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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the quality of the products, including bedding, duvet covers, and towels, often describing them as soft, luxurious, and comfortable. Consumers also appreciate the beautiful designs and high-quality materials, like cotton and silk. People highlight that the products wash well and maintain their quality over time. Consumers consistently praise the delivery service, noting that orders are processed and delivered quickly and efficiently. The packaging is also well-received, with many appreciating the care taken in ensuring products arrive in perfect condition. Overall, reviewers express high levels of satisfaction with both the products and the service provided, making them likely to recommend the company and become returning customers.

Based on these reviews

Rated 4 out of 5 stars
Verified

Speedy delivery and beautiful quality,I haven’t slept in them yet but am looking forward to it

Rated 4 out of 5 stars
Verified

Called to pop up shop in Kildare Village. Lovely products. Nice staff. Ordered some items online since and very happy with service.

Rated 4 out of 5 stars
Verified

Product is lovely but was for me not a present so l was not to worried about the damaged box but the postal service could go done better

Rated 5 out of 5 stars
Verified

The diffusers are absolutely beautiful If I had one negative comment it would be the packaging there is far too much I think the company should review it two diffusiners are in a box and then in a l... See more

Rated 3 out of 5 stars

I received a diffuser as a present which had a fantastic fragrance and lasted for 2 months so I bought 2 more from your website. Unfortunately the bought diffusers evaporated so quickly maybe because... See more

Rated 5 out of 5 stars

Visited the Livingston store last Saturday 13 September and received very helpful service from Alison G. Could not make up my mind, but with her help opted for The Laurel in Mourne Green. This is a be... See more

Rated 5 out of 5 stars
Verified

Lovely quality bedding. Fast delivery and website easy to navigate and use. Ordered another set as a spare also.

Rated 5 out of 5 stars
Verified

Beautiful quality bedding. Everything that I had ordered arrived together and quickly. My only concern was the outer packaging had ripped, due probably to the delivery company, I'm sure it wouldn't... See more

Rated 5 out of 5 stars
Verified

I was looking to replace a duvet cover and fitted sheet - and stumbled across this company. Dont be deceived by the sensible prices - the quality of the cotton is fabulous. The advert said the duvet... See more

Rated 5 out of 5 stars
Verified

I bought the Sticks, Sprays and Soap just to try them after seeing them online and thought l would try them out. I was actually going to give some away as Xmas Gifts, but when l opened them and smelle... See more

Rated 5 out of 5 stars
Verified

Excellent. Ordered and delivered within 4 days. Kept informed throughout. Well packaged. The douvet is light, yet substantial. Has a nice feel to it, and a quiet rustling sound when you move in b... See more

Rated 3 out of 5 stars
Verified

While the description did say that the duvet cover I bought had a percale reverse, I felt that the photos were careful not to show this. Same for the pillowcases. Maybe instead of making dinky littl... See more

Rated 5 out of 5 stars

100% recommend Murmur and will be a returning customer. This is my first time purchasing from them. Their products popped up on my FB page and I got suckered in. Their silk standard size pillow c... See more

Rated 5 out of 5 stars
Verified

Murmur is my Go To for beautiful home design bedding, towels, and kitchen accessories. My new mugs do not disappoint! Thank YOU.

Rated 5 out of 5 stars
Verified

I bought the 500 thread count fitted sheet & pillow cases in white. They are the best bedding I've ever owned. They feel incredibly super silky soft and don't feel cold even when I first get into be... See more

Rated 5 out of 5 stars
Verified

Excellent website Ordering and delivery is efficient My scented candles were beautiful they last for months and are well worth the money I now purchase mur mur scented candles as gifts for my fa... See more

Rated 5 out of 5 stars
Verified

I brought the fitted sheet and pillow cases to match the bedding I had brought previously; I bet please with them and the prices were great too. The delivery service was excellent and I was kept updat... See more

Rated 5 out of 5 stars
Verified

High quality Fast delivery, well packaged. Bed linen high quality with a beautiful print. Does not crease much. I purchased two different sets in shop but wanted spares as it’s so nice.

Rated 5 out of 5 stars
Verified

Lovely soft towels recommended by my daughter who had previously bought them.The bath sheet is wonderful for wrapping yourself in following a shower .They are so thick and absorbent, quite luxurious.

Rated 5 out of 5 stars
Verified

Very helpful staff both in the office (I ordered on line) and in outlet at Kildare Village ( where I first purchased). Products are great.

Rated 5 out of 5 stars
Verified

Beautiful fragrance. I’ve used many different diffusers over the years but none as lovely as this! Everyone asks what’s that lovely fragrance, when coming into my home.

Rated 5 out of 5 stars
Verified

5star! As usual fantastic service Delivery was so fast and all products I ever order come well wrapped and in perfect condition Bedcovers and candles are the best

Rated 3 out of 5 stars
Verified

After a dodgy start re the delivery of my goods I eventually managed to speak to Jodi who sorted out the confusion and I then received my bedding within two days. All in all a good outcome and I love... See more

Company replied

Rated 5 out of 5 stars
Verified

The quality always meets my expectations, the packaging is like no other brand I know. I’m currently trying to think of some projects to repurpose them. 🥰

Rated 5 out of 5 stars
Verified

I love all the products but a bit pricey for me so when there is an offer I take advantage so that I may enjoy them. Gorgeous natural oil smells. Leaves the rooms smelling lovely and inviting

Rated 5 out of 5 stars
Verified

So pleased with my Murmur bedding! It feels so crisp and luxurious and I love the colour and pattern. Will definitely be buying again!

Rated 5 out of 5 stars
Verified

Very speedy delivery, plus good quality material. It was a pity I couldn't buy an additional pair of Oxford pillowcases to match the set so had to make do with the striped Housewife pillowcases.

Rated 5 out of 5 stars
Verified

Great delivery of a lovely duvet cover that does not need ironing, feels wonderful and does not show dirty cat paw prints.

Rated 5 out of 5 stars
Verified

Lovely 100 per cent cotton bedding. This is my 3rd order & they have always arrived on time and are well packaged etc. Happy to recommend:)

Rated 5 out of 5 stars
Verified

Excellent and very prompt service. Beautiful duvet cover with quality cotton - washes well and no need to iron👌👌

Rated 5 out of 5 stars
Verified

Good advertising and website. Quick delivery and great value. Lovely products. Bedding fantastic quality.

Rated 5 out of 5 stars
Verified

Lovely candles, burn evenly, excellent price, bought spa scent which was beautiful. Will be ordering more.

Rated 5 out of 5 stars
Verified

Arrived on time, lovely bedding, well packaged. After 3 orders, Murmur has now become my go to place for bedding :)

Rated 5 out of 5 stars
Verified

Great service and smooth online experience. The process was easy, fast, and everything matched the description. Very satisfied with my purchase!

Rated 5 out of 5 stars
Verified

Delighted with my new duvet cover sets. Really lovely fabric and prints. On a separate point, I also liked the heavy duty paper sack packaging.

Rated 5 out of 5 stars
Verified

Lovely soft green bedding set with matching fitted sheet. This set has a lovely feel to it. A sateen cotton with Oxford pillowcases. Two designs. Soft green leaf on one side and polka dots on the... See more

Rated 3 out of 5 stars
Verified

It smells lovely, but for what it's worth, it runs out (evaporates) so quickly. I just opened new one 2 weeks ago and it's already evaporated 60-70%. This been its runs out within a month, which isn't... See more

Rated 5 out of 5 stars
Verified

My Edith set of bedding is gorgeous- very fresh, crisp colours and quality cotton. Very pleased with my purchase.

Rated 3 out of 5 stars
Verified

I am sorry, however I had to return my recent purchase to you as I dis not feel the quality of the product was good enough.

Rated 5 out of 5 stars
Verified

Easy to order. The delivery time was fast. The bedding is of fantastic quality, so soft. Would definitely order and recommend again

Rated 5 out of 5 stars
Verified

Great Service - received the product damaged though the package was well done. Refund came immediately

Rated 5 out of 5 stars
Verified

Beautiful fabric and design. Very comfortable and washes very well. Extremely pleased with my purchases.

Rated 5 out of 5 stars
Verified

I already have one set of your bed linen and like it so much I bought another at a really good price.

Rated 5 out of 5 stars
Verified

Great quality bedlinen and fair price, prompt delivery

Rated 5 out of 5 stars
Verified

Such lovely quality bedding. Crisp cotton, cool with a sateen touch. Looks fantastic on bed. Have ordered 3 different duvet sets.

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Company details

  1. Bedding Store

Written by the company

Capturing a desire for simply designed and hand-crafted pieces, murmur offers unrivalled luxury at exceptional value. A homeware collection inspired by nature and designed with a purist approach to relaxed living. murmur is an attitude, an approach, a reflection of how we live today.


Contact info

4.2

Great

TrustScore 4 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

Item lost in transit

3rd October 2025. The item hasn’t been delivered yet. Was due 29th September 2025. DHL seem to have it stuck at their depot. DHL are impossible to get hold of and it’s rather frustrating. I would appreciate this being resolved asap.

September 26, 2025
Rated 3 out of 5 stars

I received a diffuser as a present…

I received a diffuser as a present which had a fantastic fragrance and lasted for 2 months so I bought 2 more from your website. Unfortunately the bought diffusers evaporated so quickly maybe because of being warmer but at £15 each I do expect them to have lasted more than a couple of weeks. I still love the smell but too expensive for the time it lasted.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

VISITED THE LIVINGSTORE LAST SATURDAY.....

Visited the Livingston store last Saturday 13 September and received very helpful service from Alison G. Could not make up my mind, but with her help opted for The Laurel in Mourne Green. This is a beautiful fresh looking duvet cover and appears of good quality, although it is quite expensive, as are the pillowcases, even at 50% off. This is my first time purchase from Murmur and as a loyal fan of another prestigious bedding company, I only hope the bedding is of the same superior quality. Thank you Alison for your attentive service.

September 13, 2025
Unprompted review
Rated 2 out of 5 stars
Verified

Double sheet very small

Double sheet very small, didn’t fit small double bed. Very disappointing given cost £55.
Can’t return as opened and can’t be repackaged.

September 11, 2025
Murmur logo

Reply from Murmur

Good afternoon,

Thank you for your recent order and taking the time to write a review.

We are sorry to read the sheet is too small. Please contact our customer service with the dimensions of this sheet and include your order reference number.

Kind regards,
Murmur

Rated 5 out of 5 stars
Verified

Beautiful quality bedding.

Beautiful quality bedding.
Everything that I had ordered arrived together and quickly. My only concern was the outer packaging had ripped, due probably to the delivery company, I'm sure it wouldn't have left the warehouse in that condition. All inside packaging was intact.
Would definitely recommend for the quality of the bedding.

September 10, 2025
Rated 2 out of 5 stars
Verified

Not the best experience so far

We bought a full set minus the fitted sheet and they can’t give us a restock date? The set is useless without the fitted sheet! You would think they would offer to hunt down the sheet in one of their stores but no offer to do so!

September 5, 2025
Murmur logo

Reply from Murmur

Good afternoon,

Thank you for your recent order and taking the time to contact us.

We are sorry to read you have not had the best experience. Unfortunately the system is not giving a date for this coming back onto stock as of yet. We can only apologise for this.

Unfortunately we are not able to see the stock availability in our store.

Kind regards
Murmur

Rated 5 out of 5 stars
Verified

Beautiful bed linen at decent prices

I was looking to replace a duvet cover and fitted sheet - and stumbled across this company. Dont be deceived by the sensible prices - the quality of the cotton is fabulous. The advert said the duvet is hand embroidered - I was cynical. It is hand embroidered! And the deep fitted sheets are exactly that.

August 27, 2025

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