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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the professionalism and knowledge of the staff, who are always ready to help and provide support throughout the entire process. Consumers also appreciated the clear and constant communication, which made the entire experience smooth and stress-free. People felt welcomed and respected, with agents taking the time to understand their needs and provide multiple solutions. The level of service was also highly praised, with reviewers noting the dedication and commitment of the team. The company's approach to real estate is seen as a game changer, offering a convenient and smooth experience for both buying and selling. The ability to make contingent-free offers and avoid the hassle of traditional showings were also mentioned as significant benefits.

Based on these reviews

Rated 4 out of 5 stars
Verified

Our agent did a terrific job selling our home and finding a buyer who would work with us as our new home was being built with no defined completion date. Ultimately we vacated and closed on our old ho... See more

Rated 4 out of 5 stars
Invited

Our realtor Amy was excellent. If you are planning on doing any upgrades before selling, get them completed prior to calling out Orchard. We jumped the gun and had them out before we were ready, but t... See more

Company replied

Rated 4 out of 5 stars
Invited

Perch provides an excellent vehicle for selling your home with very few hassles. Beware; however, of the administrative cost which is comparable to that of a realtor and the cost of repair that remov... See more

Company replied

Rated 4 out of 5 stars
Verified

Our experience so far has been great despite the low inventory of available homes. Sharon our realtor has helped every step and answered every question I have. It gets confusing at times with the mu... See more

Rated 5 out of 5 stars

Karri Christensen rocks. Enough said. She’s direct, honest, and treats you fairly. Where other agents blow smoke, Karri’s 20+ years of experience shine. She returns calls promptly and works very hard... See more

Rated 5 out of 5 stars

We met with Karri Christensen and she was immensely helpful in explaining everything to us in a way that helped us understand our options. We're so thankful!

Rated 5 out of 5 stars

Casey was fantastic! She was able to explain everything clearly to us. Her suggestions, pricing, were spot on. An added bonus, she made us feel like family!!! The entire process of buying a new ho... See more

Rated 5 out of 5 stars
Verified

Everything went as I was told. There were no surprises and the staff was timely in the purchase of new home as well as sale of old home. Made it very easy to move first. The rep/realtor Frank had a ca... See more

Rated 5 out of 5 stars
Verified

This is my second time using orchard, Christine Harvey is excellent in her job, she is dedicated to her work and she is very knowledgeable and helpful. I had her the first time I sold my house and she... See more

Rated 5 out of 5 stars

Our listing agent, Brooke Ray, was absolutely phenomenal! She went way above and beyond in her efforts to help and support our sales of our two rental properties. We just cannot say enough good abo... See more

Rated 5 out of 5 stars

I am currently working with Maggie Garza and she has been an absolute blessing. She listened to my situation and provided me all the information I needed to make an informed decision. She has helped... See more

Rated 3 out of 5 stars
Verified

The ease with selling my home was nice but in the disappointed. However I was seriously misinformed on what I could expected financially if the house sold at the 90 day mark. Initially I was as told t... See more

Rated 5 out of 5 stars
Verified

I had a great experience working with Orchard - and especially Jennifer Roberts, our agent! Our house was on the market for a few months, and she really helped us navigate this crazy market. The proce... See more

Rated 5 out of 5 stars

Ashley did a great job assisting us through the process. The whole team at Orchard did a wonderful job. Ours was not the easiest purchase and sale but the team at Orchard did everything in their power... See more

Rated 5 out of 5 stars
Verified

My realtor Jacque Maloy was able to sell my condo while everything around me is still languishing on the market. Although I didn't get as much as I wanted, I understand it's the down market. I hired J... See more

Rated 5 out of 5 stars
Verified

Very satisfied with the Orchard experience…My Sales agent Ken Boyd did a fantastic job from start to finish.. also, their marketing is top notch.. Would strongly recommend this company..!!

Rated 5 out of 5 stars
Verified

From scheduling the initial appointment until the closing date...the realtor communicated every step of the process, what to expect during the process. She made sure we received the best offer and mad... See more

Rated 5 out of 5 stars

I honestly could not be happier with who I went to. David Jones and the entire team made this process SO easy and smooth. I never felt stressed once during the whole process. I have been telling every... See more

Rated 5 out of 5 stars
Verified

Working with Katie Brooks was the best experience ever! She's a true professional who listened to my needs and provide multiple solutions. She had my house sold in less than a week! She also did fa... See more

Rated 5 out of 5 stars

Our realtor was fantastic in every possible way. She gave excellent t suggestions and was very hands on. I was extremely pleased with all aspects of the sale and have recommended her and Orchard to ot... See more

Rated 5 out of 5 stars
Verified

Orchard provided fast and effective service in selling my mother's home. Agent Carlos Jaquez and administrator Mallory King were open, responsive, and active in ensuring we received the service we wa... See more

Rated 5 out of 5 stars
Verified

I had a wonderful experience selling my home in one if my most toughest seasons of life. Orchard and Agent Greyson provided top tier treatment from start to finish. I honestly can say without them, I... See more

Rated 5 out of 5 stars
Verified

Selling my house with Orchard was a pleasant experience despite the overall stress of moving and buying a new home out of state. The best part was working with my agent, Janice Breau.

Rated 3 out of 5 stars

Sign not very visible from the street! We circled 10th Avenue 4 times looking for location. There was No parking lot that was aligned with the Orchard restaurant that I went to a couple of years ago... See more

Rated 5 out of 5 stars
Verified

Smooth from start to finish and everyone involved through the entire process was knowledgeable, courteous and responsive!! They made a very stressful process much smoother and less stressful. I highl... See more

Rated 5 out of 5 stars
Verified

My realtor was very personable and knowledgeable. When I first met with her, it was for information, but I felt so comfortable that I decided to list.

Rated 5 out of 5 stars
Verified

The communications I received from everyone involved was very appreciated. The process was very simple because every step was very well explained. Any questions I had were answered immediately and cle... See more

Rated 5 out of 5 stars
Verified

The whole process from beginning to end was simple and easy. Would definitely recommend

Rated 5 out of 5 stars
Verified

Everyone with Orchard was very informative and professional. We were offered a fair amount for our current house and having the guaranteed offer really helped us when we put in offers for other homes.... See more

Rated 5 out of 5 stars
Invited

Orchard is a game changer in real estate. Convenient and smooth all the way around. I was able to get my new house well below asking price because of the contingent free offer I was able to make. As f... See more

Rated 5 out of 5 stars
Verified

My wife and I had an excellent experience with Orchard. We sold our house hassle-free, in record time, and for the right amount of money. Kudos to Alice Conner (the listing agent) and to Lindsey Meare... See more

Rated 5 out of 5 stars
Invited

As a former realtor I considered many different options when I was going to sell my home. I made a final decision to use perch for the sale of my home. The process was very professional, I highly re... See more

Rated 5 out of 5 stars
Verified

No hidden fees! Received and excepted a reasonable offer on home build in 1993. We also received and additional 25k when new buyer was found. The back end profit was reason we selected Orchard and Jen... See more

Rated 4 out of 5 stars
Verified

We sold our first house and moved into a new one to accommodate our growing family. We didn't have the nightmare of showing our home while still living in it, and with 3 kids, that was a godsend! Ever... See more

Rated 5 out of 5 stars
Verified

Orchard did exactly what they agreed to do in the contract, plus they were very cooperative in meeting all of our need. Orchard stay in contact with us during the process and all went very smoothly.... See more

Rated 3 out of 5 stars
Verified

I can't express enough how happy I was to know there is an alternate way for people to sell and buy a home without the headache of the traditional nightmare! This is a genius concept which will... See more

Rated 5 out of 5 stars
Verified

The process of buying and selling my home could not have been more simple. The agent was very thorough always very responsive and made the transition easy. There were many benefits that assisted me in... See more

Rated 5 out of 5 stars

I purchased an iPhone 6s in 'very good' condition it stated, VERY GOOD condition indeed!...I'd say more like EXCELLENT!👍👍 I am most pleased, I purchased a screen protector, to which they put o... See more

Rated 5 out of 5 stars
Invited

A few minor hiccups (it's real estate, what do you expect) but overall fantastic experience using Rachel @ Orchard. Was able to wait to find a home we loved, made a "cash" offer through Orchard,... See more

Rated 5 out of 5 stars

I must admit at first we were a little skeptical about the whole process with Orchard. We met with our home advisor Terry LeBlanc and he was very knowledgable and took the time to answer all of ou... See more

Rated 5 out of 5 stars

We knew the kind of property we wanted, but not where we wanted to locate. Cody listened and asked questions that made clear what options were available. The next day he presented several possibilitie... See more

Rated 5 out of 5 stars

I can’t say enough good things about my experience working with Raoul. From start to finish, he was professional, knowledgeable, and truly committed to making the sale of my home as smooth and suc... See more

Rated 5 out of 5 stars

Kennedy was a great assest - I'd lived in my home for 25 years and the process of selling after we were out helped so much - plus I have two dogs. Kennedy helped every step of the way. No question to... See more

Rated 5 out of 5 stars

My experience was flawless. Julia was amazing and with me at every stage of the process from the day I went under contract, which was within 24 hours of my home listing it took about two months to get... See more

Rated 5 out of 5 stars

We were interested in Orchard's "Buy Before You Sell" program. Agent Jack DeButts explained it well before we listed our home for sale. We were able to list our home, buy another and move, exactly as... See more

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Company details

  1. #6 of 7 best companies in Real Estate Agency
  2. #6 of 8 best companies in Real Estate Agents

Written by the company

This page has the latest Orchard reviews from our customers across the country. Orchard makes home buying and selling simple and stress-free. Whether you're a home buyer, home seller, or both, Orchard has created a service to help you avoid many of the obstacles associated with the traditional real estate industry. With Orchard, you'll never miss out on a great home because you haven't sold your current one. You can skip the showings and move into your new home right away. Our team of real estate experts will take care of your home sale and ensure you sell for top dollar on the market. Check out these Orchard reviews to get a preview of our stress-free experience. Our services are available in several markets across Arizona, California, Colorado, Georgia, Florida, Tennessee, Texas, and Washington state.


Contact info

4.2

Great

TrustScore 4 out of 5

754 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 4% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

My house selling experience…

My agent Xavier Hernandez was very knowledgeable and kept me informed with all aspects of selling the house. His experience and his advice were very helpful and spot on. He was always very professional and courteous.

October 6, 2025
Rated 5 out of 5 stars

Karri Christensen

Karri Christensen, helped us during the sales of our house. She was very professional, honest, straightforward, and her knowledge of regulations and paperwork requirements was top notch. She made the entire sales process very clear and smooth.
Ogunjobi O.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful for navigating options

We met with Karri Christensen and she was immensely helpful in explaining everything to us in a way that helped us understand our options. We're so thankful!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Karri Christensen rocks

Karri Christensen rocks. Enough said. She’s direct, honest, and treats you fairly. Where other agents blow smoke, Karri’s 20+ years of experience shine. She returns calls promptly and works very hard for her clients. I strongly recommend her as a professional and as a person.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

If I could leave a negative star review…

If I could leave a negative star review I would. Me and my family had the worst experience selling with orchard. They did not explain certain processes like they should've. All they wanted was more money in their pockets. If I had the chance to go back in time, I would have never let orchard sell my home!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Walked the talk

Everything went as I was told. There were no surprises and the staff was timely in the purchase of new home as well as sale of old home. Made it very easy to move first. The rep/realtor Frank had a calming matter o fact style that inspired confidence. He was honest and forthright.

September 27, 2025
Rated 1 out of 5 stars

Why did I get the wrong orchard representatives?

Unfortunately, I trusted and listed my house with orchard. I provided the truth about the property’s issues and expect the listing agent, and orchard had a fiduciary responsibility to provide the truth about my property. After all, I want to know the truth about the properties I view and want to purchase. I respectfully request my listing agent send my signed listing agreement and signed seller's disclosure (although I never signed a listing agreement nor a seller’s disclosure.) My listing agent refused so I requested my signed documents from the listing agent’s supervisor/broker/Transaction Operations, in which was refused. I also request my listing be removed, and they refused to remove my listing. I will never refer nor work with anyone from orchard again.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I do not recommend using this company

I do not recommend using this company. It was very stressful and you could potentially lose a lot of money if your house is not sold within 4 months that they required. You have no control of the price of your property and it is up to the lender recommenced. The lender or loan officer is not helpful. I felt like I was being misled and pressured to move out and get my house repaired so it can be on the market. Otherwise they were going to penalize me for the delay. I was so stressed and emotionally exhausted.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Orchard is the best

This is my second time using orchard, Christine Harvey is excellent in her job, she is dedicated to her work and she is very knowledgeable and helpful. I had her the first time I sold my house and she did it again.

September 11, 2025
Rated 2 out of 5 stars
Verified

dont use her

she is not pushing the house like she should, she had a open house that she had someone else do with no signs. she said orchard would only pay $700 k when orchard gave me in writing for 875 k she has missreped herself to take care of her self only.

July 21, 2025
Rated 5 out of 5 stars

We knew the kind of property we wanted

We knew the kind of property we wanted, but not where we wanted to locate. Cody listened and asked questions that made clear what options were available. The next day he presented several possibilities, but had one that checked all the boxes. He arranged the showing, answered all our questions, we decided it was exactly what we were looking for, made our offer. They accepted our second offer. Closing was so easy. Best real estate transaction we've ever done. Just a huge "thank you" to Cody.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was flawless

My experience was flawless. Julia was amazing and with me at every stage of the process from the day I went under contract, which was within 24 hours of my home listing it took about two months to get my home Clothes, which is amazing.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great Service

My realtor was very personable and knowledgeable. When I first met with her, it was for information, but I felt so comfortable that I decided to list.

August 22, 2025
Rated 1 out of 5 stars

Our experience at orchard

Our experience with orchard was nothing but a headache. Our realtor did nothing to try to sell our house. He was over an hour away so he didn’t like coming down to our house to put the lockbox, for sale sign, etc. up. And he didn’t come to host a single showing. He wouldnt do an open house for us even though he said up front that if our house didn’t sell in 30 days he would host an open house. He was grouchy, rude and completely sexist. When I had anything to add or say he would completely ignore me, but anything my husband said he would take into consideration. We also had zero showings for 2 weeks (absolutely unheard of in our area) and all he did was send us an email that said “No showings this week.” That was it- no game plan, nothing to try to get more showings.

The person orchard brought in to do pictures was also insanely rude and condescending. Our house was immaculate and he was making snide comments, and complaining, the entire time he was there taking photos.

We were treated like just a number to orchard. We weren’t treated like respected clients. Our realtor would go on and on about what he had to do for other people and how he was so so busy. He never made us feel like a priority, just a burden.

I have a lot more that could be said about how shady orchard is, how they sneak things in, how their customer service is hard to get a hold of, how it’s impossible to get clear answers about anything, etc. Just know up front that they are not an honest, ethical, good company. I’m sure some people that work for them are okay, but we dealt with a lot of rude, unhelpful people during our time trying to work with them.

I would never, under any circumstance recommend someone work with them.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

Our agent did a terrific job selling…

Our agent did a terrific job selling our home and finding a buyer who would work with us as our new home was being built with no defined completion date. Ultimately we vacated and closed on our old house almost one month after our original closing date at our original contract price!

August 6, 2025

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