Customer service was reactive
I ordered the Juno earrings and when they arrived one Earring was damaged but the team managed to send me a replacement pair. Thanks for your follow up!
September 16, 2025
Unprompted review
Reply from Agapée
Dear Coralie,
We’re truly sorry to hear that one of your Juno earrings arrived damaged — that’s absolutely not the experience we want for you.
Thank you for letting us know.
We’ve taken care of the issue and have also written to you by email.
Please don’t hesitate to reach out if there’s anything else we can assist you with — we’re always happy to help.
With care,
The Agapée Team 💛