Horrible experience with customer care…
Horrible experience with customer care for a property booked through booking.com. Both booking.com and Huswell refuse to take any responsibility and I lose money.
Reply from HUSWELL® | Europe's #1 hosting solution
We’re truly sorry for the experience you’ve described — we completely understand how upsetting it must be to feel caught between two parties and left without a proper resolution. This is not the level of service we strive to deliver.
Your feedback has been escalated to our management team for review with both our internal support and our Booking.com liaison. We’ll do everything we can to clarify what happened and ensure you receive a fair and timely outcome. Please accept our sincere apologies for the frustration and inconvenience this has caused.
