ANYCUBIC Reviews 1,838

This is my 3rd Anycubic of 5, 3d Printers that I have owned. Anycubic have all be by far the most reliable. It has lots of moving parts along with the high heat, so breakdowns are prone to happen..... See more

Bought a new Kobra S3 Max in March. Intermittent problems and things got worked out anytime I've engaged with support. You just need to stick with the troubleshooting process: provide imagery and/o... See more

A failed print ruined the extruder on my Kobra S1. I put in a support ticket with ANYCUBIC and within hours, I already had a response. Mark was great, he made sure I got the replacement parts I nee... See more

I've had some real problems with my Anycubic Kobra S1 Combo - I mean, hours spent trying to fix it. But I've had to get onto service twice, and Mark is just super-responsive. The first break they sent... See more

Wow!! The Anycubic customer service was brilliant - They were so quick and helpful. They took the initiative to immediately sent out a replacement part free of charge. I wasn’t sure whether I’d go wi... See more

After a year the x axis belt broke on my Kobra 3 Combo. The hot end also needed replaced. As usual when I contacted customer support there was a reply very quickly with advice and help to order the... See more

The drive wheel axel for the filament feed of my ACE broke. CS requested a video showing the problem and they quickly sent out a replacement part. I did have to search, myself, to find the videos on h... See more

Got a new Anycubic Kobra S1 Combo during their 10th anniversary. The ace pro is nice with the heater but it does purge a lot of filament, but its a trade off, I'll make a mold to melt down the purge... See more

Having a 3D printer purchased on the web creates doubts about the assistance that will be provided on the product and the overcoming of the difficulties that arise during its use. I must say that with... See more

8 months ago we bought it first Anycubic Printer. We now have 8, and their full range of current fdm printers. Most have been great and work fantastically. Had an odd issue with 1 of them. Anycubic s... See more

I was having issues with my printer not working, and the customer service people have gone out of their way to help me get my printer back up and running. They replaced the parts needed promptly. They... See more

We purchased the Anycubic Kobra 3 with ACE Pro and used it nonstop. We have printed so many prints and finally we had issues with the ACE Pro. The endless grinding and flashing lights. The Tech fro... See more

I had trouble with my Extruder on the Kobra S1 Combo as I could not find them on the website I reached out to Tech Support to see if they could help me Mark contacted me and agreed there was a problem... See more

Had software issue with my new Kobra 3 Max. Emailed support and received a reply next day. Good information and they followed up promptly, got minor issue fixed. My 3rd printer with them (still have... See more

The response was fast and accurate with links to the wiki page of what to check . I had problem with clogging mid print it turned out that there was some plastic in the tension screw and i removed it... See more

Anycubic's support team has helped me a lot with errors and faulty parts. Everything has been fast and friendly and Gavin has worked hard to make sure I understood everything Thanks to them Im makin... See more

I had an amazing experience with ANYCUBIC. I received my product on time with both boxes in solid condition. My client opened up their printer and to there surprise the LED Screen was cracked. I conta... See more

Suarez was very helpful. He gave me the steps to check my printer. Once I followed them and worked out what the issue was he gave me a resolution and organised a replacement part. Excellent cust... See more

I reached out to AnyCubic customer service because I thought I received a bad batch of filament. The technical support were incredibly quick with their response and were able to send me gcode test fil... See more

They were very patient and responsive to fix my printer. Even though the first attempt did not fix the problem, they worked the problem through the fourth attempt, even sending a second main board bec... See more

Mark has been very helpful in identifying the issues that I am having with one of my Kobra S1 Combo printers. I have been and continue to be very impressed with my Kobra S1 combo printers. Anycubic h... See more

They have been great helping me deal with a couple issues. I will not use anything but Anycubic from now one. I just purchased 3 kobra 3 max combos and a s1 and I love them all.

Had a few major issues, support was very quick to assist. After sales customer support is one of the best I've ever dealt with.

I love this printer. I have had this printer for about 6 months now and i have l loved every minute of it. it prints great. I have used it do much that my hot end stopped heating and i needed a new o... See more

Had a small issue with my printer and customer service knew right away what the issue was and sent the part out the same day. Gave me a link to install the new part and was very simple. Printer was ba... See more

The quick and clear response was very good. I could manage that they send me a defective part so I can continue printing soon. 1 star less as the captcha to enter shipping address is a big pain to... See more

I had an issue with my printer after a couple of months. I reached out to support and within a day I had a response. In short time they had connected me with an engineer; who walked me through what I... See more

Great and fast communications to my problem. Parts were sent and received right away. Thank you Suarez at the Support department for all the help!

Had an issue with my ACE Pro. When I emailed support to inquire which parts I should order, they surprised me by stating that they were shipping the needed parts at no cost to me. Above and beyond! (... See more

Anycubic has always been more than willing to help with any issues i have with my printer, from helpful videos for troubleshooting, to part replacement.

They sent me a replacement the malfunctioning print head module. The response was very quick and kind and I am very satisfied.

Gavin was very helpful and responsive to my questions and helped me correct the problem quickly.

Customer Service is Great! Quick to respond and knowledgeable so they were able to help and fix my issue!

Despite prelminary hickups, support was motivated to bring the case to successful end, and solved the issue.

I had an issue with my ace pro, after sending several video with any cubic engineer Gavin to identify the issue he quickly sent me the replacement part to replace the broken o e , it took a while as... See more

Anycubic support team are fast at answering and helping getting issues resolved. Thanks again!

I recently had an issue where part of my print head cover broke which resulted in me putting in a support ticket. Customer support responded in less than 24 hours offering to replace the part! I now h... See more

I had an issue with a very noisy fan in the power supply of my Anycubic Kobra 3 v2 Combo. The support team responded quickly, were very helpful, and confirmed the problem right away. They arranged a... See more

Anycubic has a fantastic product line and unmatched customer support. I’ve bought five 3d printers from them over the years, and received amazing support even after a product has reached end of life... See more

I've asked for support twice and have gotten amazing service.

I was having issue with my ace pro not drying, support team helped me out with everything and provided the replacement motherboard as well. Really happy with the experience !!

Had a issue with ace pro and needed a new part and within 24 hours I got response and have a new part on its way.

Mark Anycubic Support Team are very nice to be supported.there were some issues from time to time however all of their solution is very good enough.

I ripped my 4-pin data cable and couldn't find one anywhere on the internet, so I reached out to AnyCubic (AC). AC reached out within 24 hours to address my issue. Within the next 24 hours, Mark from... See more

Gavin was very responsive and continued to follow up with me.

I had a problem with a part of my Anycubic Kobra S1 and was offered immediate assistance and a replacement part was sent to me. This is what you would expect from good customer support. I am really ve... See more

The hot end has broken off in the heat dissipation block. When I tried to replace hot end it would not come out after releasing the clip holding it. I contacted anycubic support and straight away they... See more

I have a Kobra 3 Max Combo. It's a great printer. I'm very happy. The technical support is also excellent: they respond very quickly and are willing to help. The best product and the best technical su... See more