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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the clear and helpful instructions provided throughout their learning journey. Many consumers have expressed their gratitude for the service received, highlighting the flexibility and adaptability of the learning experience, which caters well to busy work and personal lives. People also value the open forum for asking questions and engaging with peers. However, opinions are divided on the app, with consumers showing disagreement on its functionalities. While the staff receives mixed feedback, the positive sentiment towards the service is consistent. Some reviewers have reported negative experiences when trying to contact the company.

Based on these reviews

Rated 4 out of 5 stars

Avado's content and method of delivery are great however, in order to appeal to all learners a more auditory element would be helpful. Also, the app does not work well on a mobile phone which makes it... See more

Rated 4 out of 5 stars

Update Wednesday 8th of October. I have been contacted by Marc Smith from Avado Student Support, his kindness and understanding allowed me to come back to the course. I am very excited to restart... See more

Company replied

Rated 4 out of 5 stars

CIPD as a certication is expensive and I do not only refer to Avado but all the other learning providers too. The learning experience with AVADO is quite nice. The learning model is self-study - so on... See more

Rated 4 out of 5 stars

Had the opportunity to learn from two tutors, Mark and Britt, both of whom have been incredibly supportive. They provided clear guidance on how to approach each AC, responded promptly to any doubts or... See more

Rated 5 out of 5 stars

I dealt with an agent initially who wasn't able to resolve my issue and just closed my case. I then called up and spoke to a man called Mark who was from a different team but very helpful. I then cont... See more

Rated 5 out of 5 stars

Brit Webster is amazing ! She has made me relax and enjoy the course. With her understanding that it is difficult for some who have been out of learning for sometime to her guidance and keeping me on... See more

Rated 5 out of 5 stars

Caron was really helpful in extending my submission deadline after I paid the required fee. thank you very much and it was a smooth process.

Rated 5 out of 5 stars

Britt Webster at Avado has been an outstanding tutor. Her sessions were consistently clear and informative and she always followed up with a wealth of resources for further study. Outside of sessions,... See more

Rated 5 out of 5 stars

Britt Webster is the most organised and structured tutor I’ve had on the CIPD Level 5 course with Avado. Her tutorials are clear, focused, and run exactly as a good lesson should, with helpful rec... See more

Rated 5 out of 5 stars

Your insights are like a shot of espresso for my confidence - that's what I also popped into our session chats earlier :)). I'm all pumped up during our sessions, but then I go full-on wild ride a... See more

Rated 5 out of 5 stars

I recently completed my CIPD L5 with Avado and had a great experience. Mark Beacham was an excellent tutor and supported me with any queries I had throughout the course. The course was difficult but t... See more

Rated 5 out of 5 stars

I really enjoyed my CIPD level 5 course. I enrolled on the course to support a career change after having two children and I felt anxious about studying again. My tutor was Mark and I found his tutor... See more

Rated 5 out of 5 stars

Federica was brilliant. Always making me feel at ease and answering all my questions. I was very nervous about starting a new chapter in my life at 44 but Federica you made it easy and I now feel con... See more

Rated 5 out of 5 stars

Mark and Britt have been amazing!!! So receptive, great at explaining things in simple terms and providing help whenever needed. They are good at putting your mind at ease when you haven't studied i... See more

Rated 5 out of 5 stars

Delighted to announce I have just passed my final assignment! Really couldn't have done it without the amazing tutor support of Britt Webster, She really goes above and beyond to help you even when m... See more

Rated 5 out of 5 stars

Absolutely great provider. Always on hand to answer tickets even when I am stressed lol, they calm me down. Tutor sessions are very clear and concise and help me understand each AC Clearer. Huge th... See more

Rated 5 out of 5 stars

I have been completing my CIPD Level 5 through Avado and have had several tutors since joining. I have struggled juggling assignments alongside working full-time, but my current tutor, Mark Beacham, h... See more

Rated 5 out of 5 stars

Simply my Tutor - Mark Beacham!!!! Due to work commitments I was unable to follow the live classes and, at one point I was so behind! I emailed Mark and he sent me links to the recordings of... See more

Rated 5 out of 5 stars

My tutor Britt Webster is just the best. Her sessions are so structured and organised. I was so overwhelmed when I first signed up to my CIPD level 5 but by the end of my first tutor session - I kne... See more

Rated 5 out of 5 stars

Had a really good experience thanks to my tutor, Mark Beacham. Mark is very clear in his teaching, always really helpful and prompt in answering queries. Plus he makes assessments very relateable. Jus... See more

Rated 5 out of 5 stars

Mark is an excellent tutor. He is so helpful whenever there are any queries and explains everything so well. He is also very engaging and his lessons are never boring!! I always come out of a tutor se... See more

Rated 5 out of 5 stars

Cassandra has been amazingly helpful I cannot fault her in anyway. She has also been so caring and helpful. She is a employee you should definitely want to keep and others should follow in her footste... See more

Rated 5 out of 5 stars

I had a great experience with Avado. The learning was flexible and easily adapted to my busy work and personal life. The feedback on each criteria was clear and concise, which helped me pass my units.... See more

Rated 5 out of 5 stars

My whole process from Avado has been great so far. The hub is easy to follow, the tutors are supportive and informative and you have all the information you require along with advice and support with... See more

Rated 5 out of 5 stars

Federica Grisanti - Tutor I had Federica as my Tutor for 3CO04 Cohort and she was so good. Her knowledge, how she breaks down the elements of learning so we all understood her was incredible. I stu... See more

Rated 5 out of 5 stars

I enrolled on the L5 People Management course and have had to transfer my course to a later cohort due to personal and health matters. I spoke to Caron who is part of the Student Support Team and she... See more

Rated 5 out of 5 stars

Dear Caron from Student Support, Thank you so so much for going above and beyond to help me when I was stressing about my login issues, you’ve truly helped me through the most difficult time. K... See more

Rated 5 out of 5 stars

Avado have really provided all tools for us as learners to pass the CIPD course. I was so impressed by the quality of study materials on the learners platform, lengthy further reading recommendations... See more

Rated 5 out of 5 stars

I enrolled for level 3 Foundation Certificate in People's Practice (professional course, not lite self-guided) and I have to admit I'm very impressed with the quality of tutor support sessions and lea... See more

Rated 5 out of 5 stars

I had a fantastic experience studying my CIPD qualification with Avado. The platform was easy to use, the resources were really helpful, and I always felt supported throughout my learning. A sp... See more

Rated 5 out of 5 stars

I recently completed my course with Avado and I found the course very hard, but I had Britt as my tutor and she was fantastic. She's so engaging and easy to learn from, but also a really kind and war... See more

Rated 5 out of 5 stars

Caron is such a supportive person! She always follows through on mails and responds with adequate communication and guidance on a way forward.

Rated 5 out of 5 stars

I enrolled today to study my CIPD Level 5 Diploma in HR Management, and after a long time analyzing learning providers (even with a comparison in Excel🤓), I decided to study with Avado. Cheryl Ba... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast enrolement, friendly and knowledgeable enrolement personel. My account was created in minutes. I could access content from day one, and navigate the learning platform. A major downside is that y... See more

Rated 5 out of 5 stars

My tutor, Britt Webster, has made the learning experience very positive. She shares plenty of resources to help us with the assessment and gives clear guidance. She is generous with her words of encou... See more

Rated 5 out of 5 stars

I am currently studying for my CIPD Level 5 and honestly couldn’t have asked for a better tutor. Mark has been incredibly supportive, responsive, and committed to helping me succeed from the start... See more

Rated 5 out of 5 stars

I have just registered with Avado and haven’t started my course yet, but I wanted to share my positive experience so far. I would like to thank Ali Moore for providing prompt and efficient support whe... See more

Rated 5 out of 5 stars

My experience at Avado has been very positive. My tutor, Michael Ranft has been providing quality customer service, responding to my enquiries or questions in a timely manner. He has assisted me and t... See more

Rated 5 out of 5 stars

Britt Webster has been great as a tutor so far on the Avado CIPD Level 5 Learning & Development course and I am writing to thank her. She has responded quickly when I had deadlines and has also given... See more

Rated 5 out of 5 stars

Avado' learning materials are easy to navigate and each module is broken down into weekly segments that help with time management. When studying part time this is hugely beneficial. Britt was my... See more

Rated 5 out of 5 stars

I really enjoyed the CPD module, and Britt’s sessions stood out as something genuinely different. Her teaching style felt more like being guided through the learning emotionally, rather than just bein... See more

Rated 5 out of 5 stars

This has been such a good experience learning with Avado. Mark Beacham was especially helpful whenever I had doubts or needed extra help, even though he was not my direct Tutor. I would definitely rec... See more

Rated 5 out of 5 stars

Studying my CIPD Level 5 in People Practice with Avado, has been a great experience. I was initially skeptical about which provider to use, but I'm glad I chose Avado! My tutor Mark Beacham has been... See more

Rated 5 out of 5 stars

Elbin was great. Sorted out my account in 5minutes and explained the situation thoroughly. Great service.

Rated 5 out of 5 stars

I have been studying for a CIPD L5 In Organisational Learning & Development with Avado and the whole experience has been great! Britt was a wonderful and supportive tutor, and the knowledge and l... See more

Rated 5 out of 5 stars

Having Britt as my tutor during my Level 5 CIPD was a blessing - this course is HARD! The sessions where Britt went through the assignments were worth their weight in gold, as were the weekly emails... See more

Rated 5 out of 5 stars

I started this course feeling quite overwhelmed, but the support and guidance from Britt and the team at Avado have made a huge difference. Self-directed learning can be challenging, but the tutor inp... See more

Rated 5 out of 5 stars

So far the support provided by Michael has been amazing. His prompt, straightforward and empathetic manner of addressing each query is comendable! I’ve personally reached out multiple times for a call... See more

Rated 5 out of 5 stars

I’m incredibly grateful for the support Mark Beacham has provided throughout my one-year journey completing CIPD Level 5. His consistent willingness to help, no matter the challenge, made a real diffe... See more

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Company details

  1. Educational Institution
  2. Adult Education School
  3. Distance Learning Center

Written by the company

Avado is a leading provider of CIPD qualifications in the UK and Middle East. For over a decade, we have partnered with the Chartered Institute of Personnel and Development (CIPD) to empower HR and L&D professionals to excel in their careers. With a proven track record, Avado has guided over 50,000 learners towards their professional goals, equipping them with the knowledge and skills to develop and grow.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 65% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

I registered for Lv 7 CIPD with Avado…

I registered for Lv 7 CIPD with Avado and i needed to take some time on as i was unable to meet the study time requirement so i reached out to the student success team and Carron resolved my inquiry and helped with deferring my qualification for up to 6months. It was such a painless process

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I was recommended Avado by a friend who had changed career into HR (like me) and I am so happy I took her advice because I found the course to be well delivered and the support from Mark, my tutor, was excellent. Thank you so much for helping me achieve my qualification!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Supportive Team

I enrolled on the L5 People Management course and have had to transfer my course to a later cohort due to personal and health matters. I spoke to Caron who is part of the Student Support Team and she was brilliant in not only transferring me to another cohort but also made the process a smooth one. Thank you for all your help

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed my Level 5 CIPD…

I recently completed my Level 5 CIPD course with Avado, and I can confidently say it was a fantastic experience. My tutors were exceptional—Brit and Mark consistently made complex topics easy to grasp by putting everything into context and making it relatable. Their explanations were clear and incredibly helpful, especially at times when I felt completely lost.

Britt and Marks deep HR experience was evident in every session, and the real-life examples they shared brought the material to life and added real value to the learning experience. There were no delays in marking, and communication with both her and Avado was prompt and smooth throughout.

I've seen many others on Facebook discussing poor communication, late marking, or unsupportive tutors with other providers—but I experienced none of this with Avado. In fact, if I decide to pursue my Level 7 qualification, there's no question I'd go with them again. Save yourself the stress and choose Avado—you won’t regret it.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with the CIPD Level 5…

My experience with the CIPD Level 5 course was exceptionally positive, especially as I was re-entering education after a break to raise my children and felt unsure about returning to academic study. The guidance provided by my tutor, Britt Webster, and the sessions conducted by Mark Beacham were incredibly helpful. Britt's patience and use of clarifying examples greatly improved my grasp of the course expectations. Mark's skill in breaking down complicated tasks into simpler, more achievable stages, along with his relevant, practical examples, was especially beneficial.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Gratitude for an Outstanding Tutor

I’m incredibly grateful for the support Mark Beacham has provided throughout my one-year journey completing CIPD Level 5. His consistent willingness to help, no matter the challenge, made a real difference. Mark’s straightforward approach, deep knowledge, and genuine dedication have made him an exceptional tutor. Wishing him all the very best in his career with Avado, he truly deserves every success.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and Prompt Support from Ali and Jonathan

I have just registered with Avado and haven’t started my course yet, but I wanted to share my positive experience so far. I would like to thank Ali Moore for providing prompt and efficient support when I had a logging issue. A special thank you to Jonathan Banks for answering all my questions clearly and patiently before I enrolled. His detailed responses made the decision to join Avado much easier and gave me confidence in my choice. Thank you both for making the beginning of my learning journey smooth and reassuring!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Avado and Federica Grisanti have been…

Avado and Federica Grisanti have been brilliant. I am so happy with the support and quality of teaching from Federica. Communication with support team works well if you follow instructions for the ticket system. I've loved the freedom to study independently. I have a physical disability that impacts my motor function. The course flexibility has been brilliant for that. Federica is committed, patient and passionate about her work. She has made a massive difference to my experience. I would recommend Avado, especially to people who like supported learning and independent study

June 23, 2025
Unprompted review
Rated 4 out of 5 stars

User friendly way to complete CIPD around commitments

Avado's content and method of delivery are great however, in order to appeal to all learners a more auditory element would be helpful. Also, the app does not work well on a mobile phone which makes it hard to study when commuting etc. Mark, our tutor, is fantastic as is Britt, who lead a couple of units. Both bring real world experience to the course and are able to break down content into digestible blocks.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Level 3 CIPD trainer Federica was amazing!

Just submitted my assignment for CIPD Level 3 with tutor Federica Grisanti. What an amazing facilitator she is. I have never come across such a passionate,engaged and honest individual that takes truly at heart her job and her learners’s experience. Well done Federica and well done Avado for this great course! It was a great experience!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

This has been such a good experience learning with Avado. Mark Beacham was especially helpful whenever I had doubts or needed extra help, even though he was not my direct Tutor. I would definitely recommend Avado to my colleagues.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Feeling positive!

I’d like to extend my sincere appreciation for the exceptional quality of the course. The combination of live sessions, online materials, and recorded content created a flexible and engaging learning experience that worked seamlessly with my schedule.

The live classes were interactive and well-paced, offering valuable opportunities for real-time discussion and clarification. The online modules were clearly structured and easy to follow, and the recorded sessions were a perfect solution for learning on the move - allowing me to revisit complex topics at my own pace.

Mark's thoughtful delivery and multi-format approach truly enhanced my understanding and kept me motivated throughout. Thank you for delivering such a well-rounded and accessible learning experience.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Mark Beacham - Best Tutor!

I am currently studying for my CIPD Level 5 and honestly couldn’t have asked for a better tutor. Mark has been incredibly supportive, responsive, and committed to helping me succeed from the start.

He has always provided clear, constructive feedback and is quick to answer questions—no matter how big or small! Topics are explained clearly, which has helped me gain more confidence in my assignments.

I can’t recommend Mark enough!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great tutor support

I really enjoyed my CIPD level 5 course. I enrolled on the course to support a career change after having two children and I felt anxious about studying again. My tutor was Mark and I found his tutor support sessions incredibly helpful. He has a way of breaking down assignments that can look daunting into simplified steps and offers great personal examples. Any direct questions I had for him were answered quickly.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you, Mark!

Mark is my current tutor for the CIPD Level 5 course, and I really appreciate his openness, patience, and the use of real-life examples that make learning more practical and engaging. His support makes a real difference in my experience.

June 9, 2025
Unprompted review

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