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Rated 1 out of 5 stars

Do not trust this broker at all cost !!!! Thanks to “ Veloursblanc” I was able to retrieve $79,000 without any problems and delay. Highly recommended

Company replied

Rated 3 out of 5 stars

We had issues with the listing on Beycome being consistent with the listings Beycome syndicated out to sites like Zilow and Realtor.com. But they gave me a refund, so it ended in a satisfactory conclu... See more

Company replied

Rated 1 out of 5 stars

tried to put up my listing on beycome. their website is atrocious... page wouldn't load, then contacted customer service who, most of the time, would put me on hold for 15-20min and then came back wit... See more

Company replied

Rated 5 out of 5 stars

Rose is INCREDIBLE!!!! The process was stressful at times, yet Rose was patient and kind. Definitely customer service oriented and made a difficult process bearable. I am grateful she was my go-to pe... See more

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Company details

  1. Real Estate Agency
  2. Real Estate Agents

Written by the company

With over 17,8000 closed properties, Beycome has saved their customers more than $208M since July 2020. Beycome.com is an online real estate platform that revolutionizes the way individuals buy, sell, and rent homes by operating entirely online. The service is known for its flat fee MLS listings at $99 and offers significant cost savings by returning most of the traditional agent commission back to the customers. Essentially, beycome allows sellers to keep more of their sale proceeds and gives buyers and renters cash back at closing. The platform provides various tools and services that help users through every step of the real estate process, from listing and viewing homes to negotiating offers and closing deals. - For sellers, beycome offers packages that range from $99 basic listing services to more comprehensive support that includes marketing and negotiation assistance for $399. - Buyers can access listings and utilize beycome to make offers and finalize purchases, often receiving substantial ( up to 2%) refunds from traditional commission fees.


Contact info

3.0

Average

TrustScore 3 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 month


Rated 2 out of 5 stars

Poor customer service

Poor customer service. The telephone numbers don't work. You get disconnected immediately. Took them 1 week to correct the mistakes and 3 weeks to respond.

August 28, 2024
Unprompted review
beycome.com logo

Reply from beycome.com

Hello Ann, We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback is invaluable in helping us improve. We apologize for any inconvenience caused by the communication issues and delays you encountered. This is not the level of service we aim to provide, and we’re actively working to ensure smoother and more efficient support moving forward. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re committed to improving.

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Rated 1 out of 5 stars

Crappy software

Crappy software, they lie to you, customer service manned by human robots. Spent hours uploading pictures, descriptions and filling out forms which got lost.
So glad I cancelled. If signing up was terrible, imagine the ongoing service.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

customer support and tech is atrocious

tried to put up my listing on beycome. their website is atrocious... page wouldn't load, then contacted customer service who, most of the time, would put me on hold for 15-20min and then came back with the same nonesense, saying "you need to remove certain words from the listing description." Meanwhile, we've removed almost everything and it still didn't allow the listing to go through. They just have an automated bot responding to emails regurgitating the same thing. 1 day later, had to take it down and ask for a refund. Can't play these games with support anymore.

August 19, 2024
Unprompted review
beycome.com logo

Reply from beycome.com

Hi Gene,

We’re sorry to hear about your experience and appreciate your detailed feedback. We understand how frustrating this must have been for you, and we deeply regret that we didn’t meet your expectations.

After reviewing our records, we couldn’t locate an account under your name. If you could provide more details, we’d love the chance to investigate this further and resolve any lingering concerns.

Regarding the issues you encountered, we’re actively working to improve our website’s functionality and streamline our support process to ensure smoother experiences for our users. The word restrictions in listing descriptions are due to strict MLS guidelines, but we understand that clearer communication and faster resolutions are essential.

We value your time and business, and we’d be happy to address this further if you’d like to reach out directly. Thank you for sharing your feedback—it helps us do better.

Rated 5 out of 5 stars

Effortless Selling with Professional Extras

The optional extras like professional photography and a photo sign board made selling our property without a real estate agent a breeze. We’re especially grateful for the online listings across all major real estate websites. This approach saved us a substantial amount of money! Thank you beycome!

August 1, 2024
Unprompted review
beycome.com logo

Reply from beycome.com

Thanks

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Rated 4 out of 5 stars
Verified

Again

Again, we have successfully used beycome to lease one of our property's.
We are delighted we have finalised the advertising, viewings/interviews and selection in less than one week end to end.

April 21, 2024
beycome.com logo

Reply from beycome.com

Thank you... again ;)

Rated 4 out of 5 stars
Verified

We were able to sell our house in…

We were able to sell our house in Dallas through beycome The property was listed with an agent for some time, but in the end we were able to sell privately ourselves. The exposure we received on the various real estate websites resulted in a good number of enquiries.

April 23, 2024
beycome.com logo

Reply from beycome.com

Thank you and congratulations for your closing!

Rated 2 out of 5 stars

I have been listed with Beycome since July, 2023

I have been listed with Beycome since July 23,2023. In 8 months, not a single offer came through. My home is move-in ready in a great condo. I finally had to cancel my contract with them to hire a commissioned realtor.

April 20, 2024
Unprompted review
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Reply from beycome.com

Hey Charles,

I'm sorry to hear that your condo hasn't found a buyer yet. Unfortunately, market reactions to properties can be unpredictable.
I wish you the best of luck and hope that your agent will soon secure a buyer for you.

Regards,
N. Founder @ beycome

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Rated 5 out of 5 stars

Very good idea

Very good idea, and very easy to use. Listed and closed in less than 2 months, at our price. Thank you.

March 29, 2024
Unprompted review
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Reply from beycome.com

Thanks

Rated 5 out of 5 stars
Invited

The best Flat Rate Listing Service!

The best Flat Rate Listing Service!. I do definitely recommend beycome to list your property or buying, they are affordable, professional and friendly. Additionally they are incredibly fast answering your concerns.

April 3, 2024
beycome.com logo

Reply from beycome.com

Thanks Jose!

Rated 5 out of 5 stars
Invited

I recently had the pleasure of using…

I recently had the pleasure of using Beycome to sell my home, and I must say, it was an experience beyond expectations. From the initial stages to the final closing, every step of the process was remarkably smooth and efficient.

One of the standout aspects of Beycome is their incredible responsiveness and dedication to their clients. The team was always on top of everything, promptly addressing any concerns or inquiries I had along the way. Their professionalism and commitment truly instilled confidence in me throughout the selling journey.

Overall, my experience with Beycome was nothing short of exceptional. Their innovative approach to real estate, coupled with their unwavering dedication to client satisfaction, sets them apart in the industry. Whether you're selling or buying a home, Beycome is undoubtedly the go-to solution for a top-notch experience. I wholeheartedly recommend their services to anyone looking to navigate the real estate market with ease and efficiency.

March 12, 2024
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Reply from beycome.com

Thanks

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Rated 5 out of 5 stars
Invited

We work with Beycome on providing Home…

We work with Beycome on providing Home Warranty services to Beycome buyers and sellers. Everything they do makes the listing process seamless for the buyer. 10/10 recommend listing your home with Beycome.

April 1, 2024
beycome.com logo

Reply from beycome.com

Liv, you rock!

Rated 1 out of 5 stars

Beycome controls all your For Sale By Owner rights

I am using this company for the 2nd time. I sold my home with them in 2022 and it had some issues, but nothing like I have had this week in re-signing with them.
Technically they suck and their customer support is horrible too. I waited 4 days to get a photographer here for $189.00 that I paid for on day 1 so my house has been listed for 5 days with 3 crummy pics I took and I am getting no interest on my home.

Beycome wants to control everything and I AM THE FOR SALE BY OWNER AND I AM THE LISTER, THEY ARE ONLY THE BROKER TO SIGN OFF ON THE SALE.

They are holding my pictures I paid for and they should come straight to me, for me to pick what I want to upload NOT BEYCOME. I OWN THE PICS NOT THEM!!!
NOw they are controlling Showing Time the app I paid for with my sign-up that agents make appts. to see my home by calling me or texting me. Then they ciritique my home in the same app and give ME feedback.

Well Beycome only has the pictures of my listing on Showing Time every time i contact Showing Time for help say "I have to call my agent" to get the listing on my phone app.

Do not work with this slimy company. Sell by owner yourself and save the $288 I paid for nothing!!!

March 28, 2024
Unprompted review
beycome.com logo

Reply from beycome.com

Dear Mary Laffrey,

We are genuinely disheartened to learn of your dissatisfaction with our services and appreciate the opportunity to address your concerns directly.

Regarding the property photographs, your listing was initiated on March 25th, and by March 26th, we had your property listed with the photographs you provided, adhering strictly to your directives. It is unfortunate that our initial photographer experienced discomfort during his interaction with you, leading to his decision not to proceed with the photo shoot. Nevertheless, we promptly arranged for an alternative photographer, who completed the photo session on April 1st.

In response to your remarks about our role in the sales process, please understand that Beycome is more than a mere intermediary for signing off on sales. Our brokerage license obligates us to adhere to your state's regulations to ensure a lawful closing process.

Concerning the picture requirements, the MLS mandates that the first image in any listing must showcase the property's frontage. This is a standard industry practice aimed at providing a consistent and straightforward browsing experience for potential buyers.

Regarding the ShowingApp, as the broker of record, we are responsible for its oversight. This tool is not a public utility but an added service we provide to our clients, at no additional cost to you. While real estate agents who have visited your property may offer feedback, such comments do not originate from us. Additionally, the images displayed on ShowingApp are those from your MLS listing.

We encourage open communication and recommend that any further discussions regarding ShowingApp or any other concerns be directed to our team, as unauthorized contact with the application's developers may lead to misunderstandings or confusion.

Lastly, while you suggest others not to engage with our company, we notice your mobile home remains listed with us. If our services are not meeting your expectations, we are open to discussing how we can improve your experience or assist you in exploring other options.

We are committed to providing a transparent, efficient, and respectful service and hope to resolve any outstanding issues, we will request you to process with us, respecting the same respect and transparency.

Regards.

Rated 1 out of 5 stars

Nightmare experience and tremendous…

Nightmare experience and tremendous financial loss from using this company. There are two primary functions of a flat fee service; 1. posting the property in the MLS and 2. routing leads back to the customer so they can show and sell the property. Beycome dropped the ball on both of those. Because I have used other flat fee services six other times (different service area) in the past with great success, I trusted that these things would be done by beycome as well. I made several contacts with beycome to double and triple check that my contact information was correct and ensure I wasn't missing something as I was having absolutely no traffic on my listing. They would tell me everything was fine. It wasn't. After three months and heading into the slower buying season, I discovered that Beycome listed my property in the WRONG MLS! Which means I wasn't visible to agents looking for properties in my area for those three months. Agents would, in theory, be able to see my property on that other area MLS but agents would not have been looking in that MLS for homes in my area. I lost three months and the prime selling season and reduced my price well beyond what I should have. Overall, a horrible experience for us.

August 16, 2023
Unprompted review
beycome.com logo

Reply from beycome.com

Already replied on all the others platform that you copy/paste this review. so, one more time: "I wholeheartedly acknowledge that your experience was less than satisfactory, and for that, I extend my sincerest apologies once again. As you have seen, we have taken steps to rectify the issues you faced, which has led to the successful closure of your property deal, scheduled for completion tomorrow."

Rated 1 out of 5 stars

BEYCOME is a total scam

BEYCOME is a total scam. They claim to have your listing up within 24-48 hours. After 6 days my listing still wasn't up. Called to get a refund 4 times. On hold for an average of 20 minutes each time. After finally getting through they promised to have my listing up within the hour, never happened. I finally had to go through my credit card company to get my money back. Don't say you weren't warned: DO NOT USE BEYCOME!

June 13, 2023
Unprompted review
beycome.com logo

Reply from beycome.com

Dear Rodolfo,
I'm reaching out personally to express our sincerest apologies for the delay in listing your property and the difficulties you experienced in contacting us. At our company, we strive for the highest standards of service, and we regret that in this instance, we fell short of both our own expectations and yours.

To demonstrate our commitment to rectifying this situation, we have issued a full refund for the services provided. Furthermore, we extended an offer to list your property on our platform at no charge, an offer that I understand you've chosen to decline. While we respect your decision, we wanted to ensure we did our part to make amends.

Your feedback, which you have shared across multiple platforms, concern us and the language used, as it may border on defamation and not fully represent the context of the situation.

While the 36-hour delay is indeed regrettable and not indicative of our standard of service, the widespread negative portrayal could potentially mislead others about the quality and dedication we aim to deliver to our clients.

N.J
CEO at beycome

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Rated 5 out of 5 stars

Best selling experience ever

No problem to send a second good review to Beycome!
AMAZING EXPIRIENCE! Why are you not using beycome.com? No other realtor is giving you money to work with them. Beycome did! They were on top of everything making the process so easy. We got 9,200 back just for being represented by the company when we bought our new home. I will definitely be using their services again!!!!!

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! In less than five minutes Suyen was able to answer all of my questions and assist me in getting my listing updated to include the information I needed on the MLS. Had another issue several days later and was assisted by Leydi this time around. She really went to bat for me to get my request approved with the local MLS. Again - great customer service!! Highly recommended .For sure, Beycome is a great listing agency for anyone selling their home as FSBO. They give you the listing exposure needed in the MLS at a great rate and you get wonderful customer service reps like Suyen and Leydi who go above and beyond to make sure our needs are met. Thrilled to have such an ongoing positive experience with a process that normally reeks of anxiety if you are not in the real estate business. So glad I found them!

August 23, 2022
Unprompted review

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