have to wear extra PPE to protect ourselves but most importantly you our patients. This comes at a significant cost to our practice and after having to close for nearly 3 months we have taken the difficult decision to, like many other practices and businesses, share this cost with our patients. We are constantly reviewing our need to do this and hope that it the near future this can be waived. Thank you for your understanding

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Rated 5 out of 5 stars
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Dianadental has gone above-and-beyond…

Dianadental has gone above-and-beyond what I would reasonably expect from a dental centre, during a pandemic.
Background, in the middle of 'lockdown' (May) I became extremely ill over 3 weeks, with an abscess in the root of a molar tooth. I consulted an A&E dentist but due to the Covid issue they could not/would not see me. I also did not receive advice or a course of action to relieve the pain.
Long-story-short. I contacted other dental practices (where I could) and was recommended Dianadental. Within 10 minutes of speaking to them (by phone) they had consulted, diagnosed and prescribed treatment (within the bounds of the lockdown rules). Within 24 hours I was pain free (nearly). Once the dental practice had re-opened I had automatically been assessed as an emergency case and added to their immediate case load. I am so thankful to Zoe and her incredible team at Dianadental for both the treatment and the continuing aftercare. An organisation that definitely goes the extra mile.

August 27, 2020
Unprompted review
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Reply from Dianadental

Hi thank you for your kind words, we are really glad we were able to help you!

Rated 5 out of 5 stars
Invited

All staff are extremely friendly

All staff are extremely friendly, helpful and knowledgeable. I've been using Diana Dental for a while now, and wouldn't use anyone else. I actually look forward to going to the dentist!

August 27, 2020
Unprompted review
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Reply from Dianadental

Thank you for your lovely review

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Rated 5 out of 5 stars
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Fear of dentists is no more

I had a complete fear of dentists until i visited Diana dental. They are reassuring, lovely and kind

August 27, 2020
Unprompted review
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Reply from Dianadental

Thank you! We are so glad we have helped to make you feel more comfortable

Rated 5 out of 5 stars

Zoe Wray is an excellent dentist

Zoe Wray is an excellent dentist. Chipped my front tooth. No problem. Filled by Zoe and now cannot see where the chip was. Deep filling yesterday to back tooth. No problem and no slobbering from numbed mouth afterwards thanks to Zoe and her wizard Oms machine which numbs just the tooth being worked on as opposed to whole mouth anaesthesia. Recommendations for Zoe and her team - 10 out of 10.

August 3, 2019
Unprompted review

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