The Bear Garden Reviews 3,871

Thank you so much for my lovely bears they were well packed and arrived safe and sound, and are now happily being very well loved and are having a teddy bears picnic with all there new bear friends

You always send an order quickly and efficiently plus I’m nearly 80 and love bears and have bought a few amazing jellycat ones from you they are the envy of my grandchildren who will get them all one... See more

The bashful Teal Bunny arrived quickly. Great quality, loved the card/message inside the box and I know my Granddaughter will be excited to receive on her birthday. I would definitely order from The B... See more

Ordering online nice and easy, this is a reliable retailer who gives great service. Orders arrive well packaged with good tracking information. Have made several purchases and found the service con... See more

Reliable, helpful and quick - couldn't be better! Always a joy to make an order! Many thanks and looking forward to my next order at your fabulous Bear Shop!

I have purchased from the Bear Garden a good few times over several years. It is a great shop if you can get to it, otherwise their online service is convenient and works very well, your order arriv... See more

The little Charlie Bear I ordered is gorgeous, arrived neatly packed in a dear little box, made up to look like a little bed, amazing!! Postage of £6.75 for 48 hour delivery not so good. Took 5 days t... See more

I got the impression that people who work at Bear Garden(specifically Kate) must love what they do, products are top notch, service is expedited and professional, and they take a personal interest i... See more

We could not be happier with our new Jellycat addition. The order was dispatched straightaway and she was on her way to Australia the next day. She arrived safely not long after. The ordering pro... See more

Wonderful bears,exactly as described and customer service is second to none. Andrew’s replies by e mail are prompt ,informative and also humourous!He called by phone when I queried a postal delay.Unu... See more

Fantastic Baloo the Bear for my little boy’s first birthday! He absolutely loves his new little friend! Andrew at Bear Garden was so helpful when I emailed with a few questions. Great product and love... See more

I ordered to Spain and the whole experience was a joy - incredibly fast shipping and carefully packaged items. I can tell that my order was prepared with such care (it even had a small handwritten not... See more

Delighted with my Teddy Hermann bear, Ottilie, purchased from The Bear Garden, a gift for our first granddaughter, who has been named...Ottilie! A beautiful, delicate bear who I'm sure will be treasu... See more

Very good experience. Andrew made an effort to email me to confirm on the delivery address. In addition, the delivery is very fast despite I stay in Asia where is very far from UK. Arrived with right... See more

First time purchase and very impressed with the service.Ordered online and delivered next day.Beautifully packaged by Petrina. With a hand written note. I am sure Lio will become my granddaughters s... See more

Amazing service as usual. Very fast shipping and my package always comes with a lovely note from the Bear Garden team ☺️

I've had several bears from the Bear Garden, all beautiful. Communication is great and the bears have all arrived carefully (and lovingly) packaged. I love the handwritten note from Bear Garden tha... See more

I regularly purchase from The Bear Garden online & by phone (as I’m not near to their shop unfortunately!) & they are my main go-to store for all things Bear! Excellent service & Andrew, Kate & the... See more

Excellent service. I ordered two Jellycat gifts and they arrived quickly and in great condition. The only suggested improvement is to potentially reinforce the packaging slightly. The box was damag... See more

I must have bought 7 or 8 of Luca Stieff bears from the Bear Garden. Purchasing always straightforward and prompt delivery. The bear comes very well packaged. What sets them apart is a line on the de... See more

Found this store online when looking for a jellycat Snowman that was in short supply, tried on a whim as desperately need to get said snowman. I was really impressed with the professional look of t... See more

Just received Classic Teddy Bear, absolutely what I was looking for. A present for my first grandchild. I had a trip to London to that famous toy store, where I had bought similar for my own children.... See more

It’s always a pleasure buying from the Bear Garden as my purchases always arrive beautifully packed with a pleasant cover note. This time I bought a snoopy key ring, which was much better than I thoug... See more

I had a really great service from the Bear Garden, I ordered a Teddy Hermann bear and it was dispatched straight away, arriving in record time. It was very well packaged and was in perfect condition.... See more

Excellent service as always, My animals arrived quickly and well packed, This is my favourite place to shop for bears & animals. Massive thanks to all at The Bear Garden for being so helpful and fri... See more

I am extremely happy with the service that I've received The tortoise shell cat has loads of character and was the perfect present for my son. I would highly recommend the Bear Garden and will b... See more

Thrilled with a Jellycat we purchased for our daughter, also we were impressed with the customer service we received. The choice of Jellycat’s was great and the website was easy to use with a great r... See more

It’s always a pleasant online shopping experience at The Bear Garden! My bears get shipped out so quickly ☺️ I love the handwritten notes on my receipt, thank you Kate for writing to me ✨

The only place where I found exactly the same bear my daughter had lost. It arrived before expected and helped me to prepare her an unforgetable surprise. Thanks a lot to The Bear Garden team!!

Easy to use website and place order. Service from the Bear Garden is always such a high standard. Items are very well packed for sending and there is always a little personal note inside. I wouldn’t b... See more

Always excellent service from The Bear Garden. Friendly, polite and fast. The bears are always beautifully packed, with a note saying who packed them. I am always delighted with my transactions with t... See more

Another lovely experience buying from The Bear Garden! Ordering was straight forward, and no issues. Another Steiff bear added to the family and was packaged with care, a lovely little card inside a... See more

Really impressed with this company; would purchase again without hesitation. Promptly responded and rectified an error I made without issue.

Fast delivery, great communication. Ordered two items, before they likely went out if stock. They refunded part of the postage as bith items would fit in the same box. Great service

The website was easy to navigate, shipping was fast, and the packaging was fantastic! Like opening a present - even though it was something I bought for myself! They have a great selection and I f... See more

The Bear Garden again delivers as expected their usual exceptional and generous service to an international collector of teddies. They provide confidence that the item sent will measure up to expec... See more

This was another exceptional purchase from the Bear Garden. Kate packaged my bear with loving care. I absolutely love this Kosen sloth bear. It is wonderful!!

amazing people and service they understand that you have to be totally happy they keep you informed when posted and the item is posted with amazing care

This website is always fun to visit as it has such a rich, wide range of products. Even if I don't buy any, I'm always happy after a trip to the Bear Garden.

Bought it for a present and am very pleased with my purchase , beautifully wrapped and presented , I am extremely pleased thank you

As Always Great service and quick shipping! Now Tarrif effecting ship to USA and very sad about yet once this settle down I will purchase from store! Thank you!!

I have collected Anna Dazumal bears for a little while now and when I found Christopher I had to have him !! Ordering was easy and shipping was great !! Will watch for more bears in the future. Thank... See more

Received on time and as advertised. The teddy was very soft. There was a handwritten note which gave a personal touch.

Have just bought my third tiger in 4 years from The Bear Garden. Loved by grandchildren. Nicely wrapped and arrive quickly. Great service. Thank you

I absolutely love The Bear Garden. This shop is fabulous! Great customer service and lots of gorgeous teddy bears to choose from.

Very fast delivery, lovely items, nicely packaged.

Fast and efficient service. Lovely bear!

I'm from Japan. I bought this as a gift for my girlfriend, who is a Teddy bear lover. She said, "Thank you for the cute little bear."

We have ordered four things now from the Bear Garden. We have also availed ourselves of their bear hospital services for four bears. They are a brilliant shop and truly understand the joys of fluffy... See more

My goods arrived ..... eventually! Please don't believe the dispatch notification. My goods, when they arrived, had been sent on a 48hr tracked service. The dispatch notification came 7 days prior! W... See more