Intuit Credit Karma UK Reviews 11,302

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service for being user-friendly and providing clear, regular updates on their credit scores and reports. People find it particularly helpful for monitoring credit activity and understanding the factors influencing their credit rating. Consumers also value the tips and guidance offered to manage finances and identify suitable financial products. The app is praised for its ease of use, informative interface, and the peace of mind it provides by tracking credit securely. However, some users have expressed concerns regarding the payment system, noting occasional delays in updating information and a tendency to promote credit products aggressively. A few reviewers mentioned difficulties in contacting customer support for queries or changes. Despite these concerns, the general consensus is that the service is a valuable tool for managing and improving credit scores, especially given its free access.

Based on these reviews

Rated 4 out of 5 stars

Credit karma has been great . Really helping me achieve my financial goals. Taken out a credit card through credit karma having recently been rejected from another site . Still waiting to see the obta... See more

Rated 4 out of 5 stars

It's great for regular check-ins, making sure everything is OK. However, the advice it provides doesn't make financial sense. It regularly advises me to combine my debts into a new loan at a higher... See more

Rated 4 out of 5 stars

Been with Credit Karma since the Noodle days. The notifications are good and useful, advise me on what I need to work on to improve my score. Information like how BNPL, utilisation and how it affects... See more

Rated 4 out of 5 stars

Very useful app. Good notifications which have helped me be aware, on several occasions, that some fraudulent applications have been made. Also good to be aware of your credit rating in advance of app... See more

Rated 5 out of 5 stars

Easy to use and understand but I have Barclays Credit card that's not listed. It also keeps indicating that my phone number is missing which it isn't and I am unable to add it I have tried many times... See more

Rated 5 out of 5 stars

I have used credit karma for more than 5 years and found it very useful, and user friendly. It has really been useful and helpful to me in managing and monitoring my credit file, find suitable product... See more

Rated 5 out of 5 stars

Credit Karma has been very useful to me for the fact of checking if someone or something has been looking through my accounts either for hard or soft searches or even fraudulent reasons but also very... See more

Rated 4 out of 5 stars

The site is easy to access and understand. For a busy person that is important. Occasionally I have had to ask for more information when the reason for a rise or fall uin my rating is less than obviou... See more

Rated 4 out of 5 stars

I agree with others great for checking on everything however the constant thing of trying to get you to take out more finances does not make sense

Rated 5 out of 5 stars

Easy to navigate around the app. Not only gives you up to date credit score but also helpful info on everything money., from loans, credit cards, car finance. Gives you likelihood of approval too!

Rated 4 out of 5 stars

A very easy and informative tool for keeping on top of your credit score. I have been able to improve my credit score with their help. My only issue is the view of my credit score on the APP is not v... See more

Rated 4 out of 5 stars

Very useful so the positives let’s you keep track of your credit Love regular basis. Shows you movement with weekly updates. Guilds you to finding good practise and obtain and maintain a better crus... See more

Rated 4 out of 5 stars

Helpful tool to keep track of credit score. A few complaints- always trying to push new credit card or loans. I just ignore them but for someone trying to control their spending i can imagine it might... See more

Rated 4 out of 5 stars

Credit score is free for life which is nice but it can take a couple of months for things to update. They are more of a sales platform for loans and credit cards, which is how they keep their report f... See more

Rated 3 out of 5 stars

Generally, a reliable and trustworthy site. However, its biggest failing is presuming that any credit card debt incurred is subject to interest payment. Not if it's 0% or paid off in full each mon... See more

Company replied

Rated 5 out of 5 stars

Credit Karma is an excellent financial tool that ensures you keep on top of your finances knowing what factors impact your credit score. It is extremely useful for checking to see what loans or/and cr... See more

Rated 5 out of 5 stars

Good site to check everything about your details are correct & it gives tips to increase your credit rating.

Rated 3 out of 5 stars

By all means, I urge people to stay on top of their finances, their credit score and use tools to improve. But… Credit Karma especially pushes car loans, take on more credit card debt etc. Th... See more

Company replied

Rated 3 out of 5 stars

Not very good, my credit score goes down sometimes for no pedicure reason. Update takes to long example new agreement is straight away in, agreement what is paid is still as active and unpaid.

Company replied

Rated 5 out of 5 stars

I find it very helpful to keep an eye on my credit score and also to check to see if any credit searches have been made which I don’t know about. It is also a convenient way to view offers which may... See more

Rated 5 out of 5 stars

Excellent service. I tell everyone to get a Credit Karma account. I particularly like the section that tells you what’s impacting your crediting rating, e.g. voter registration and keeping your olde... See more

Rated 5 out of 5 stars

I’ve been using Credit Karma for years and I’m very happy with the service. It’s easy to use, accurate, and provides clear updates on my credit score and report. One of the best features is that I can... See more

Rated 3 out of 5 stars

I found it brilliant until recently. My score has dropped with absolutely no changes on my side of things. I enquired and was passed to TransUnion. Then credit karma offered a ‘build your score’... See more

Company replied

Rated 5 out of 5 stars

Easy to use, not sure how my score moves up and down by 20 points,when no significant change in finances apart from usual monthly variations . But i get peace of mind through knowing my accounts are s... See more

Rated 4 out of 5 stars

Incredibly useful and offers a wide range of information and potential problems/solutions. My main issue would be with the length of time the updates take to register. I appreciate that and edits and... See more

Rated 5 out of 5 stars

Listen, I do three of them. Experian, Clearscore and Credit Karma. Experian are obsessed with charging you, Clearscore are good, but credit karma are the best for the main reason we all wa... See more

Rated 5 out of 5 stars

It's good to know what your score is, it can help you make decisions about applying for credit cards or loans, it let's you k ow who has been searching you And you can look at your credit file to ch... See more

Rated 5 out of 5 stars

Helping me to get my credit score up to date and letting me know what promotions are available.

Rated 4 out of 5 stars

I’ve found Credit Karma UK very useful for keeping track of my credit score and understanding how different factors affect it. The dashboard is clear, and I appreciate the free access to my report... See more

Rated 5 out of 5 stars

Bad credit score to FAIR. My credit score was bad. Credit karma helped me understand what was making it bad. Gave me suggestions and solutions on what to do to improve it. I followed them. My score an... See more

Rated 5 out of 5 stars

I find it easy to use, I regularly check my details to ensure nothing untowards is popping up and to see who is checking my credit file. It gives me peace of mind. So thank you Credit Karma.

Rated 5 out of 5 stars

Couldn't have helped me more! Has helped to keep track of bnpl. Shows and recommended cards accounts to increase my score with also giving me factors to work towards to increase whole score.

Rated 4 out of 5 stars

I like Credit Karma because it lets you know what impacts your score and provides advice on how to improve your score. I just wish it updated a bit faster for when you have made changes to improve you... See more

Rated 5 out of 5 stars

Always like the regular update that helps me plan better on how to manage my credit

Rated 3 out of 5 stars

I thought soft searches did not affect your score as of the 15th August I was curious about loans and did a comparison search of various lenders none taken, that’s all and my credit score dropped be w... See more

Company replied

Rated 5 out of 5 stars

Great app to keep track of your credit rating easily. Also gives you lots of tips on how to save money and increase your credit rating

Rated 5 out of 5 stars

Credit karma is really easy to use and have all your account info in one place- the notifications about any changes on your report or to your score are so handy. Thank you 🙏🏾

Rated 5 out of 5 stars

Credit Karma - is fantastic - I know exactly where I am in terms of my financial score. But what is really good is they advise how to improve your score. The website is very easy to look at and is ve... See more

Rated 5 out of 5 stars

I sign in to Credit Karma most days..I find it very informative and very easy to understand..everything is explained simply and readable

Rated 5 out of 5 stars

excellent sight to keep an eye on my score and financial state any time i like! the app is so easy to use and can see all my finances.

Rated 3 out of 5 stars

Overall the company is very good, but at one stage I had difficulty raising a dispute

Company replied

Rated 5 out of 5 stars

I’ve been using Credit Karma for the past five years, and I’m very happy with the service. It’s easy to use, accurate, and provides clear updates on my credit score and report. One of the best feature... See more

Rated 5 out of 5 stars

I have been very pleased to use this free app. I can track my credit score and allows me to manage my credit and shows me how to improve it. Hopefully it will allow me to get a mortgage in the near fu... See more

Rated 5 out of 5 stars

Credit karma has been absolutely brilliant. Applied for a credit card through the card providers website and was told I was ineligible, and was introduced to credit karma and got accepted for a card t... See more

Rated 5 out of 5 stars

Credit Karma is the best of all i have used so far,they go as far as giving you tips on how to manage your finances,educate you on what you need to know,also shows you the best available cards and co... See more

Rated 4 out of 5 stars

I love using Credit Karma—it gives me peace of mind knowing that if anything new happens under my name, I’ll be notified. Some updates can be delayed, but I understand that depends on how often prov... See more

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Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Excellent Experience from Credit Karma.

Excellent Experience from Credit Karma.
I have been using Credit Karma, for over 10 years. It started off as Noddle when I joined. I would like to know when am I going to win the monthly draw?!
The service is really helpful and score gets updated on a weekly basis.

October 16, 2025
Unprompted review
Rated 4 out of 5 stars

Been with Credit Karma since Noodle…

Been with Credit Karma since Noodle days.
Has helped me to improve credit ratings and keep eye on finances. However scoring system of all credit refence agencies should be standardised. Updating balances/scores is also slow. 3 to 6 months out of date. Always pushing me to take on more credit with higher interest rates.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very useful site not just for your…

Very useful site not just for your credit rating but also for bargain offers of other services on the site such as broadband, mobiles, finance, bank accounts, etc. Low cost SIMs, with names unheard of, but running on the major mobile phone networks with PAYG and 30 day contracts are of particular interest.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Credit karma build plus is scam

Credit karma build plus is scam. It doesn’t increase your score. They just charge for many months without credit score changes. Avoid

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Response to below credit karma comment:
I paid 3 months in row £10 a month for subscription and you also charged me £30 to return my own money every month you took from my account. It looks like to me a scam. I just wanted to let other people know what you about …..

October 15, 2025
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Thank you for your review, we value your feedback and apologise for any frustration or inconvenience caused.

To support you further and investigate your concerns, please contact us here https://help.creditkarma.co.uk/s/newcase via our help centre and we will look into your case. Alternatively, if you have contacted us already please provide us with your case reference number so we can identify you and escalate your concerns to the relevant team.

Rated 3 out of 5 stars

Electoral Register

They state that I’m not on the Electoral Register whilst in fact I’m on the open register.

October 14, 2025
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

I’m sorry to hear you’ve spotted something on your report that doesn’t look right.

The information we display is provided by TransUnion - they’re the credit reference agency we use and they hold your credit file and score.

Rated 5 out of 5 stars

Easy to use

Easy to use and understand but I have Barclays Credit card that's not listed. It also keeps indicating that my phone number is missing which it isn't and I am unable to add it I have tried many times.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not check debt collectors inaccurate…

Do Not check debt collectors inaccurate information prior to linking to my credit score. This should be illegal.

October 24, 2024
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Thank you for contacting us and leaving this review. We understand you may need further assistance with your query and would like to let you know you can contact our UK member success team directly here https://help.creditkarma.co.uk/s/newcase. If you have already contacted us already please provide us with your reference number and we can escalate to the appropriate team and contact you as soon as possible.

Rated 4 out of 5 stars

Credit karma has been great

Credit karma has been great . Really helping me achieve my financial goals. Taken out a credit card through credit karma having recently been rejected from another site . Still waiting to see the obtained card on my file . All in all my credit karma experience has been very good

October 6, 2025
Unprompted review
Rated 2 out of 5 stars

What is the point of weekly credit score update based on no realistic data?

Been using this app/web for more than a year but also referring to other competition apps in the meantime.

Although the app/web claims to have a weekly update of credit records for individuals and, comparatively speaking to other similar apps, offers more transparency of affecting factors without the need of paid subscription, Credit Karma somehow fails to give me a true analysis of my credit and financial position as I also manage my own finance on bi-weekly basis.

How come my credit records (credit cards and Klarna) were showing - for several months - that momentary peak time that lasted only 2 to 3 weeks, having a much more lasting, unfair effect on my score score (a man without mortgages but clearing payments on time) ? Wondering if the weekly update is a fake one?

Comparatively, the other evaluation apps still give me a more credible score (good to excellent).

October 3, 2025
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Thank you for your review, we value your feedback and apologise for any frustration or inconvenience caused.

To support you further and investigate your concerns, please contact us here https://help.creditkarma.co.uk/s/newcase via our help centre and we will look into your case. Alternatively, if you have contacted us already please provide us with your case reference number so we can identify you and escalate your concerns to the relevant team.

Rated 5 out of 5 stars

Good site

Good site to check everything about your details are correct & it gives tips to increase your credit rating.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Credit karma has been absolutely…

Credit karma has been absolutely brilliant. Applied for a credit card through the card providers website and was told I was ineligible, and was introduced to credit karma and got accepted for a card that day. Now my credit score is on the rise.

October 4, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to Access

The site is easy to access and understand. For a busy person that is important. Occasionally I have had to ask for more information when the reason for a rise or fall uin my rating is less than obvious.

October 3, 2025
Unprompted review
Rated 3 out of 5 stars

Overall the company is very good

Overall the company is very good, but at one stage I had difficulty raising a dispute

June 28, 2025
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for bringing this to our attention. We would like to hear more details regarding your experience. Please reach out to us via our help centre here: https://help.creditkarma.co.uk/s/newcase

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