They have a very well structured site, making it easier to find new place to live. As an international in Denmark, I sucessfully used it two times to find rent. Filters are good, notifications about... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Even though I forgot to cancel my monthly subscription on time, I received very kind support from Louise, who informed me that I would be refunded the full amount. Her thoughtful gesture is truly appr... See more
Company replied
BoligZonen has a nice and easy to navigate website but besides that the costumer service is really quick and helpful. I had a really good experience talking with Louise through the contact portal tha... See more
Company replied
Bolig Zonen allows you to use precise criteria for searching houses. Even for fairly specific criteria you still get many search results. The information is all contained in a single page and contacti... See more
Very happy with the customer service as their response has been not only quick but also very helpful. Many thanks again! Appreciated!
Company replied
As a foreigner who got a job in Copenhagen, it was very nice that the page could be translated to English. In just one day I found the perfect housing for me, and their customers service was very effi... See more
Hi, I had a good experience with Boligzonen's customer service. They guided and responded very fast every time I reached out and no questions were left unanswered. The website is also great and... See more
Company replied
The amount of properties listed is amazing, simply great coverage overall and the website is easy to navigate and find what you want to know about a particular property (unlike some other websites t... See more
Company replied
The staff is wonderful and forthcoming. Had a great experience, personally, did not find a place to live through here, however, I had friends who found their apartments. Overall, great service
The platform allowed me to find a new house in a few weeks, and the customer service was quick in solving an issue with the subscription. Would definitely recommend Bolig Zonen over other danish propi... See more
Company replied
The user experience on the platform was. Also, customer service was prompt to respond to queries and provided the clarity needed in a very kind way.
Company replied
Customer service immediately get contact with me after i sent an email to them, it was fastest of my life even it was sunday.
Great customer service big and much love to them not gonna lie and loads of apartments on here
Company replied
The kunder service is really fast and kind, so you don’t need to worry about to meet any problems.
I had an amazing experience with Boligzonen. I emailed them explaining the problem with my subscription and got immediate response. The customer service was top-notch and I am so much impressed with t... See more
Company replied
Good and quick support to find a new home for renr or buy. :)
Company replied
Very helpful. I would like to thank Louisa for her assistance.
Company replied
I had a great experience with Boligzonen. Their customer service team was very responsive and helpful in addressing my concerns. They handled my request professionally and efficiently, ensuring a smoo... See more
Verified
Reliable Danish property site. Great filters, good photos.Great service.
Company replied
Good costumer service
Company replied
Very good costumer service!
Everything was good, what I was looking for I found
Great service
Absolutely fantastic customer service! Answered on a holiday weekend! Above expectations!
Very helpful customer service
Company replied
Great customer service!
Very good experience
Nice costumer service. It have been amazing the help that I was provided with my questions regarding the app , nice help and nice app.
Company details
Written by the company
Oplever du nogle problemer eller på anden vis har spørgsmål? Kontakt vores kundeservice som kan hjælpe dig med det samme. Kundeservice kan kontaktes alle ugens dage fra kl. 08.00 - 22.00
Contact info
Næstvedgade 28, 2100, København Ø, Denmark
- kundeservice@boligzonen.dk
- boligzonen.dk
4.6
Excellent
432 reviews
Replied to 70% of negative reviews
Typically replies within 1 week
Good costumer service
September 29, 2025
Unprompted review
Reply from BoligZonen
Hi Joel,
Thank you so much for your review!
We’re really happy to hear that you were satisfied with our customer service!
We always strive to provide quick, friendly, and helpful support to make things as easy as possible for our users.💚
Best regards
Louise, BoligZonen
Advertisement
Full refund
Even though I forgot to cancel my monthly subscription on time, I received very kind support from Louise, who informed me that I would be refunded the full amount. Her thoughtful gesture is truly appreciated and demonstrates great empathy and understanding when honest mistakes happen.
September 17, 2025
Unprompted review
Reply from BoligZonen
Hi Nikos,
Thank you so much for your wonderful review.
I’m really glad to hear that you felt well taken care of — we understand that mistakes can happen to anyone, and we always do our best to meet our users with empathy and fairness.
Your kind words truly mean a lot and motivate us to keep offering personal, understanding support.💚
Best regards
Louise, BoligZonen
Very helpful
Very helpful. I would like to thank Louisa for her assistance.
September 10, 2025
Unprompted review
Reply from BoligZonen
Hi Adelaida
Thank you so much for your kind review.
We’re really happy to hear that you found our service helpful, and I truly appreciate your kind words — it was a pleasure assisting you!
Knowing that our help made a difference means a lot to us.💚
Best regards
Louise, BoligZonen
Reply from BoligZonen
Hi Hanna,
Thank you so much for your kind words!
We’re really happy to hear that you found our customer service helpful!
We always do our best to make sure our users feel supported and get quick, clear answers when they need them.
Your feedback truly means a lot to us and motivates us to keep improving every day.💚
Best regards,
Louise, BostadsZonen
Very happy with the customer service as…
Very happy with the customer service as their response has been not only quick but also very helpful.
Many thanks again! Appreciated!
September 3, 2025
Unprompted review
Reply from BoligZonen
Hi Juli,
Thank you so much for your wonderful review!
We are delighted to hear that you are very happy with our customer service and that you found our responses both quick and helpful.
Your kind words mean a lot to us and motivate us to keep delivering the best possible service to our users.
Many thanks again for taking the time to share your experience – it’s truly appreciated! 💚
Kind regards,
Louise, BoligZonen
Advertisement
Absolutely FAKE
Absolutely FAKE. No one contacts me despite the payment
August 29, 2025
Unprompted review
Reply from BoligZonen
Hi Aleksandra,
Unfortunately, I cannot find any emails from you in our system, and we are truly sorry about that, as we would of course very much like to help you.
You are very welcome to send us an email directly at kundeservice@boligzonen.dk, so we can work together to find a solution as quickly as possible.
I also want to emphasize that we are certainly not a scam and that we always aim to find a solution if something isn’t working as expected.
We are, of course, very sorry to have received a 1-star review, and we hope to hear from you so that we can help ensure you have a better experience moving forward.
Kind regards,
Louise, BoligZonen
Proper place to find rent
They have a very well structured site, making it easier to find new place to live. As an international in Denmark, I sucessfully used it two times to find rent.
Filters are good, notifications about new apartments are quick.
And their support service is very polite and responsive.
August 24, 2025
Unprompted review
Reply from BoligZonen
Hi Andrei,
Thank you so much for your wonderful review!
We’re really happy to hear that you found a home with us – not just once, but twice! That’s the best feedback we could wish for.
It means a lot to us that you find our filters, notifications, and support service helpful. We truly appreciate your recommendation and kind words.
Wishing you all the best in your new home💚
Best regards,
Louise, BoligZonen
BoligZonen has a nice and easy to…
BoligZonen has a nice and easy to navigate website but besides that the costumer service is really quick and helpful. I had a really good experience talking with Louise through the contact portal that the site offers
Highly recommend it!
August 24, 2025
Unprompted review
Reply from BoligZonen
Hi,
Thank you so much for your kind words and recommendation.
We’re delighted to hear that you find our website easy to navigate and that you had a great experience with our customer service.
I truly appreciate your feedback about our contact portal, and it makes me very happy personally to know that our conversation was helpful!
Wishing you all the best with your housing search💚
Best regards,
Louise, BoligZonen
Great customer service
Great customer service big and much love to them not gonna lie and loads of apartments on here
July 6, 2025
Unprompted review
Reply from BoligZonen
Hi Mourice,
Thank you so much for your kind words and warm support!
We’re truly happy to hear you had a great experience with our customer service and enjoyed the wide selection of apartments available on our platform.
Your positive feedback means a lot to us – We're always here if you need us again in the future.
Best regards,
Louise, BoligZonen
Advertisement
Great Customer Service
Hi,
I had a good experience with Boligzonen's customer service. They guided and responded very fast every time I reached out and no questions were left unanswered.
The website is also great and very useful :)
June 10, 2025
Unprompted review
Reply from BoligZonen
Hi "spongeMCRmy"
Thank you so much for your lovely review!
We’re thrilled to hear that you had a positive experience with our customer service and that all your questions were answered quickly and clearly.
It’s also great to know that you found the website helpful and easy to use.
Your kind words mean a lot to us – and you're always welcome back at BoligZonen anytime you need us!
Best regards
Louise, BoligZonen
Verified
Reliable Danish property site
Reliable Danish property site. Great filters, good photos.Great service.
June 8, 2025
Reply from BoligZonen
Hi Anamol,
Thank you so much for your kind review!
We’re really happy to hear that you found BoligZonen reliable and easy to use – and that it met your expectations.
It means a lot to us that you took the time to share your experience.
You’re always welcome back!
Best regards
Louise, BoligZonen
I created an account on BoligZonen in…
I created an account on BoligZonen in hopes of finding an apartment in Billund. However, I was disappointed to discover that when you click "Contact Landlord", BoligZonen just displays Bovia's website within their own website. Bovia is a housing association that you need to be a member of, to get offers on houses.
May 24, 2025
Unprompted review
Reply from BoligZonen
Hi Dimitrios,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with BoligZonen did not meet your expectations.
Your input is valuable to us.
On BoligZonen, we have some listings from housing associations.
Here, there may be additional requirements and conditions, as they are often regulated by municipal rules.
For properties from a housing association, we clearly state in the listing:
“This property is offered through a housing association. Therefore, you may be required to pay a membership fee and be placed on a waiting list to be considered for the property.”
This text is visible before you purchase access to the landlord's contact details, so you have the opportunity to take this into consideration before deciding to purchase access.
It is important to note, however, that 99% of the listings on BoligZonen come from professional and private landlords, where such restrictions and rules do not apply.
We’re continuously working to improve transparency and make the rental process as smooth as possible for all users, and your feedback helps us do that.
If there’s anything further we can assist you with, feel free to reach out to our support team — we’re always happy to help.
Best regards,
Louise, BoligZonen
Top-notch customer service
I had an amazing experience with Boligzonen. I emailed them explaining the problem with my subscription and got immediate response. The customer service was top-notch and I am so much impressed with their professionalism. Highly recommended.
May 5, 2025
Unprompted review
Reply from BoligZonen
Hello Karishma,
Thank you so much for sharing your experience with us.
We’re always delighted to hear that our users are satisfied with our customer service and BoligZonen in general.
We truly appreciate your recommendation—it means a lot to us.
Best regards,
Louise, BoligZonen
Advertisement
Scam!
Massive scam! Once you have paid and are signed up, the link to contact landlords sends you to other paid website.
May 3, 2025
Unprompted review
The user experience of the platform was great.
The user experience on the platform was. Also, customer service was prompt to respond to queries and provided the clarity needed in a very kind way.
April 16, 2025
Unprompted review
Reply from BoligZonen
Hi Kojo,
Thank you so much for your kind review.
We're happy to hear that you've had a great experience with BoligZonen.
Best regards,
Louise, BoligZonen
The amount of properties listed is…
The amount of properties listed is amazing, simply great coverage overall and the website is easy to navigate and find what you want to know about a particular property (unlike some other websites that are not so nicely structured)
I was pleasantly surprised by the response times of the support staff and the lengths they go to ensure we customers are satisfied! Can recommend and will be using again once I am ready to move.
April 16, 2025
Unprompted review
Reply from BoligZonen
Hi Kamay,
Thank you so much for taking the time to write such a wonderful review.
We're really happy to hear all the positive things you've experienced while using our website and customer service. We hope you've found your dream home.
Best regards,
Louise, BoligZonen
Quick and Helpful Customer Service
The platform allowed me to find a new house in a few weeks, and the customer service was quick in solving an issue with the subscription. Would definitely recommend Bolig Zonen over other danish propierty portals.
April 1, 2025
Unprompted review
Reply from BoligZonen
Hello Pedro,
Thank you so much for your kind words and your recommendation of us. It means a lot to us.
We're thrilled to hear that you found a house through our website, and we truly hope you'll be happy with it.
Best regards,
Louise, BoligZonen
Advertisement
Nice costumer service
Nice costumer service. It have been amazing the help that I was provided with my questions regarding the app , nice help and nice app.
March 6, 2025
Unprompted review
Nice evaluation for Boligzone
I had a great experience with Boligzonen. Their customer service team was very responsive and helpful in addressing my concerns. They handled my request professionally and efficiently, ensuring a smooth resolution. I truly appreciate their willingness to assist and their commitment to customer satisfaction. I would highly recommend Boligzonen to anyone looking for a reliable platform for housing searches.
February 17, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.