Optimus Tracker Reviews 2,824

The tracker service was great for tracking my elderly parent’s vehicle. While tracker location wasn’t as real-time as I’d like, every 30 to 45 second location updates was good enough for seeing their... See more

I had a minor issue with my tracker,( I wasn't seeing it on the Map, and GPS wasn't seeming to be able to connect ) so I contacted support. I was fully expecting to be waiting several hours to sev... See more

Reliable for years. Great product, great price. Excellent communication when needed, fast response time. I use it for classic car protection and is a great addition to car alarms, and other anti-th... See more

Their product has been flawless. Customer service is quick and efficient. I haven't had any problems, just questions about what things meant. I used another company for two years and had continuous... See more

We're very satisfied with the quality of the trackers and the software's impressive ease of setup and functionality. While the unit cost is a bit higher than some alternatives, the monthly cost is a... See more

Very intuitive product, wonderful support. Received a bill after about a year and I had lost the tracker. Called to cancel and they were even willing to refund me for the payment that had been made th... See more

I added this GPS tracker for my child’s safety as a domestic violence survivor. It was peace of mind for me to know where she was just in case I needed to find her. The unit was very easy to instal... See more

This was an awesome tool for tracking family members that were stranded or knowing where they were at at all times. One was a mother-in-law that started having dementia symptoms.. and the other was a... See more

Justin has been the greatest customer service representative I’ve spoken to ever ! This man is a treasure and need to be teaching the current generation of reps to have a wholesome and welcoming exper... See more

I've been using Optimus trackers for my fleet of rental golf carts for the last year. Everything has worked flawlessly from day one. The rechargeable units have great battery life as promised. The mag... See more

Always professional non nonsense company. Superior support. The real deal. No calls out of country for help. Their right here. The most cost- effective reliable systems I've used. Actually THE ONLY pr... See more

Customer service is great. But the battery life on the tracker is poor. I have it set for notifications that are not listed as high battery usage, yet I have to recharge it every 2-3 days. Which is q... See more

Super responsive customer service! Friendly and quick! Also, the product itself was perfect for my situation, which was following and knowing where my autistic daughter was. Knowing she was safe an... See more

Ordering went smoothly. I appreciated the extra help getting us setup as a nonprofit, tax exempt business. The only reason I didn't give a 5-star rating is because it can take up to 8 weeks to recei... See more

Excellent product!!! Comparable to $2000 used professionally, these perform 95% of the same functions! The app is super easy to navigate. For parents and companies , you can set speed alerts, motio... See more

The Optimus GPS Tracker is super sensitive and reports movements promptly I installed this unit to replace my factory installed device which has lots of issues and breakdowns and the support was ve... See more

Great product and even better customer service! I had my GPS unit for about a year before it “died”. Contacted customer service (Brian), answered a few questions and bam, a replacement unit was at my... See more

Customer service is GREAT. Very patient with a guy like me who is no way tech friendly. The first unit sent was defective, very confusing diagnosis. I was sent a replacement. It was not a new unit,... See more

As a business owner running 4 cars around town is really important to me to know where my teams are at any given time, they driving as I'm expecting And they are safe. I'm a customer of Optimus GPS... See more

Have been a happy customer for several years now. My unit works great on my motorcycle. I like the movement and geo fence alerts sent via text. I do sometimes look at an overall route and see speed... See more

The tracker worked perfectly to get me the data that I needed. When I used the support line I had no trouble reaching a real human being and the help provided was superb and respectful. I would defini... See more

Brian was professional and very thorough. I overpaid for a service that I did not know was not working, and he looked into that issue and refunded my money without any questions! The music playing in... See more

We've had the service for about 2 years now and anytime we have any issues they have been great to answer the phone and help us figure it out.

These guys are awesome especially the service team if I ever need anything extra they always come through in the clutch for me! I will always be with Optimis tracking as long as I'm a business owner t... See more

I’ve been using this company for years to tract my vehicles. I have trackers in ports and one that is battery operated. I was totally impressed how long the battery life is on that one. I expected a... See more

I have used Optimus tracker for years. At a time when it was life or death I could track my son and render life saving help to him when he most needed it. Being able to locate and then help with the m... See more

Easy to create an account, and was able to cancel when not in use. Even after canceling days after monthly payment was received they credited me. Overall great company defunetly use then when I st... See more

I've been using two of the GPS products for few years. I can't imagine owning a car or a motorcycle and not have one of this wonderful products!!!! I have two sons,one drives a motorcycle and one d... See more

Brian was amazing. Of all the people I have dealt with besides Fernando, he was truly helpful. Anytime I require assistance in the future, I will ask for Brian. This product works extremely well eve... See more

After two weeks I can’t leave enough of a glowing review. The trackers are stout and easy to set up. The app is simple. But more than anything, the staff is phenomenal. When you call you don’t get pla... See more

I use this tracker for the last few years on my granddaughter car, for peace of mind and it worked very well.Was easy to install and never had to worry about batteries and user friendly.

Complete knowledge of how the system works!! Great guy very professional and great customer service!!

Thank you for your quicky response and resolve my request completely as professional way ...Awesome service

Eric was very easy to speak with and helped me understand better my options and my account.

This is a replacement device that was just turned on. The last one didn't work for 9 months which is why they sent the replacement. The first one worked for 90 days so we'll see what happens.

The representative was very knowledgeable and extremely patient. He walked me through everything I needed to know, and he made everything easy.

I have had a great experience using Optimus Tracking GPS services. The GPS tracking is very accurate and consistently reliable. It gives me peace of mind whether I am monitoring vehicles or pe... See more

I called & actually talked with a live person & in the USA not a funny country Joe was great he walked us through everything & even though it was Labor Day I think Joe should get 5 star's Thanks... See more

Customer service was amazing. Took me 4 minutes to get everything taken completed.

Support always is quick and very knowledgeable. took care of everything so fast.

The tech was very patient with my lack of experience.

quickly fixing my problem

Great service

After having an expensive work trailer stolen I decided to equip the optimus tracker on my other trailers. Within a few months believe it or not I had another trailer stolen. The thief however, was un... See more

Eric added my second tracking device within 2 minutes, I almost made the mistake of setting up another account. Eric took care of us quickly and efficiently. Thank you!!!!

Very professional and help me through all the process without any issues and explained everything. I am very thankful.

Great customer service every time I call they don’t ever hesitate on giving me what I need great people

The representative who assisted me today was very professional very kind and knew what he was doing and had it done and just a maybe 2 minutes at most

This is an honest and genuine review. We recently moved from Houston to Portland and had placed a tracker in a U-Box during the move. Unfortunately, we forgot to remove the device, and it di... See more

Nicole is spot on She knows her work she knows the product she knows how to sell it she knows how to protect the company interests for example I told her that you know it was 5 months or so I had... See more