Building Shop Reviews 1,006

Ordered some 2x2 timber but forgot that I also needed some 9 mm plywood. One phone call later my order was adjusted and delivery came next day. The quality of both products was very good and shall use... See more

We ordered 2 bulk bags of shingle. Ordered on Monday, chose a Thursday delivery. We were texted at 11am Thursday to say the delivery couldn’t come until Friday. We called Gary to say our workers were... See more

There was a slight problem over delivery and the person I spoke to, Garry, was very helpful. I accept that things can go wrong but if the staff solve the problem and are helpful it is always worthy of... See more

Couldnt be more impressed. Price really competitive. Delivery on time by very obliging driver. Would definitely use Building Shop again

The fact that the driver ran out of hours and no one let me know was not good, I had to telephone your company to find out why my delivery did not come.

Shopped around for timber and came across Building Shop i put the amount i needed into the cart and it was £100 cheaper than any local supplier i had checked on, was sceptical and checked around,... See more

A good website and a fair price for the slabs purchased. Selected a delivery date for the Wednesday. No confirmation but presumed I would be notified in the morning. I was to be told delivery was Thur... See more

Placing order was straightforward enough. Delivery was arranged for 27th, but nothing received on that date. Phoned next day for information. Was told that delivery would now be 2nd of September,... See more

Good, products as ordered, ordinary cement substituted for different brand but not a problem. Not so good, Order fulfilment was with Jewson Farnborough. Text message to say order delivery set for the... See more

Delivery guy went above and beyond, so grateful for his help i think his name was Stuart! Great delivery! The product (polar black ice chipping) was exactly what I wanted in the back garden looks lov... See more

Not so much a bad review for the Building Shop but Travis Perkins who delivered our items. Our delivery date had already been changed once by the Building Shop and when anew date was arranged, Travi... See more

Building Shop is a rare example of a firm that can provide of small amounts of block paving, by the square metre, for small patios or other areas ( e.g. 3- 10 m2 ). Ideal for our garden projects.... See more

Excellent customer service. Price of the product less than half of that of B&Q. Delivery time and fulfilment was spot an and the delivery guys were brilliant. Very happy with the product quality too.... See more

Terribly sorry but I decided to give you a three star and believe me if I didn’t have a heart it could have been so much worse. Booked a delivery for a Tuesday, had people waiting to do it on the Wedn... See more

Just a quick review- the Building Shop in Leatherhead are very efficient - I rang and Gary helped and advised so well last week. I placed my order on line and organised the wrong date and I called and... See more

Great price, but delivery was poor. Because they rely on third party companies things are never straightforward. Delivery was supposed to be on a Tuesday, end of play Tuesday delivery didn't happen so... See more

Items delivered right on time and all exactly as described on the website. Excellent service and good value for money.

Found the whole process making me want to stay with local suppliers. I always think good service can be judged when a problem occurs. Sadly it did, and the lack of ownership to the problem was very f... See more

Amazing company to work with, and incredible value for money! Ordered 3 bulk bags of MOT base, and 2 bulk bags of sharp sand, which were delivered on my requested day (only 2 days after I made the ord... See more

Initially they provided a very good price for the timber I wanted & the delivery was quick. However if I'd known it was coming from a local builders merchants, I'd have collected it myself & saved the... See more

Mark has been very pleasant and helpful. Unfortunately you had a system failure and couldn't deliver on the original date you promised. And now this review has come before the actual delivery has happ... See more

This company are easy to deal with online, price, ordering, payment etc., no problem, the preferred delivery date is a bit confusing and seams to be (for my area , Highlands ) a suggestion rather than... See more

I was expecting the delivery in the previous day and haven’t arrived. Waited all day long . I have called the customer service early morning in the following day and the items were delivered in th... See more

I used this company for the first time. Very good comms, had the items I needed, 1-2 day delivery which is great, and the prices are good. I gave 4 stars because 8 out of the 14 plaster boards I... See more

Found the patio slabs I needed cheaper than anywhere else. Customer service was friendly and helpful. Order delivered on requested day by a helpful delivery man who called on route.

Everything went as planned. The order was easy to place with immediate confirmation. The invoice arrived within a couple of hours. Delivery was on time. The slabs I ordered were exactly as ordered, a... See more

well done building shop. a great experience using this service. easy to order the product you want, pay for it, including any delivery charges. pick a day for delivery. straight forward, what more cou... See more

Very easy to order on line. Very good price. Delivery date/time was as stated & the driver went out of his way to ensure the delivery was made with all the items intact. Would recommend this company.... See more

I ordered paving slabs.Very competitive price compared to other companies. Only slight minus was they arrived a day early,luckily my husband was in.

Talking with the main guy on the phone. He solved my problem, treated me personally, offered me a cheaper deal without being asked, and delivered when advertised - over a 20 ft wall!

I rang on the day of delivery for a time slot and spoke to a very helpful guy. The delivery arrived as predicted and was unloaded very quickly and efficiently by another very helpful guy. The goods... See more

Order came within agreed time frame and was well packaged to protect against damage. The driver also very helpful/polite and placed load as close as they could to working area.

My experience with this company has been all that I could hope for - and more besides. It was a huge plus for me that I was able to phone and ask the questions that I wanted answering (however ‘silly... See more

The service was quick and easy, the only snag was when ordering I was asked for a delivery day, I made the order on a Monday and asked for delivery on the Wednesday, but on the Tuesday I was messaged... See more

What a truly impressive service, price and delivery! I can't remember the last time I had such an amazing experience with a company. Last night, around 8 pm, I was shopping for patio t... See more

Online ordering was easy and straight forward. The delivery driver couldn’t have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.

I found every time I phoned they were prompt answering and were very polite and helpful.

Help full on a on a phone inquiry Also the delivery was very helpful and polite.

Flawless from start to finish. Couldn't have a kerb side delivery so from start they assured me it will be craned into front garden as our house is up a few steps. Ordered.. paid delivery was... See more

Ordered on the Monday arrived on the Wednesday the driver was great would recommend the building shop thank you

Good communication regarding order and delivery. Goods came on chosen day. Second time using this company and plan to use again in the future.

Excellent all round. Best prices you'll find anywhere and service second to none. I've bought fom them several times now and can't fault a single thing.

Very competitive pricing, delivered on time and all items in good condition.

Great products at great prices with quick and easy tracking delivery

Very good service and quick delivery, excellent job, well done, thanks.

Thanks to Gary in sales for an end to end service , easy and great value price .

I found the company very helpful sourcing my order

Ordered Monday arrived Tuesday morning. Great service.

Faultless service and good prices

A server error meant that although my payment went through, no order was generated. It took 1 phone call to sort out (less than 2 minutes, with a friendly human and no recorded messages or options etc... See more