I had a great experience as there was always someone friendly,professional, but approachable that I could talk to. Always keeping me informed of what was happening. Arranged viewings whilst I was away... See more
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Emsleys Estate Agents - Winner of the 2021 & 2022 Guild of Property Professionals Gold Agent in Yorkshire and Humber. Serving the East Leeds areas - Garforth, Crossgates, Rothwell and Sherburn in Elmet
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The whole process of Sale and Purchase was made so easy for us.
Having not moved house for over 20 years, the change of the process was made so easy by all of the team at Emsleys were there for us all the time and nothing was too much for them to take on the process.
We have always had the idea that as age gets older we will to later move to a Bungalow. Emsleys will be the people to help us with that.
Great easy experience thanks to Natalie and Helen would highly recommend and will definitely be my go to estate agents in future.
Reply from Emsleys Estate Agents
The staff are very helpful knowledgeable and try to sort out any problems
Hannah,Natalie and David are a credit to Emsley's trying to help with all the issues in our Sale and Purchase
Reply from Emsleys Estate Agents
Very nice and friendly staff. They care and very punctual and responsive.
Reply from Emsleys Estate Agents
I had a great experience as there was always someone friendly,professional, but approachable that I could talk to. Always keeping me informed of what was happening. Arranged viewings whilst I was away and unable to attend. Giving me feedback promptly. From all the staff at the estate agents to the solicitor everyone was fantastic. Realistic and honest, I would thoroughly recommend Emsleys. I have used them before, and will again if I need. Always felt like they were on my side.
Reply from Emsleys Estate Agents
Dealt with the sherburn in elmet branch. Great team of people. Involved mostly with 'carol' who was an excellent communicater & at a difficult time told me not to despair and hold on. Eventual success: super
empathetic lady.
Reply from Emsleys Estate Agents
A friendly service very efficient during sale and conveyancing process. Can't fault any of the staff at Rothwell.
Reply from Emsleys Estate Agents
Emma came and gave me an appraisal on our home and advised us what to do, So the house is up for sale and we got our 1st viewer 2days later so very happy with the service can’t fault it.
Reply from Emsleys Estate Agents
Emma was wonderful. Exlained everything throughly and in a way that was easy to understand. Great service for the house valuation.
Reply from Emsleys Estate Agents
All the staff at the Crossgates Office were brilliant. When you are selling probably the largest investment of your life, you need a safe pair of hands dealing with the arrangements. Emsleys Estate Agents deliver a consistent business and friendly service which worked well for us as a family.
Reply from Emsleys Estate Agents
Good and really helpful through the entire process
Reply from Emsleys Estate Agents
Maria pulled out all the stops to get our purchase across the line after initial problems. She was professional but amiable every time we contacted her.
They were able to accommodate us each time we wanted to view the property.
Reply from Emsleys Estate Agents
Expert advisors with local market knowledge.
Professional service and excellent customer care.
I would have no hesitation in using their services again
Reply from Emsleys Estate Agents
Always got back to us when we called. On occasions there was no one to answer the call eg if they were busy or minimum staff available. Really good at passing on information to & from our sellers and coming up with support & suggestions when we needed them. A great company to work & communicate with
Reply from Emsleys Estate Agents
Maria and Hayley at Emsleys Estate Agents, Rothwell, Leeds have been very professional when selling my late mum's property. They kept us up to date all the way through the sale of the property.
Reply from Emsleys Estate Agents
I viewed a property marketed by Emsleys Estate Agents, Crossgates (Leeds). At the viewing, the vendor herself claimed she had five more viewings lined up — despite the property being overpriced and on the market for months without movement.
After offering £300,000 (a fair price), I was contacted by Hannah at Emsleys, who informed me that someone was booked in for a second viewing — clearly being used to pressure me into raising my offer. I reluctantly increased to £307,500.
Soon after, I was told the vendor had “received a much higher offer” — but I was invited to raise mine again. I declined, sensing this was a manipulative ploy.
All of this is recorded in voicemails and automatically transcribed by my iPhone — including Hannah and Natalie using pressure tactics to extract more money.
Predictably, a few days later, they came back chasing my original offer. That told me everything I needed to know about the integrity of the process — and the people involved.
I chose to walk away, and I’m glad I did. I found a much better property through an honest, transparent agent.
Buyers, be extremely cautious dealing with this branch. Ask tough questions and trust your instincts.
Reply from Emsleys Estate Agents
Excellent service, initially I was thinking about letting the house but decided to sell so I had dealings with both sales and lettings departments. Very supportive staff who personally kept me well informed at every stage, plus an easy to use online portal.
Special thanks to Helen (Lettings) and Carol (Sales).
Emsleys in Sherburn in Elmet are a first class agency.
Reply from Emsleys Estate Agents
Reply from Emsleys Estate Agents
Making the choice to sell the house with Elmsleys it was a great experience from start to end. The valuation was spot on and managed to agree a sale in just 6 days being on the market.
Victoria who did the valuation and initiated the sale was great and very professional. but the ladies who handled the case in the Rothwell office were amazing! Maria Hamill was friendly, understanding and extremely helpful dealing with our queries while the case was with the solicitors. Her contact was fantastic making sure that all the queries were answered and we understand the process.
I would highly recommend Emsleys and especially the Rothwell office.
Thank you for your help
Reply from Emsleys Estate Agents
Emsleys have dealt with the sale of our property recently. Hannah & Natalie (at Crossgates branch) have been amazing and so helpful, they've gone above & beyond. Thank you for making the stressful times a little easier. Fran & Mark (Skelton Road)
Reply from Emsleys Estate Agents
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