Verified
I had initially given the service a one star rating because I believed I hadn’t received my order. They reached out and promised to investigate. I did more digging around and realized the package had... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
I rarely encounter an online retailer that demonstrates such speed and professionalism. I placed my order on Wednesday evening, and it was delivered by Thursday before lunch, complete with acc... See more
Company replied
Verified
Everything looks good quality and arrived very fast! The only down side - there was an option to get a leaflet with safety tips for free, I ticked that I would like to get one, but didn't receive it... See more
Company replied
Verified
I ordered 3 smoke detectors for home. Customer service team responded well to my request for information and inquiry for a change in the delivery address. The delivery was nicely fulfilled in terms of... See more
Company replied
Verified
Products are ok, but the aftersale support is close to none. I have tried to retuen a product and been send to complete 2 return forms, one of them 2 times. After 10 days still haven't received a retu... See more
Company replied
Verified
Op de website is veel informatie te vinden over de rookmelders. De levering was supersnel.
Company replied
Verified
Goede rookmelder paste nog perfect op de oude basis. Binnen twee dagen in huis
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Verified
Great shop with top quality articles and shipping very fast! Recommended
Company replied
Verified
Service above all
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Verified
Because was very quick response and service. Good luck all
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Verified
Easy order. Prompt delivery. Does what it says on the tin.
Company replied
Verified
Fast delivery, good product. Im satisfied
Company replied
Verified
Amazing, works good, does what it need to do!
Company replied
Verified
Good product, quick delivery
Company replied
Verified
Fast delivery and order was as expected
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Verified
Fast delivery and good price
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Verified
Fast delivery and good support
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Verified
Alles perfect in orde
Company replied
Verified
Good items . Fast delivery.
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Verified
Fast reaction and delivery! Well done
Company replied
Verified
Knowledgeable support, quality products and fast shipping.
Company replied
Verified
All good, quick shipping
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Verified
Ordered and delivered the next day! Delivery even gave a real time slot! Amazing! Anyway, very happy with the products and extremely happy with the delivery service. Website was clear and bteer design... See more
Verified
Perfect over de ganse lijn!!!
Company replied
Verified
Volgende dag in huis prima service. All-in pakket 2x brandmelder en 1x koolmonoxidemelder : plug & play met installeren. Handig aan ophangen brandmelders is de 2 plakstrips en magneten, nooit meer b... See more
Verified
Prima service!
Company replied
Verified
Perfect te serves
Company replied
Verified
Perfect Aanbod en levering
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Verified
All was perfect
Company replied
Verified
Fastest delivery & high-quality product with easy installment
Company replied
Verified
Amazing fire alarm. Works well . Easy install. Perfect quality. And online store team is amazing. Well informed and super fast reaction. Thank you :)
Verified
Alles was perfect
Company replied
Verified
On time delivery
Company replied
Excellent service in advance by determining the products needed and aftercare when having an issue with one of the devices. The use is very easy.
Verified
Top producten, snele levering
Company replied
Verified
Perfect in orde
Company replied
Verified
Prima contact maar, de contact telefonist verbasterde in de eerste mail mijn naam in Hoekstra, is slordig!
Verified
Good products, free delivery, fast service, easy payment. Will definitively be returning customer.
Verified
We got the rooklemders from the website in time. Its a good quality and is working fine.
Verified
Prima communicatie over de vertraging en aflevering. Snelle en goede service
Verified
EXTRA - TRES RAPIDE - BON MATERIEL
Company replied
Verified
Quick and easy!
Company replied
Verified
Fast delivery
Company replied
Verified
Supersnelle levering
Company replied
Company details
- Fire Protection Equipment Supplier
- Appliance Store
- Electronics Store
- Fire Alarm Supplier
- Fire Protection Consultant
- Fire Protection Service
About Brandpreventiewinkel
Written by the company
Brandpreventiewinkel is al meer dan 12 jaar dé specialist in brandveiligheid voor zowel Nederland als België. Of je nu op zoek bent naar betrouwbare rookmelders, koolmonoxidemelders, brandblussers of vluchtladders: bij ons vind je het grootste en meest complete assortiment op het gebied van brandpreventie. We leveren ook blusdekens, gasmelders, AED’s, samengestelde brandpreventieboxen en diverse accessoires. Onze producten zijn stuk voor stuk geselecteerd op kwaliteit, gebruiksgemak en certificering, zodat jij verzekerd bent van optimale veiligheid in huis of op kantoor.
Bestel je op een werkdag vóór 23.30 uur? Dan heb je jouw bestelling de volgende dag al in huis. Bovendien profiteer je van gratis retourneren en een uitstekende klantenservice. Zo maken wij brandveiligheid voor iedereen toegankelijk én eenvoudig.
Brandpreventiewinkel is aangesloten bij het Thuiswinkel Waarborg, zodat je met een gerust hart kunt bestellen.
Heb je vragen of advies nodig? Neem gerust contact met ons op:
Telefoon: 085-401 4170
E-mail: service@brandpreventiewinkel.nl
Bezoek onze winkel
Gratis Advieslijn
Written by the company
- Op werkdagen bereikbaar van 09:00 - 20:00
- Bel ons gerust, we staan je graag te woord met onze expertise, productkennis er jarenlange ervaring. Brandpreventiewinkel is gecertificeerd en lid van Thuiswinkel Waarborg.
Gratis retourneren
Ben je niet tevreden of is er iets mis? Bij Brandpreventiewinkel kun je gratis retourneren!
Heb je vragen over je product of levering, of wil je advies over een product?
Bel ons gerust, wij staan je graag te woord. Brandpreventiewinkel.nl is tijdens werkdagen bereikbaar van 09:00 - 20:00 op telefoonnummer Bel 085-4014170
Contact info
Docterskampstraat 5, 5222AM, 's-Hertogenbosch, Netherlands
- 085-4014171
- service@brandpreventiewinkel.nl
- brandpreventiewinkel.nl
4.8
Excellent
20K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Trustworthy and reliable.
October 6, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
Service above all
September 23, 2025
Reply from Brandpreventiewinkel
100% agree! Enorm bedankt voor deze mooie review. Groetjes Tygo
Verified
Reply from Brandpreventiewinkel
Thank you for your feedback! We’re thrilled to hear that it works well and meets your needs. Your satisfaction means a lot to us! Greetings, Romy 😊
Verified
Reply from Brandpreventiewinkel
HI Balazs, thank you for your feedback! How nice to hear that everything went smoothly. We hope that we'll see you again soon! Greetings, Tyrsa =)
Verified
Reply from Brandpreventiewinkel
Hi Conrad, thank you for your kind words! We're looking forward to delighting you more often! Greetings, Tyrsa =)
Verified
Reply from Brandpreventiewinkel
That is extremely nice to hear! Thank you for your review. Kindest regards, Tygo
Verified
Perfect over de ganse lijn!!!
August 24, 2025
Reply from Brandpreventiewinkel
Wat reuze fijn om te lezen! Bedankt voor je review en veel brandveiligheid gewenst! Groetjes Tygo
Verified
I really wish more shops would be this fast and professional
I rarely encounter an online retailer that demonstrates such speed and professionalism.
I placed my order on Wednesday evening, and it was delivered by Thursday before lunch, complete with accurate tracking and all the necessary information.
Even before the package arrived, I received an email with clear instructions and helpful tips for the devices I had purchased, enabling me to set them up immediately.
I would strongly recommend this company to anyone seeking reliable service and exceptional efficiency.
August 21, 2025
Reply from Brandpreventiewinkel
Thank you so much for your wonderful feedback! We are delighted to hear that you appreciated both the speed of delivery and the clear communication around your order. It’s great to know that the information we provided helped you get started right away with your new devices.
Your recommendation means a lot to us, it’s exactly what we strive for: reliable service and a smooth experience from start to finish. We truly appreciate your trust and look forward to serving you again in the future.
Kindest regards, Tygo
Verified
Fast delivery and good support
July 7, 2025
Reply from Brandpreventiewinkel
Thank you for your positive feedback! Great to hear that the delivery was quick and that you are happy with our support. Greetings Romy
Verified
Reply from Brandpreventiewinkel
Hi Feriuze, thanks for the compliments! We can't wait to make you happy again! Greetings, Tyrsa =)
Verified
Reply from Brandpreventiewinkel
Hi Derek, thank you for your compliments! We look forward to making you happy more often! Greetings, Tyrsa =)
Verified
Alles perfect in orde
June 1, 2025
Reply from Brandpreventiewinkel
Hi Walter, bedankt voor je mooie compliment! We hopen je snel opnieuw blij te mogen maken! Groetjes, Tyrsa =)
Verified
All was perfect
April 25, 2025
Reply from Brandpreventiewinkel
Hi Magdalena, thank you for your review! We hope to make you happy again soon! Greetings, Tyrsa =)
Verified
Reply from Brandpreventiewinkel
Hi Martine, bedankt voor je mooie complimenten! We hopen je snel opnieuw blij te mogen maken! Groetjes, Tyrsa =)
Verified
Perfect te serves
April 9, 2025
Reply from Brandpreventiewinkel
Hi, bedankt voor je mooie compliment! We kijken ernaar uit om je vaker een glimlach te bezorgen! Groetjes, Tyrsa =)
Verified
Everything looks good quality and…
Everything looks good quality and arrived very fast!
The only down side - there was an option to get a leaflet with safety tips for free, I ticked that I would like to get one, but didn't receive it in the end. Oh well..
April 4, 2025
Reply from Brandpreventiewinkel
Hi Alisa, thank you for your compliments! How nice to hear that everything is to your satisfaction, but what a pity you didn't receive the leaflet as you should have. If you would still like one, please let us know! We are always at your service! Greetings, Tyrsa =)
Verified
honest And efficient customer service
I had initially given the service a one star rating because I believed I hadn’t received my order. They reached out and promised to investigate. I did more digging around and realized the package had been received by someone who mistakenly didn’t realize so. The team was very professional and graceful during the investigation and when receiving my sincere apology. While I hope I don’t have to ever test the quality of the product, the customer service was very good.
April 9, 2025
Reply from Brandpreventiewinkel
Dear maria, thank you for your feedback! How sorry to hear that you have not yet received your order to your satisfaction. We have previously been in touch via whatsapp but just now I have been in touch with you by phone. We had a good conversation and luckily have found a solution! We look forward to helping you more often! Greetings, Tyrsa 😊
Verified
Great shop with top quality articles…
Great shop with top quality articles and shipping very fast! Recommended
April 1, 2025
Reply from Brandpreventiewinkel
Hi Fabrio, thank you so much for your feedback! We look forward to help you again! Sincerely, Tyrsa =)
Verified
Prima website Goede rookmelder paste nog perfect op…
Goede rookmelder paste nog perfect op de oude basis.
Binnen twee dagen in huis
March 14, 2025
Reply from Brandpreventiewinkel
Beste Nico, bedankt voor je mooie compliment! Wat fijn om te horen dat het product naar wens is. Hopelijk mogen wij je in de toekomst vaker van dienst zijn! Groetjes, Tyrsa =)
Verified
Reply from Brandpreventiewinkel
Bonjour Jacque, merci pour tes jolis compliments. Nous avons hâte de pouvoir t'aider plus souvent ! Bien à toi, Tyrsa =)
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