customer support and tech is atrocious
tried to put up my listing on beycome. their website is atrocious... page wouldn't load, then contacted customer service who, most of the time, would put me on hold for 15-20min and then came back with the same nonesense, saying "you need to remove certain words from the listing description." Meanwhile, we've removed almost everything and it still didn't allow the listing to go through. They just have an automated bot responding to emails regurgitating the same thing. 1 day later, had to take it down and ask for a refund. Can't play these games with support anymore.
Reply from beycome.com
Hi Gene,
We’re sorry to hear about your experience and appreciate your detailed feedback. We understand how frustrating this must have been for you, and we deeply regret that we didn’t meet your expectations.
After reviewing our records, we couldn’t locate an account under your name. If you could provide more details, we’d love the chance to investigate this further and resolve any lingering concerns.
Regarding the issues you encountered, we’re actively working to improve our website’s functionality and streamline our support process to ensure smoother experiences for our users. The word restrictions in listing descriptions are due to strict MLS guidelines, but we understand that clearer communication and faster resolutions are essential.
We value your time and business, and we’d be happy to address this further if you’d like to reach out directly. Thank you for sharing your feedback—it helps us do better.