bigbearpromo.co.uk Reviews 367

Big shoutout to Liam at Big Bear Promo! I had a last-minute order for tote bags for a hospital event, and Liam went above and beyond to ensure timely delivery. The bags look fantastic - thanks, Liam,... See more

We had an immediate, friendly and helpful response to our order. We had quite a lot of correspondence and a deadline to meet. This was all dealt with by Liam Benson with professionalism, courtesy an... See more

I cannot fault Big Bear Promo! - They make my life so much easier, Sam is my account manager and he is super helpful, responds extremely quickly and always makes me feel like a valued customer. Big Be... See more

Louis Allen manager at BBP is fantastic, gets the job done for us very promptly and at very good prices. We changed to using BBP last year after having problems with another company over delivery time... See more

Tyler Sheppard was really helpful in my quest for branded sun visors. After a slow start from us, I was worried the goods would not arrive in time but they did and credit to Tyler for keeping the pro... See more

I ordered some of the custom printed tick remover cards for a large orienteering event. My order was dealt with really quickly, first by providing a visual mock up so I could gauge the opinion of othe... See more

Callum's customer service has been second to none. We came to him with a last-minute, urgent merch order for personalised wooden baubles, and he made the whole process seamless. Delivery was reliable,... See more

Big Bear Promo offer some fantastic products at great prices. The staff there are super helpful, especially Tyler who is our Account Manager - I can't fault him! He is always quick to respond to enqui... See more

Prompt and helpful communicating especially as this was my first time asking for a design to be printed. I am looking forward to seeing the results. Special thanks to Liam Benson for his time helping... See more

Our account manager, Callum, is always on hand to deal with my last-minute requests, no matter how crazy they are. He's a pleasure to deal with and always goes above and beyond to ensure we're happy w... See more

Great service from Big Bear. Andrew was so helpful and very efficient. Our order was sent out promptly and the bottles are just what we wanted for our customer event and were very well received.

I recently ordered a custom mug, and I must say, the quality was excellent! A big shoutout to Tyler, who was incredibly approachable, helpful, and professional throughout the process. He made sure the... See more

I enquired about a custom order for illustrated tea towels which was not listed as an exact product on the website. Even though it was a fairly small print batch Sam Lewis put a lot of effort in to ma... See more

I contacted bigbearpromo as I needed some flags for an event and had a very tight turnaround. From the start Andrew was very helpful and accommodating and we received our flags well before we needed... See more

What a breath of fresh air to have a responsive, professional, helpful and friendly account manager! We have been updating our "freebie" portfolio, and Liam has been fantastic all the way through th... See more

Andrew at Big Bear was exceedingly helpful guiding us through printing choices for the item we had chosen. His quick response times (as well as that of the art department) meant that we were able to s... See more

Luci was amazing, so informative and patient when changing around the design to suit me. She was fast at replying to my emails and informed me of what was happening every step of the process. Very hap... See more

Liam has shown outstanding customer service during the lengthy duration of our enquiries, as we have had plans for designs change multiple times and he has remained patience and attentive, which has r... See more

The process of ordering special insulated mugs was easy. Sam Lewis did an amazing job as Account Manager, answered queries swiftly and helped make the whole thing really easy. Price is very competat... See more

Andrew at Big Bear Promo was super helpful in finding suitable suggestions for our requirements. The products came through in record time and the quality is great. We will certainly use them again.

We have received great service from Liam Benson - our items have arrived slightly earlier than expected (fantastic!) and we are thrilled with the final look. From obtaining a sample to discussing pric... See more

Tyler was very fast with arranging production within such a tight time frame. Great QC and dispatch time, quality and price. I'm a returning customer to him.

Great service from start to finish. Louis handled everything with a friendly and professional attitude, 5 star all day long

Dealt with Tyler at Big Bear. Great service, fast and efficient. Have dealt with him before for previous orders with equally great service.

Great customer service, especially from Joe. I needed to re-order some promotional materials on a tight deadline. Service was quick and reliable and received everything on time. Would most definitely... See more

Amazing team, Callum Burton was so helpful, quick to respond and knowledgeable

Great customer service Always quick to respond to emails. Very efficient. Would definitly recommend

Callum responded quickly and was helpful with providing different options. The product was excellent quality and was delivered before expected.

I needed some branded items for an event so I contacted Big Bear Promotions. Callum Burton was very helpful, providing me alternative options to keep within my budget and being flexible with my requi... See more

A huge thank you to Andrew James from Big Bear Reviews! It was my first time dealing with this company and, in fact, my first time ordering design printed products from anywhere and I didn't know much... See more

I came across Big Bear Promo when searching for some corporate giveaways. Upon making an enquiry, I was swiftly contacted by Callum who quickly and professionally provided me with all the information... See more

I researched a lot of printing companies and I was impressed to be able to speak to a real person about the design, quotes, and printing. Liam was our contact and he was most helpful, friendly, and pr... See more

Really good service from Bigbearpromo. Andrew J. who I was dealing with was very efficient, answered all my queries and was able to ensure that my product is sent to me and delivered on time. Product... See more

The team and my account manager, Tyler Sheppard, are very responsive and supportive. It's always a good experience working with the Big Bear team.

From start to finish, Joe Riman gave a very personal service and was so responsive to all our needs. Excellent customer service and we are so pleased with our experienced and the teddy bear goodies we... See more

Andrew made our ordering process very easy and gave us updates throughout the delivery process. From sending us samples of our branded golf tees to sending us the tracking information. The tees look g... See more

Very speedy response to questions and supportive when placing first order, thank you Tyler Sheppard for the help. Looking forward to seeing the results.

Want to give a special thanks to my Account Manager - Tyler S - always available via email or phone to answer any questions, troubleshoot problems and delivery high quality merchandise. We have worked... See more

Andrew & Louis have been amazing help in sorting out some flags for me with very short notice. The quick replies and information they have given has been great. The product has also turned up in time... See more

I have just joined an organisation and on my 1st day had to find a supplier who could provide a quick turnaround for event materials and I came across Big Bear Promo. I was promptly contacted by Liam... See more

We recently used BigBearPromo for our conference giveaways and dealt with Callum Burton, who was fantastic to work with. He is professional, proactive, and extremely responsive, always keeping us info... See more

I am extremely happy with my order process. Shay would always get back to me ASAP and was extremely helpful when it came to providing visuals and samples.

Callum made the whole process super easy and was really helpful walking me through the options and design process. I will definitely use them again.

Big Bear Promo are absolutely fantastic! Callum Burton provided excellent service from start to finish - super quick turnaround on visual artwork for sign-off, speedy delivery and all at excellent pri... See more

We had a fantastic experience working with Tyler on our personalised printing order. From start to finish, he was incredibly helpful, responsive, and attentive to every detail. He took the time to und... See more

Thank you Tyler Shephard & bigbearpromo for a fantastic service.