Anchorage Chambers Ltd Reviews 2,297

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the positive and helpful attitude of the staff. Consumers appreciate the value for money they receive and the excellent customer service provided. People express feeling supported and well-cared for throughout their interactions with the company. The company is commended for its professionalism, politeness, and caring approach. Reviewers feel that the staff works with them, not against them, and appreciate the empathy and understanding shown, particularly when dealing with difficult financial situations. While there are mixed opinions regarding payment processes, the overall sentiment towards the company remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

The company kept in touch with me on a regular basis via WhatsApp or phone if I was unable to reply. Rose finalised everything for me,gave a thorough overview of how the IVA worked once it had been ap... See more

Company replied

Rated 5 out of 5 stars

Anchorage Chambers change my life, I was in a deep end and could not see a way out, then I was introduced to the company. Staff is professional, attentive and reliable. I recommend their services and... See more

Company replied

Rated 5 out of 5 stars

Super supportive and understanding. As someone who struggles to remember things and is generally all over the place their gentle reminders are helpful and you don’t feel judged or chased. Their commun... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars as I cannot fault how Anchorage Chambers literally saved me, when I couldn't see how I could get myself out of debt. I felt like I was drowning. After lots of filling in forms, ev... See more

Company replied

Rated 5 out of 5 stars

I've been in my IVA for about 18 months now with Anchorage Chambers,, I can honestly say I've never had a problem,,, I pay my monthly payment every month on time and I get no hassles,, even my first... See more

Company replied

Rated 5 out of 5 stars

Anchorage Chambers, are very professional all the staff are polite and caring. I never feel judged or uncomfortable when speaking with a member of the team. I feel they are working with me instead of... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Anchorage Chambers highly enough as an insolvency service. They took over my IVA in late 2022 and have assisted me with a number of matters with my current IVA, and assisting me on... See more

Company replied

Rated 5 out of 5 stars

I had an enquiry relating to my Expenditure and Income. Hamza Ali called me today, and went through everything very thoroughly to provide me with the necessasy updates and quries to my questions. Very... See more

Company replied

Rated 5 out of 5 stars

They have always been very helpful in my case. Very polite when speaking to me. And very understanding when payments were tight. Would definitely recommend them to anyone struggling with debt. Thanks... See more

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Rated 5 out of 5 stars

The best IVA organisation. Whenever I have had to make contact with Anchorage Chambers, they have been incredibly professional and extremely helpful. Recently, I have dealt with a gentleman called Mur... See more

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Rated 5 out of 5 stars

Firstabel I should special thanks to Rose Rathonbon, she's very helpful and helping me with my IVA process I'm free from stress and Not worrying about my financial situation I recommend Anchorage cham... See more

Company replied

Rated 5 out of 5 stars

Very flexible, understanding and acted as a life line. They’ve helped me to be more educated and confident to learn financial management. Highly recommend. Last colleague spoken to was Fizza, many tha... See more

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Rated 5 out of 5 stars

Mohammed was very helpful in trying to resolve my issue getting finance for a car with an IVA. Thank you, and hopefully with his help it's resolved ASAP. This was further helped by Hamza who sent me a... See more

Company replied

Rated 5 out of 5 stars

A Very understanding and patient company in my experience. Which has been much appreciated during my difficult time at the moment, iam a full time carer to my oldest son and I get very little spar... See more

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Rated 5 out of 5 stars

Very good service. James on my initial call was very t easurring and patiently went through the process over a couple of days. Rimsha was excellent in explaining what action was being taken and reassu... See more

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Rated 5 out of 5 stars

I would like to recommend Anchorage Chambers to all .All the staff very friendly helpful and they will guide you through whatever your problems. Its the best firm my experience with their servic... See more

Company replied

Rated 5 out of 5 stars

Really pleased with how my review of change of circumstances went. Hamza and Muntazir have shown a great deal of empathy and flexibility to my changing needs which has enabled me to continue with medi... See more

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Rated 5 out of 5 stars

Whenever I’ve needed advice or guidance from A&C, they have been on hand - without fail and provided superb advice. Their professionalism has made my life 100% easier and more manageable. Thank yo... See more

Company replied

Rated 5 out of 5 stars

Chris my case handler was great. So polite and friendly put me at ease straight away. Very clear on what process will be happening and very informative. No pressure put on you whatsoever

Company replied

Rated 5 out of 5 stars

Hi I have only been with anchorage Chambers for a few months and Ahamad khan has always been very helpful and put my mind at rest if I had to do this all again I would pick Ahanad Khan to help me !! A... See more

Company replied

Rated 5 out of 5 stars

Anchorage Chambers Ltd Played a big role in my financial struggle. I had a sleepless nights where I was always stressed out about debts not knowing what to do. They are great company and also kin... See more

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Rated 5 out of 5 stars

Had Good experience with Hamza he was a very understanding person. Everything went very smoothly. Hamza should get good credit for being so understanding and helpful. Thank you

Company replied

Rated 5 out of 5 stars

They have helped me a lot on the road to managing debt stress free. As it was my first experience with an IVA there was a lot uncertain but everything was explained properly so it made things a lot ea... See more

Company replied

Rated 5 out of 5 stars

My conversation today with Ismail was very productive! I am confident that myself and Ismail have made great progress in me making steps to get ahead with my Iva. Thank you Ismail.

Company replied

Rated 5 out of 5 stars

Anchor and chambers stepped in when I was struggling the most. They worked with me to make sure I could get things back on track. Musadiq Umar helped towards the end of the process and was calm, ki... See more

Company replied

Rated 5 out of 5 stars

All staff I have had interactions with have been very friendly and helpful. They have been easy to contact and resolved any issues as soon as possible. The last call I had was from Hamza Ali and he w... See more

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Rated 5 out of 5 stars

Cannot fault this company. Bent over backwards to help me. I can finally breathe a sigh of relief. Instead of wondering were the next payment was coming from.

Company replied

Rated 5 out of 5 stars

This company is excellent in helping me for the past 4 yrs with my debt , giving me a piece of mind knowing that my debts are almost paid back next Yr...I thank you so much for all your help x

Company replied

Rated 5 out of 5 stars

Been in Iva for nearly 3 years and anchoragechambers have helped me all the way through especially Hanzi Ali who answers all your questions and keeps your mind at rest

Company replied

Rated 5 out of 5 stars

Zainab was incredibly helpful, explained everything in a very clear manner and above all friendly and put me totally at ease. High recommended

Company replied

Rated 5 out of 5 stars

Rimsha, was a great help in explaining the whole of the process, and it was very clearly laid out for me, and she made it very easy to go through. I would recommend Anchorage Chambers, as all the st... See more

Company replied

Rated 5 out of 5 stars

I spoke with one of their colleague Fizza. I was very impressed with the amount of time and effort she put in to make sure that I get all the relevant information and support I needed. They pick up th... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. From start to finish they were excellent. I feel happy all my financial worries are being managed by them.

Company replied

Rated 5 out of 5 stars

Mr.Daniyel he did very helpful work for me and he is very professional, and I am very dependent to him because of his honesty work. Thank you Daniel for your much help

Company replied

Rated 5 out of 5 stars

This company have been very helpful and understanding of my circumstances. I was in a lot of debt and they have been brilliant in helping me to sort it out and pay what is affordable for me each month... See more

Company replied

Rated 5 out of 5 stars

Hamza and his team have been excellent getting me into my IVA it has been a hassle free experience. I’d been bogged down with my dept for so long it’s been such a relief.

Company replied

Rated 5 out of 5 stars

Murtaz Hassan Brilliant, everything I needed he sorted out well explained and even took his time to call me back. Once again thank you for all your help. This company goes above and beyond.

Company replied

Rated 5 out of 5 stars

The team goes above and beyond to provide support and assistance. I would also like to commend Fatima and the rest of the staff for their professionalism, friendliness and willingness to help

Company replied

Rated 4 out of 5 stars

After an initial hick up with my original application which was closed in error due to someone leaving the company things moved along quickly and expidited to a satifactory outcome. Staff are attenti... See more

Company replied

Rated 5 out of 5 stars

This has helped myself and my husband get bsck on our feet. Fiza helped when we have a huge problem and manage to get it sorted in under 5 minutes. Would recommend.

Company replied

Rated 5 out of 5 stars

My experience has been made great by the young man who served me with dignity and respect, and it's Muhammad Abdulla.

Company replied

Rated 5 out of 5 stars

Thank you, Mr Daniyal, we had a very useful conversation and it's really helped me a lot and solve all my problems. Thank you again. Best regards. Adel Makhluf

Company replied

Rated 5 out of 5 stars

It was a fabulous process and I was always updated on procedures. It was a pleasure to work with such professional people. Thanks so much for everything! Sue

Company replied

Rated 5 out of 5 stars

Very friendly staff very helpful explain everything they don't make you feel like a fool. They make you feel better in yourself Rose was lovely.

Company replied

Rated 3 out of 5 stars

Was asked to leave a 5 star review by the advisor, while I was on call and verbally directed how to do so while on the phone being urged to just complete the review befor I hung up. Was then sent an... See more

Company replied

Rated 5 out of 5 stars

Moeed has made the whole experience so stress free. I feel in control again and I never thought I’d get this feeling back!

Company replied

Rated 5 out of 5 stars

Explained everything perfect,Very helpful and guided me through every option,Excellent service

Company replied

Rated 5 out of 5 stars

Hansa was the most decent and professional man I spoke to today and solved my issues with me and was very patient and understanding Anchorage Chambers are extremely lucky to have Hansa as a member of... See more

Company replied

Rated 5 out of 5 stars

Since I have got the IVA there has been no issues. I don’t often call them but when I did yesterday the first guy was not listening to me and refused to give me a letter I needed. He then put me throu... See more

Company replied

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Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Anchorage Chambers are a team of experienced insolvency professionals based in Salford Quays, Manchester, but our services cover the whole of England, Wales and N Ireland. Our team pride ourselves in our customer service and attention to detail, helping customers to gain control of their money problems using affordable and long-term solutions such as Individual Voluntary Agreement (IVA).


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Amazingly helpful and friendly staff 👌

Amazingly helpful and friendly staff 👌

October 16, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

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Rated 5 out of 5 stars

My advisor Natalie was very clear in…

My advisor Natalie was very clear in explaining what my options were and also patient with me when answering her questions. I haven't got a decision back yet but I feel confident that I made the right decision/choice on the way forward in my efforts to clear my debts.

October 15, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

The best company ever.

October 13, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

We're glad to know you found us to be the best. We prioritise our clients' satisfaction and if you require any assistance in future, feel free to contact us.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, took the time to explain all of the details and were very helpful and understanding.
All details explained and advice given.
Highly recommended

October 14, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a Five-star review. Your satisfaction is our goal, and we're here to assist you whenever you need us. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Rose was understanding,wonderful,calm…

Rose was understanding,wonderful,calm and a good communicator.
She always repeated her sentences when l asked her to.
Her English was also plain and simple.
Thanks a million times Rose.

October 13, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been understanding. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

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Rated 5 out of 5 stars

Chris was very understanding easy to…

Chris was very understanding easy to talk to and explained everything in lamens terms very professional

October 13, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been professional. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Polite, clear and absolutely professional

They have guided me through a stressful time and seemingly complicated process. I am eternally grateful for their polite, clear professionalism and patience.
I would absolutely recommend Anchorage Chambers. Thank you!

October 13, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been polite. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Amazing company

Amazing company. Kept in contact the whole way through. So glad I went with these. Was simple to set up to. No stress. Deffo recommend

October 6, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Anchorage Chambers change my life

Anchorage Chambers change my life, I was in a deep end and could not see a way out, then I was introduced to the company. Staff is professional, attentive and reliable. I recommend their services and wish them good health and prosperity.

October 10, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

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Rated 5 out of 5 stars

Explained everything perfect,Very…

Explained everything perfect,Very helpful and guided me through every option,Excellent service

October 10, 2025
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Firstabel I should special thanks to…

Firstabel I should special thanks to Rose Rathonbon, she's very helpful and helping me with my IVA process I'm free from stress and Not worrying about my financial situation I recommend Anchorage chambers to who unable to deal with financial problems. Very good costomer service, this company is good enough for me and for you

October 9, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for sharing your positive feedback. We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

The company kept in touch with me on a…

The company kept in touch with me on a regular basis via WhatsApp or phone if I was unable to reply. Rose finalised everything for me,gave a thorough overview of how the IVA worked once it had been approved and if I needed to ammend it in the future, I don't need to worry I can just ring them and discuss my options. I feel like I can finally breathe again,thank you.

October 8, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent Insolvency Company

I cannot recommend Anchorage Chambers highly enough as an insolvency service. They took over my IVA in late 2022 and have assisted me with a number of matters with my current IVA, and assisting me on an even more complex financial issue that occured through no fault of my own after purchasing a property in a development riddled with defects. They are professional, courteous and flexible and I owe them a debt of gratitude for the assistance they provided me in matters that at some stage looked insurmountable. If you have financial burdens, would look no further.

October 8, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

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Rated 5 out of 5 stars

Very friendly staff very helpful…

Very friendly staff very helpful explain everything they don't make you feel like a fool. They make you feel better in yourself Rose was lovely.

October 8, 2025
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Hansa was the most decent and…

Hansa was the most decent and professional man I spoke to today and solved my issues with me and was very patient and understanding Anchorage Chambers are extremely lucky to have Hansa as a member of their staff and hopefully appreciate his services to yourselves best wishes Paul Rofe

October 8, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Excellent advice/ help in negotiating…

Excellent advice/ help in negotiating my route to being debt free

October 7, 2025
Unprompted review
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Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 4 out of 5 stars

After an initial hick up with my…

After an initial hick up with my original application which was closed in error due to someone leaving the company things moved along quickly and expidited to a satifactory outcome. Staff are attentive professional and courteous.

October 2, 2025
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

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Rated 5 out of 5 stars

Great service

Phillip was very good, explained everything in depth and very thoroughly. Went through all my options that are available for me

October 1, 2025
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

We're glad to hear that our staff has been helpful. Your satisfaction is important to us, and we look forward to assisting you further in the future. Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Brilliant company that listens

Cannot fault this company. Bent over backwards to help me. I can finally breathe a sigh of relief. Instead of wondering were the next payment was coming from.

October 1, 2025
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

Rated 5 out of 5 stars

Courteous and Helpful

The lady i spoke to was very courteous and helpful. She explained everything very well

October 1, 2025
Unprompted review
Anchorage Chambers Ltd logo

Reply from Anchorage Chambers Ltd

Thank you for giving us a five-star review. Your positive feedback truly brightens our day. If you have any more questions or need further support, please feel free to reach out. We're here for you! Once again, thank you from Anchorage Chambers.

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