Generally very happy with the products! I like the packaging, it makes the jewellery extra luxurious. Ordering is easy via Faire. Why no 5 stars? Customer service is frustrating and being an 'ambassa... See more
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Responsible craftsmanship. Shaped by time, inspired by history. Gold plated jewelry - Ethically made in France - Free worldwide shipping - Two-year warranty
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Replied to 83% of negative reviews
Typically replies within 1 week
The best customer service
The best customer service, 100% recommend!
I’m spoilt for choice!!
I’m spoilt for choice on this fabulous site! This is my fourth purchase & I have a long list of things I want buy next!
Quality is great with really quick delivery…quicker than a lot of UK sites I use & it’s great value for money.
The packaging makes it ideal as a gift too
I really liked the products at Agapee
I really liked the products at Agapee. The purchasing process was easy and the site worked well.
The earrings bought arrived quickly even though coming all the way from France.
I like the style and quality of the earrings and get lots of compliments about them.
10/10 would recommend
Beautiful jewellery, fast delivery and I hope the pieces will last a long time. Will purchase again.
Absolutely wonderful customer service
Absolutely wonderful customer service! Thank you so much!!
Beautiful and Unique
Beautiful unique Jewellery that is of excellent qualitly, we love stocking Agapee in our store RUST on the Sunshine Coast in Australia! A bit of French glam for our customers!!
very nice earrings- I just love it!
Excellent customer service
Firstly I received my purchase with reasonable lead time and the earrings were exactly as on the website and came with a nice packaging. I was already very happy with my purchase.
Now, I got a small incident with my purchase 100% my fault. I reached out to the customer who helped to address my concerns and actually provided a very satisfactory response to my inquiry (while again being 100% my fault) in no time.
I’m super happy with the website and its team. I’m already looking at what will be my second order.
The Agapée people are very considerate…
The Agapée people are very considerate and attentive to customer’s needs. Besides selling a beautiful and well crafted product (Alba earrings in my case). They were excellent at tracing their package when there was a computer foul up with the Spanish messenger postal service.
beautiful ring
Great quality and amazing customer…
Great quality and amazing customer service! I bought more than three times from this shop.
Lousy customer service
Was offered a refund because my ring snapped in half with only occasional wear after one year. The original item wasn’t available any more for replacement. However, when I noticed the refund was never issued, they said they couldn’t give the refund because they ‘have a new system.’ And again I was offered a store credit. So buyer beware: the ‘guarantee’ is a scam. Also, if they offer you a refund or credit, follow up to make sure they actually issue it.
That beautiful zodiac necklace
One of my favorite pieces in my jewelry collection so far – the zodiac necklace. I've only been wearing it for a month, so time will tell, but I'm absolutely satisfied so far. Thank you for the super fast delivery to Ireland and for the beautiful craftsmanship. I received it right after my summer vacation, and it feels like it’s extending that dreamy, wild beach vibe just a little longer.
Love the brand, but customer service has room for improvement.
Generally very happy with the products! I like the packaging, it makes the jewellery extra luxurious. Ordering is easy via Faire.
Why no 5 stars? Customer service is frustrating and being an 'ambassador' of the brand, I appreciate a prompter response in case there is a problem. Working with AI customer service is not client friendly in my opinion.
I was given a necklace from a shop in…
I was given a necklace from a shop in town as a gift. I get so many compliments on the necklace. I love to not take my necklaces off, and this product did not tarnish swimming and showering with it on my chain snapped after having the necklace for a while, I reached out to customer service and they graciously made me an exception, even though I didn’t have proof of purchase and sent me a new chain. I was very grateful for the customer service and will be buying more agape pieces for myself and others.
Beautiful earrings!
very beautiful earrings
very beautiful earrings, as it was in the pictures of the site. I wear them everyday now. The quality also is very good.
Great customer service
I had an issue with the delivery to Turkey (customs) and never received my delivery. The agapee customer service was amazing. They reacted quickly, kindly and fully refunded me despite it was not their mistake.
Divine Jewellery
I love the jewellery and it always arrives safely and on time. People always comment on what I wear. It attract people's attention. Thank you team.
I did not receive my order
I did not receive my order. At first the company responded at my email, later they just stopped. I‘ve never got my money back nor did they send me a replacement. I am very much disappointed.
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