American Collectors Insurance Reviews 20,492

I was recommended by some guys @ a car show which I’m happy to do business with because the company & service was very good helpful and kind. I didn’t feel pressured in anyway which makes it a pleasur... See more

Awesome assistance from Deborah, who really personalized my experience. I left our conversation feeling like my issue was resolved and I found a new Friend. Thank you so much for taking the time to ca... See more

I just recently switched insurance providers. Amy was the lady I dealt with and she was polite and very informative and understanding of what I was looking for. I would recommend using them for your... See more

I became aware of American Collectors Insurance through USAA, and have used them for my classic 911. Thankfully, I have never needed to use their services, but piece of mind to have their coverage an... See more

She treated me like she was my best friend! I could not have been more pleased with the way she was able to resolve my issue. She was professional, but not overbearing. She understood what had... See more

The agent was incredibly pleasant and empathetic. She was patient and helped me work through all of the possible scenarios for the best discounts for me. I called up, ready to complain and fight for d... See more

American Collectors Insurance has been outstanding from day one. Their customer service team actually listens, follows through, and treats you like a valued customer—not just another policy number. An... See more

Change insurance from Florida to ga. Associate was able to do so in a timely manner, charged me for the upcoming months and stated check of refunded amount would be mail.

First of I want to thank Ashleigh for being sooo nice! She was super helping me with my car policy. I was a customer with Haggerty Insurance, but not anymore. Haggerty is almost triple in price, whic... See more

I really like their reviews, the customer service was excellent and we just saved almost $500 for a yearly premium switching from a major classic car insurance company! Good move, I would say!

The representative, Maxime Clark was very helpful and efficient. I hate doing anything over the phone but this gentleman made the entire process simple and easy. He was polite and answered any questio... See more

I worked with Jacob to review other opportunities for savings on my insurance. He came up with a plan option that doesn't allows driving my antique cars from Dec - Feb. In Illinois that's not possible... See more

I had called shopping around for classic car insurance. Autumn was such a pleasure to work with. She made the process very simple and straightforward. Needless to say I didn’t just get a quote I locke... See more

Victoria was great in helping us maneuver through the process of getting insurance for our classic car. We needed to establish our insurance coverage before we could get license plates for it and she... See more

It was really simple and Daniel was knowledgeable and well spoken! I really like the fact that you can talk to someone one on one who wasn’t trying to just make a transaction he wanted to make sure I... See more

The process was quick and easy and the quote was very reasonable. The agent was very courteous and professional and I had proof of coverage in less than an hour. I would highly recommend them for your... See more

Talked to two reps. The first gave me one quote and the second gave me another quote about 20% higher. The higher quote was an upsell to their platinum plan which included a higher tow mileage distan... See more

Tonya was very helpful and patient she called back more than once because I did not have my truck information. Once I was ready we got the policy started quickly and the process was simple.

Steven Coates made insuring my newly acquired, Vintage 1962 Ford Unibody F100, a breeze. He truly understands vintage vehicles, and their owners. He’s really a standup man.

It was really easy to get a quote filling out their online form. I then call the toll-free number and they provided my insurance immediately. Super easy and a great experience and highly recommended.... See more

Deborah T was very easy to work with, took care of my inquiry right away and made it very simple.She offered various ways to pay my yearly invoice and all choices of payment had no fees attached. Grea... See more

To be honest, I was very close to giving up on American classics, I had spoken with and emailed a representative and wasn't getting anything accomplished. After speaking with a 2nd rep and being told... See more

You have a representative that helped me write a new policy and other additional help i needed along the way named GINGER ECKERT. She is from Southern NJ and she is amazing, very polite , friendly,... See more

The lady on the phone was very patient and was able to take care of all my needs with insurance. I have 4 classic cars insured with American Collectors Insurance.

The representative I worked with today supported me every part of the process. They answered all of my questions. They stayed on the phone with me until my policy was reinstated. Great customer servic... See more

Ryan was awesome and explained everything to me so I could understand and he gave me pointers and options that put me at ease! I like the way they whole quote experience went. Ryan was great and every... See more

Danielle is a wonderful Rep. She explained everything and sent me what i needed. I have had insurance with you for over sixteen years and hope many more. Peter Ripperger

My experience was met with compassion and kindness and respect and all thanks to Miranda P. Being new to the collectors community she navigated me through each step explaining each step and detail. Ma... See more

All questions answered to my satisfaction. An option regarding canceling my current Policy at this time allowed me to save some money and get my new Policy now and avoid the price increase. The rate... See more

After the initial call Jalen remembered even the little details and even followed up to see if I purchased the car. He made sure to reach out and see if I needed any more help with the policy.

Tonya and her outstanding customer services skills She was very helpful and handled my signing up for Auto Pay after explaining the advantages Definitely 5 Star for Tonya

Nick was very professional and personable. He was courteous and was very willing to answer any questions I had. He also remembered who I was, which was a nice change from most customer service reps th... See more

Kimberly, was a great help. Informative, very nice. We originally spoke with, Steven Coates, we look forward to having our car insured by American Collectors.

It was a pleasure to reach someone, a human, when it was after business hours, 6:30PM from American Collector who spoke clear English, without a garbled foreign accent not understandable. Second, Ash... See more

I asked the person that answered the phone, that we have not received the bill and she was very helpful and honest to inform me that it was sent to the wrong address. She was very polite and immediat... See more

Dylan was excellent, made my application so easy, explained everything, called me back! I just dealt with Dylan. Didnt have to deal with a whole team like other companies.

Weston was great to deal with, he made the conversation and the process very easy. He was very personable and has a great handle on customer service for you. I see management in his future. JJ

I received great customer service and all my questions were answered. Thanks for helping me get my Chevelle insured!

I have always liked the customer service with American Collectors. Especially today the agent Wenston guided me to change my lastest change in coverage and my address change and made me aware of avail... See more

your agent , RYAN, I spoke with was pleasant and handled everything that was needed to process my policy renewal dm

I had 1 policy. so when my husband bought a vintage motorcycle. We really liked your company so we added the bike. I recieved both policies today and wanted to pay it. Well I didn't know it was 2 dif... See more

They were able to address my moving to a new state and changing my coverage limit, within minutes, while inline at the dmv.

Knowledgeable agent, called me back exactly when agreed, explained everything clearly, polite and cheerful.

I spoke with Clay at ACI. He was very thorough and walked me thru the whole process, which was pretty easy. He was also very helpful and seems to be available if you have any questions or concerns.... See more

Quick, easy process. Keri Trosen is very knowledgeable and efficient at the process. It was painless to get set up.

Great service! Requested and received needed documents during the process of titling my car at DMV

I wanted to add another car to my policy and that’s what I got. The rep didn’t try to push anything else. I asked and received. Ashli was very friendly and knowledgeable.

Mike answered all questions quickly, very knowledgeable about this insurance.

The gentleman I spoke with on the phone was so friendly, kind, and helpful. Got everything I needed taken care of, and I had a smile at the end of it.

First year of coverage all is well. Great customer service.