AllBatteries Reviews 2,095

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the competitive prices and often mention that the products are available at a better price compared to other retailers. People are generally satisfied with the ordering process, finding it simple and straightforward. A significant point of praise is the helpfulness of the customer service team, with consumers specifically mentioning their assistance with tracking numbers and other inquiries. However, some consumers report ambiguous experiences with delivery services and order processing. Several reviewers were surprised to discover that products are shipped from France, which sometimes leads to longer delivery times than expected. While many are happy with the speed of delivery, others have experienced delays. There is a strong consensus that the prices are reasonable and represent good value for money.

Based on these reviews

Rated 4 out of 5 stars

I thought I was dealing with a British company when I ordered a replacement battery for my TomTom Go 825. Only after placing the order was I informed it was coming from France and it took quite a bit... See more

Company replied

Rated 4 out of 5 stars

Odered a battery for an old mobile phone and told to expect delivery in 10+ working days, as coming from France, but turned up in 6 which was a pleasant surprise, although no tracking information. Ba... See more

Company replied

Rated 4 out of 5 stars

I had tried another company that was apalling, prior to AllBatteries. I chose AllBatteries because of the registered UK address and the information they provided about the company and the products... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. Very easy order process and was kept informed on the progress of my order and delivery through out and delivery was prompt. Would strongly recommend this compan... See more

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Rated 3 out of 5 stars

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configuratio... See more

Company replied

Rated 5 out of 5 stars

Items as described, excellent genuine Panasonic product. Did not realise that the batteries would come from France; not a problem, just a few days wait. As these are virtually unobtainable in the UK a... See more

Company replied

Rated 5 out of 5 stars

Wanted a battery for my old Senco duraspin screw gun for a backup well happy with battery but when I ordered it it says from Birmingham that’s why I order has only live about 20mile away so thought be... See more

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Rated 5 out of 5 stars

My rather old mobile phone stopped working and I thought it was the battery which had failed. After a prolonged internet search AllBatteries was the only place I could find stocking the correct model... See more

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Rated 5 out of 5 stars

The purchase of my 24v - 3amp heavy duty battery for my Bosch cordless SDS was affordable & fitted perfectly. As a previous purchaser from All Batteries historically, I am.happyvwith my purchase pr... See more

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Rated 5 out of 5 stars

Struggled to find the battery I needed for my laptop due to the voltage. After weeks of looking decided to order from All Batteries. I believe they didn't have it in the warehouse in the UK, so... See more

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Rated 5 out of 5 stars

I was really wary as it’s hard to find this Bosch type of battery as Bosch quickly changed its design after my purchase which is annoying. It was great to see the model codes to check the compatibilit... See more

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Rated 5 out of 5 stars

It is so great that I can still use my old drill and saw because of AllBatteries commitment to providing upgraded batteries that keep older gear useable. I hate to have to throw away potentially good... See more

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Rated 2 out of 5 stars

Don't be fooled by this 'Main Warehouse' garbage on their website. ALL of their stock is shipped from FRANCE so expect a three week delivery time. As stated on Amazon "AllBatteries UK office is base... See more

Rated 5 out of 5 stars

This experience was almost unbelievable! I phoned to order a battery for our gas fire and I spoke to a very friendly and helpful member of staff who quickly identified the battery I needed and handled... See more

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Rated 5 out of 5 stars

Great product and great price. Had to contact customer service team and they were very helpful (needed tracking number). Delivery before date stated on invoice. Would certainly use again and recommend... See more

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Rated 5 out of 5 stars

I needed a battery for my 1962 MV Agusta 150 bike and was struggling to find a suitable unit. AllBatteries advertised one that would fit and when delivered it went straight in and was charged ready to... See more

Company replied

Rated 3 out of 5 stars

+ Good price and quick delivery. - Should be clearer on website / when buying products that products are in warehouse in France as lead time on website wasn't obvious.

Company replied

Rated 5 out of 5 stars

Batteries for my obsolete Metabo drill were ordered. They were delivered quickly, my original charger successfully charged them, and they work. I'm delighted.

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Rated 3 out of 5 stars

Came by snail post took longer than expected to arrive but came eventually it was a shock to hear they send all their stock from France

Company replied

Rated 5 out of 5 stars

Brilliant service, reasonable prices and very fast delivery time. Genuinely nice people who went out of their way to help. i will be using AllBatteries for all my replacement batteries.

Company replied

Rated 5 out of 5 stars

A perfect pair of batteries for my Electric Razor. Even upgraded from 1500Ma to 2000Ma. Tabs great to solder, just cut to size. Well recommended.

Company replied

Rated 5 out of 5 stars

Ordered my new Varta battery, which arrived within 3 days, extremely well packaged. The ordering process was simple and straightforward. If I had to buy another battery tomorrow I would have no hesita... See more

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Rated 5 out of 5 stars

4 aH Hedge Cutter Battery. Although the delivery time was longer than I had anticipated, the battery was delivered according to the suppliers schedule, The item was very well packed and represen... See more

Company replied

Rated 5 out of 5 stars

Can’t fault this company for speed of delivery and quality service and product. Excellent

Company replied

Rated 5 out of 5 stars

great buy at a great price ,battery charges and works wells will buy from them again ,recommended

Company replied

Rated 2 out of 5 stars

Do not use. It took 2weeks for my battery to arrive from France. ( not UK ) when I finally recieved it it was over a year old. It's on charge as we speak so I'm hoping it will come up?

Company replied

Rated 4 out of 5 stars

Easy to find particular batteries and order. Reasonably swift delivery as they were coming from France.

Company replied

Rated 4 out of 5 stars

I did actually get the wrong battery delivered after ordering correctly but the staff were efficient and very professional in sorting out my return and refund which was a good experience

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Rated 5 out of 5 stars

Delivered as requested. Working as expected. Will use allBatteries again. Thank you

Company replied

Rated 5 out of 5 stars

Very pleased with quality and delivery. Highly recommended to use AllBatteries.

Company replied

Rated 2 out of 5 stars

After ordering and paying for a Quad battery I realised it was going to be shipped from France. It arrived 10 days later and the terminals were on the wrong side, opposite to what was shown in the lis... See more

Rated 3 out of 5 stars

The battery is good and a reasonable price but took nearly a week to arrive plus the parcelforce tracking No. did not work and when they did deliver they rang at 7:00am to tell me they would deliver,... See more

Rated 3 out of 5 stars
Verified

11days now since I paid for a cordlees drill battery. No emails or contact yet still not delivered 😳 My goods have arrived.. OK I called AllBatteries and they was very helpful. My goods had been... See more

Rated 3 out of 5 stars
Verified

The product was as advertised. Courier was rubbish one attempt to deliver and card left stating parcel left at Church St PO where is Church St? Had to give up lunch hour to travel 9 miles to PO to col... See more

Rated 3 out of 5 stars
Verified

As a first-time buyer from AllBatteries , and just for one item of less than £6, I was frustrated by the amount of 'form-filling' required. You may tell me that registration was not mandatory (as... See more

Rated 3 out of 5 stars
Invited

Unfortunately the mobile phone battery that I required prior to going on holiday was reported by courier as unrecoverable, consequently I did not receive it in time , so I had to make other arrangeme... See more

Rated 3 out of 5 stars
Verified

I was happy with the product details and price and delivery time,however when the product arrived I noticed that the battery was wrong for my make of camera. the product code no,stated that the bat... See more

Rated 3 out of 5 stars
Verified

Ordering the correct battery and paying was easy, but several days after ordering we did receive an invoice which if someone else had seen this and not known that the order had been paid could have p... See more

Rated 3 out of 5 stars
Verified

I needed some batteries that are not available in North Cyprus so asked AllBatteries if they could help. Sadly, they said they could not deliver overseas. So I asked a friend in UK to post them on... See more

Rated 3 out of 5 stars
Verified

the new phone battery fits, but is rated slightly lower mAs on the sticker than the original supplied with the phone, and worse it appears 50% down on life versus the original when it was new, and is... See more

Company replied

Rated 3 out of 5 stars

I needed a battery charger. Saw one on this website, reduced price for Black Friday. Looked like a bargain All Batteries is a UK company, and I'm a UK customer, but needed to buy a universal adapto... See more

Rated 3 out of 5 stars
Verified

All organization and delivery first class. But The Toshiba C670/670D replacement battery would not charge to the extent that neither the transformer nor the battery remained anything other than... See more

Rated 3 out of 5 stars
Verified

Easy to work with on line, but when I rang them for a quick product chat could only get automated voice--in standard working hours. Price compared to eg Argos was much cheaper, but there again was not... See more

Rated 3 out of 5 stars

Already complained by mail that following an e mail from your good selves that the order had been cancelled due to your Bank, I ordered elsewhere. Now I am in receipt of two chargers (the second o... See more

Rated 5 out of 5 stars

Ordered online with no problems at all. Received my SLA lawnmower battery safely and in good time, also at a much more competitive price than I found elsewhere. I've no hesitation in recommending them... See more

Company replied

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3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Easy to use website

Easy to use website. One of the few places that I can acquire this particular battery for my alarm system. Reasonably fast delivery. I used to buy from a uk supplier but found out they were using older outdated batteries instead of an updated version. I haves used this company on at least three occasions and have had no cause for complaint.

September 25, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

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Rated 3 out of 5 stars

overall good experience although as an…

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configurations and although I bought the right batteries with the correct pin outs they were wrong for my application. Now have to buy yet another pair. Think the website could have a option to confirm configuration befor buying.

October 2, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Please feel free to contact us.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Very easy order process and was kept informed on the progress of my order and delivery through out and delivery was prompt. Would strongly recommend this company to anyone and the price was very competitive.

October 13, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Very pleased with quality and delivery

Very pleased with quality and delivery. Highly recommended to use AllBatteries.

August 20, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

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Rated 1 out of 5 stars

Very slow delivery

Very slow delivery, it said the item was in stock on the website but has taken days and still not arrived!

September 1, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Poor delivery communication…

Overall the online ordering is misleading regarding delivery. They do not state that the delivery time 'clock' only starts from when they send out an invoice to the customer, which in my case was 2 days after I placed the order.
They do not state that the goods ( in my case) are coming from France. They state 8-10 days for delivery , the French company dispatching it say 10 - 15 days .

August 18, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

to wait or not to wait

after the initial purchase procedure and delivery waiting period which went smoothly, things went downhill. after the 8 days stated in the website there was no delivery, and no communication from the company. after a few more days i contacted the company only to be informed the delivery was still in transit and may be another 7 or so days, i was given the option to cancel the order which i did, then the next day the delivery arrived. funds were returned and return postage paid, if you are happy with a company who has no communication skills and are willing to wait for the delivery whenever it turns up then this may be a company to use. as for me not again.

May 28, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Panasonic NiCads - no problems.

Items as described, excellent genuine Panasonic product. Did not realise that the batteries would come from France; not a problem, just a few days wait. As these are virtually unobtainable in the UK a short wait was not an issue at all. The equipment they are going in is over 40 years old, back in use after decades!

June 10, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

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Rated 5 out of 5 stars

Battery for 1962 MV Agusta 150 bike

I needed a battery for my 1962 MV Agusta 150 bike and was struggling to find a suitable unit. AllBatteries advertised one that would fit and when delivered it went straight in and was charged ready to be used. A small delay on the delivery date but I was kept well informed of the situation. Would use again.

June 12, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 2 out of 5 stars

Do not use

Do not use. It took 2weeks for my battery to arrive from France. ( not UK ) when I finally recieved it it was over a year old.
It's on charge as we speak so I'm hoping it will come up?

June 13, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Wish I could give 0 stars

Wish I could give 0 stars. Terrible service. Said that delivery would be at worst 8 days when I ordered and paid for the item. It is now 3 weeks laters and the batteries have not yet arrived.Their support service get annoyed when I ask where the package is. Apparently it has had to come from France and I should know that it will take a long time. Really really bad - avoid.

May 27, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt reliable and quality product at reasonable price

June 3, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

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Rated 5 out of 5 stars

Outstanding

Can’t fault this company for speed of delivery and quality service and product. Excellent

May 17, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

4 aH Hedge Cutter Battery


4 aH Hedge Cutter Battery.
Although the delivery time was longer than I had anticipated, the battery was delivered according to the suppliers schedule, The item was very well packed and represented excellent value for money in that it was less expensive than similar items offered on the internet.

May 12, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Appalling

Appalling. Needed a battery urgently and was told they had them in stock. They didn't say that the battery was in France! I've waited four days and just got a message to say it will be another 10 - 15 working days! Mis-leading information like this means that I will never buy from this and recommend that others avoid them too.

May 22, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience.
Kind regards,
The AllBatteries UK Team

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Rated 1 out of 5 stars

Ordered on 27/4/25 from uk

Ordered on 27/4/25 from uk, sent invoice saying 8 days for delivery. Then told after over a week it’s coming from France and given a different invoiced dated 5/5/25 finally got battery on 13/05/25 customer services a joke. Avoid avoid avoid

May 13, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Thank you for your feedback Mr Herbert.
Kind Regards,
All Batteries

Rated 4 out of 5 stars

Great customer service

I did actually get the wrong battery delivered after ordering correctly but the staff were efficient and very professional in sorting out my return and refund which was a good experience

April 16, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

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