Hi Aleksandra,

Unfortunately, I cannot find any emails from you in our system, and we are truly sorry about that, as we would of course very much like to help you.

You are very welcome to send us an email directly at kundeservice@boligzonen.dk, so we can work together to find a solution as quickly as possible.

I also want to emphasize that we are certainly not a scam and that we always aim to find a solution if something isn’t working as expected.

We are, of course, very sorry to have received a 1-star review, and we hope to hear from you so that we can help ensure you have a better experience moving forward.

Kind regards,
Louise, BoligZonen