Banner for BetterMe

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the app's user-friendly design and the variety of exercises available, which can be customized to individual fitness levels and goals. People find the app particularly helpful for improving overall fitness, mobility, and strength, with many noting visible and satisfying results. The short, effective workouts are praised for fitting easily into busy schedules, and the option to track progress and receive reminders is valued for maintaining motivation and accountability. Consumers also commend the excellent customer support, highlighting the team's responsiveness, understanding, and willingness to resolve issues quickly and efficiently. The app's ability to offer personalized workout plans and cater to different preferences is a significant advantage for many users. However, some reviewers have expressed concerns regarding the subscription model and auto-renewal policies, recommending that users carefully review billing details.

Based on these reviews

Rated 4 out of 5 stars
Invited

This app has helped me stay motivated and accountable. Its easy to follow and I appreciate that it shows you how to perform the exercise. My only request is that it would be better if it could add alt... See more

Company replied

Rated 4 out of 5 stars
Invited

For me (a beginner who hasn't done any fitness workouts for quite some time!) this app is great. Having completed the online form, I have been able to obtain a workout regime tailored to suit my ca... See more

Company replied

Rated 4 out of 5 stars
Invited

The app is a handful of options for a lot of difference exercise types. Its very useful to have different types of exercises for each different day routine. Wether you have an hour or 10 minutes do mo... See more

Company replied

Rated 4 out of 5 stars
Verified

Unfortunately, I stopped ysing the apps due to my physical health issues. I forgot to cancel my subscription as I was so busy so I send an email to ask for a refund the same day they charge me with my... See more

Company replied

Rated 3 out of 5 stars
Verified

Having back problems, spinal stenosis, bulged disc, & sciatica, therefore walking is an issue. I am never sure if certain exercises are appropriate. Am I going to make it worse? In pain when awake bu... See more

Company replied

Rated 5 out of 5 stars
Invited

Im currently on my journey to self discovery and breaking through. Dance me has helped me stay grounded on the days that i would experience triggers. Whenever i would feel anxious i will tune my body... See more

Company replied

Rated 3 out of 5 stars
Verified

The first video the background music was louder than the speaker making it hard to hear her. Some of the exercises with the leg out to the side are hard to manage in a chair. I’ve needed to get up a... See more

Company replied

Rated 5 out of 5 stars
Invited

My coach helps me to stay on task while respecting my current eating habbits and given tips and tricks to enjoy my food better. I've made extreme process and just hearing my coach everyday reminds m... See more

Company replied

Rated 5 out of 5 stars
Verified

I accidentally ordered the wrong size and reached out for help. Before I could even figure out what steps I needed to take, a team member had already resolved the issue for me! I was so impressed by h... See more

Company replied

Rated 5 out of 5 stars
Invited

I like how easy it is to use as I'm not good with technology. The exclusive in app purchases are a great bonus. I was looking to ease my way in to beginning a healthy life style so I do enjoy the add-... See more

Company replied

Rated 5 out of 5 stars
Invited

Today is my first day trying pilates.I was hesitant at first thinking it would be very time consuming and would have to exhaust myself very much as in normal exercise routines.But i tried it once and... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m really impressed with this app, especially with the support team! They respond very quickly, handle every request with full understanding and they truly care about helping users and finding the be... See more

Company replied

Rated 5 out of 5 stars
Invited

The different levels to work with. Easy to follow videos. Options to try a variety challenges of other exercise; yoga, pilates, dance ect. Can change or add on other types of exercise (changes sub... See more

Company replied

Rated 4 out of 5 stars
Invited

Your exercises are showing me how much dexterity I have lost. I feel surprise when the sessions end so quickly. I cannot do every position exactly, but I have confidence that I will be able to do them... See more

Company replied

Rated 4 out of 5 stars
Invited

The app is great. I feel a lot more active and lost some weight, so far. The only complaint I have is to customise each excercise - I can do push ups yet, but I managed to do kneeling pushups, but wh... See more

Company replied

Rated 5 out of 5 stars
Invited

Easy to use app with a variety of exercises that you customize depending on your goal. Most workouts are between 15 - 20 min. Its made a massive improvement on my lower back aches and overall fitness.... See more

Company replied

Rated 5 out of 5 stars
Invited

The app does what it says "Better Me". I was using to improve my overall fitness and weight loss and that's exactly what happened. The changes were very much visible and satisfying. What started as... See more

Company replied

Rated 3 out of 5 stars
Invited

Overall cool app, it makes it easy to follow and get up and do everyday. The only thing I would improve is the order of the exercises in the workout. When focusing on a certain area, we should spread... See more

Company replied

Rated 5 out of 5 stars
Invited

I love this app.It is helped me design a healthy way to challenge myself and to set a routine that doesn't overwhelm me and it is a great app to start with learning how to do basic calastic training a... See more

Company replied

Rated 5 out of 5 stars
Invited

I really like this app because not only 8 am getting fitter and stronger, I feel.it holds me accountable for my actions and installs discipline in my daily routine, plus makes me push myself.

Company replied

Rated 3 out of 5 stars
Invited

It doesn't have a place for me to add my weights for exercises involving weight. Workouts are good, but could also use a verbal explanation on how certain workouts work or an alternative

Company replied

Rated 5 out of 5 stars

The app is great, I purchased using promo link on instagram, I've been gradually able to regain my strength and loose weight. I highly recommend this app personally as it is a one in all, it has vario... See more

Company replied

Rated 5 out of 5 stars
Invited

Perfect for beginners & beyond! Started with the 28-day Calisthenics Challenge and renewed for 3 months — that says it all! The personalized workouts and smart variations keep me consistent and excit... See more

Company replied

Rated 4 out of 5 stars
Invited

Its short time exercise. Not too hard. But makes me feels confident. Only drawbacks is that, after lying on the floor for exercising and immediately get up for standing exercise gives headaches

Company replied

Rated 4 out of 5 stars
Invited

I found it very helpful how the program "held your hand" by basically outlining a workout plan for you, and all I had to do was follow along. The only complaint I had was that the program provided... See more

Company replied

Rated 5 out of 5 stars
Invited

My muscles are feeling more flexible and tightened. The only thing is during the review exercise the time show over it and makes it less likely to be able to view it before starting the actual workout... See more

Company replied

Rated 4 out of 5 stars
Invited

I enjoy the workouts and structure. Great platform for getting back into a healthy lifestyle. I like how the workouts are generally under 30 minutes and include warm up and cool down. Notifications ar... See more

Company replied

Rated 4 out of 5 stars
Invited

This is honestly the first workout app that I have stuck with. It shows you each workout and allows you to move forward once you have done your reps. It's so easy to follow and you get other options o... See more

Company replied

Rated 5 out of 5 stars
Invited

As someone who's excersized their whole life, this app is a great way to break up the monotony and routine of your regular workouts. Im on day 15 of the 28 day calisthenics challenge and I'm still enj... See more

Company replied

Rated 3 out of 5 stars
Invited

They kept my card information and wanted to apply the discount the following month for a higher amount. At the time of making the purchase, they didn't inform me that the deduction would be made month... See more

Company replied

Rated 3 out of 5 stars

I like the excercises and the fact that it gets me active everyday. However I very much doubt that this excercises will change my body or make me lose fat, as they are not challenging enough

Company replied

Rated 4 out of 5 stars
Verified

Had a struggle with registering to go into the app,team closed case without resolving the case.Matter was escalated and resolved.Long story short, I am enjoying the app. It is worth it. Will continue... See more

Company replied

Rated 4 out of 5 stars
Invited

I appreciate having the routine and the option to turn the music on and off and the option to skip certain parts. Sometimes the frame does not capture the fitness instructor but perhaps this is why I... See more

Company replied

Rated 4 out of 5 stars
Invited

The exercise videos and timing tool made it very useful. But the company has very aggressive auto renew policy. However, my dispute was solved as refund, which is satisfying.

Company replied

Rated 5 out of 5 stars
Verified

The particularly support experience for me was very satisfactory. I had an issue with the auto payment for next cycle, they reviewed the case and managed to process the refund as I was seeking. It was... See more

Company replied

Rated 5 out of 5 stars
Invited

It has helped me a lot. It has good options of settings for example no music.thats great. There are beginner friendly plans which doesn't feel like a burden. There customer support is great

Company replied

Rated 5 out of 5 stars
Invited

BetterMe is a great app I got the book sent out which was loaded with just everything you need, it has a huge range of different types of exercises and from beginners to expert. I would recommend the... See more

Company replied

Rated 3 out of 5 stars
Verified

I’m from Ecuador and I’ve enjoyed the workouts, especially the calisthenics, which are well designed. However, I was mistakenly charged for an additional $39.99 coaching plan I did not intend to p... See more

Company replied

Rated 5 out of 5 stars
Invited

Great app, has really helped me improve my all round fitness abd cire strength. 41 and an ex semi pro footballer and I feel as strong as I did when I last played 10 years ago. My waist size is what it... See more

Company replied

Rated 4 out of 5 stars
Invited

Love the app. ,would be perfect if they told you allmthe equipment you would need (like water bottles, yoga mat) before hand. I have tile floors and need something underneath me when lying on the flo... See more

Company replied

Rated 5 out of 5 stars
Invited

The exercises are really short sprints and help you gain energy in no time at all. Gaining shape would require commitment, something I am working on still. Great app!

Company replied

Rated 5 out of 5 stars
Invited

I love that there are so many free workouts. No ads. Just help with my mobility and pain. I can also customize workout suggestions in my settings to accommodate my bad knees! I always tell people... See more

Company replied

Rated 4 out of 5 stars
Invited

Good daily variety but some individual workouts are very repetitive and very tough exercises should have modifications. Eg. A plank with your feet on the wall.

Company replied

Rated 5 out of 5 stars
Invited

This app has everything all in one. From different exercises to meal plans. Everything that suits your personal needs according to your body and preferences.

Company replied

Rated 5 out of 5 stars
Invited

Simple to use, good set of excercises prescribed with great explanation on how to do these...and, most importantly, short burst of 15 to 20 min capsules is very good.

Company replied

Rated 5 out of 5 stars
Invited

I was never one to exercize regularly. This app has eased me into a routine that I have actually enjoyed. I am 77 years old and losing weight through working out for the 1st time in my life!

Company replied

Rated 5 out of 5 stars
Verified

My situation was handled beautifully via emails. I was shown understanding and kindness regarding my medical problems and inability to continue the course. I was treated with compassion and good Wi... See more

Company replied

Rated 5 out of 5 stars

Loving this to get me on the treadmill for some fat burning incline walks! Eases you in so you’re not dying ahha and can build up to it which I love. This is a great compliment to my weekly workouts t... See more

Company replied

Rated 4 out of 5 stars

BetterMe is an all-in-one health app that adjusts its plans to match your personal goals, diet preferences, and fitness level. The support team is responsive and helpful — they quickly resolved my mis... See more

Company replied

Rated 5 out of 5 stars
Invited

I actually saw a bit of a difference in my body, without dieting or additional exercising. But more importantly the program really has helped with my mobility and balance issues. I will continue for a... See more

Company replied

We perform checks on reviews


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

Written by the company

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

Not for me

It just didn’t work out for me at my age of 76 with my infirmities as I had hoped.

October 14, 2025
Rated 4 out of 5 stars
Invited

Nice variety of workout

Nice variety of workout. Updates alot but it usually pretty quick.

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello there! 
We are grateful for your comment. Thank you for sharing it. 
We are glad that you like the variety of workouts. Our team wishes you determination to achieve great wellness results. 
Kind regards, team BetterMe

Rated 3 out of 5 stars
Invited

It could be good to can do it in…

It could be good to can do it in computer

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello Julie! 
Thank you for your feedback.

We are happy to present the web version of the app. Our team has already reached you via email. Please check your inbox.

Kind regards, team BetterMe

Rated 5 out of 5 stars
Verified

I LOVE THE PROGRAM JUST IN A BIND RIGHT…

I LOVE THE PROGRAM JUST IN A BIND RIGHT NOW CAN'T PUT OUT ANY EXTRA MONEY

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello Donna!
Thank you for leaving your comment. 
We are glad you like the app! Please be kindly informed that we offer different pricing plans, and they include different tools within the app. Plus, sometimes discounted plans are offered. Please, contact us at trust@betterme.world when you have a chance. And our team will gladly answer all your questions. 
Kind regards, team BetterMe

Rated 5 out of 5 stars
Invited

I enjoy this app helps with my workout

I enjoy this app helps with my workout

October 14, 2025
BetterMe logo

Reply from BetterMe

Hi Selenia! 
We're so glad to hear that you're having a positive experience with BetterMe! 
Thank you for your support and for taking the time to leave a review.
Kind regards, team BetterMe

Rated 4 out of 5 stars
Invited

Thanks

Good variety

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello Kyle!
Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer.
Have a great day, Team BetterMe

Rated 5 out of 5 stars
Invited

Simplicity

Simplicity

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello there! 
Thank you for your feedback.
Feel free to share more details at trust@betterme.world. Our team wishes you an amazing health routine! 
Kind regards, team BetterMe

Rated 4 out of 5 stars

Really enjoying the app so far

Really enjoying the app so far, great range of movements that have improved my strength and conditioning over 28 days. I also find it less pushy than some apps which I appreciate. Looking forward to seeing how it progresses. I have only given 4 stars as I don't think the calorie tracking integration is that good.

October 14, 2025
Unprompted review
BetterMe logo

Reply from BetterMe

Hello Matt.
Thank you so much for your thoughtful review! 
We’re thrilled to hear that you’re enjoying the app and seeing improvements in your strength and conditioning. We appreciate your feedback on the Calorie tracking integration, as we’re constantly looking for ways to enhance that feature. We’re excited to have you on this journey with us and can’t wait to see how you progress further!
Kind regards, team BetterMe

Rated 5 out of 5 stars
Invited

Tracking

The tracking is very helpful.

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello Susan!
Thanks for the review, and thank you for choosing BetterMe! We're glad that you like the features of our app.
All the best, Team BetterMe

Rated 5 out of 5 stars
Invited

Friendly app

Friendly app. Quality content

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello! That's great to know. Positive feedback from our users is always a great motivation for our team (: Kind Regards, Team BetterMe

Rated 4 out of 5 stars
Invited

The coach was very helpful

The coach was very helpful. Was hard to track but that's on me.

October 14, 2025
BetterMe logo

Reply from BetterMe

Hi! We are really glad that you like the app. Thank you for the nice review. Kind Regards, Team BetterMe

Rated 4 out of 5 stars
Invited
BetterMe logo

Reply from BetterMe

Hello Susana! 
Thank you for your feedback.
Feel free to keep us updated on how your journey is going. We are here to support you along the way. If you need any help with getting used to the app and its built-in tools, our team is always available at trust@betterme.world and happy to share some tips. 
Kind regards, team BetterMe

Rated 4 out of 5 stars
Invited

It gives me a plan every day

It gives me a plan every day. With some variety.

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello. We are pleased that you enjoyed the app. Have a wonderful day! Kind Regards, Team BetterMe

Rated 5 out of 5 stars
Invited

Easy to follow

I like the workout descriptions & workout length.

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello! That's great to know. Positive feedback from our users is always a great motivation for our team (: Kind Regards, Team BetterMe

Rated 2 out of 5 stars

Difficult to cancel but customer care was helpful

After experiencing difficulties cancelling my subscription, the customer service ended up taking the matter in hand to resolve the matter and offer a compensation showing their goodwill.

October 13, 2025
Unprompted review
BetterMe logo

Reply from BetterMe

Hello!
Thank you for contacting us.
The subscription cancellation procedure usually takes only two steps with an optional feedback questionnaire. We never hide any buttons and offer a fully guided process to every user.

Update:
It is our pleasure to assist you, and we are genuinely eager to address any concerns you may have.
Please let us know if there is anything else we can assist you with.

Kind regards, Team BetterMe

Rated 4 out of 5 stars
Invited

Great one....

October 14, 2025
BetterMe logo

Reply from BetterMe

Hello Wilma!
Thank you for your feedback, we are glad you like the app!
Kind Regards, Team BetterMe

Rated 4 out of 5 stars

This app really helps me

This app really helps me! I look better after training with the app. The functionality is cool

July 16, 2025
Unprompted review
BetterMe logo

Reply from BetterMe

Hello Victoria! 
We appreciate your feedback and are really glad to see that BetterMe has been helpful to you. We hope that working out with BetterMe will be as effective in the future. 
Kind regards, team BetterMe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look