24S Reviews 10,147

The process of this order has been so frustrating. The order is still sitting in U.S Customs clearance, delayed due to the processes created by the current U.S. Presidential administration. Nonetheles... See more

The bracelet was perfect and I had been looking for this specific color for over a year. I thought it would arrive with the original Louis Vuitton drawstring dust bag(like the other 5 Keep It bracel... See more

The purchase hase arrived one day earlier and as usual the item was packaged nicely. I only give 4 stars because the dress cut was too tight at the waist and too wide at the shoulders. I think the... See more

Easy to order online. It took only 10 days from order to delivery to the US. Packaging was great to ensure safe delivery of LV sunglasses. Just a reminder to use payment that will not charge you forei... See more

I had a great experience purchasing from 24s. I found an Acne Studios leather bomber that was sold out at most retailers for 50% off. Additionally, shipping was free and my purchase arrived in 3 days.... See more

They have an amazing costumer service better that other app like farfetch! AUWFUL FARFETCH after all bad expérience o only shop from 24S

Purchase went smoothly and it arrived 1 day early. I like the fact that its free returns as the descriptions and pictures don't provide enough information. I'm very concerned about the footprint FedE... See more

Lightning fast shipping! Items were packaged in their own Louis Vuitton box, and properly padded. The outter cardboard box was a little damaged in shipping however the interior was all prestine.

I’ve made several purchases on 24S. Love the selection, prices, delivery is faster than for US retailers and packaging is great. Returns are easy as well. Great online shopping experience m.

i was offered a discount code for my "first purchase" but then no response on whether i could use it toward my first purchase. Really, they just wanted me to use it toward another purchase -why not be... See more

It’s the second time that I make a purchase on this website. The first time I received my purchase within 2 days of ordering it, this time I’m still waiting to receive it the carrier hasn’t delivered... See more

24s is the best luxury site to order from! I have had horrible experiences with other "renowned" luxury stores but with 24s, every purchase has been a breeze. You can tell they are owned by LVMH. Thei... See more

First time ordering from 24S. So glad I read somewhere where a blogger referenced with website when someone questioned if there is a Louis Vuitton Outlet? The blogger stated there really is not an... See more

Excellent experience – fast shipping, beautiful packaging, and no games. After being super disappointed with Lyst (they cancelled my order and relisted the same boots at double the price), 24S was a... See more

I love 24S , good client service , fast delivery , easy for return , very flexible. It would be great if 24S soon has my recent favourite Brand Alo Yoga . I also shop a in another app “my Theresa ” as... See more

Your discounts on luxury items- this is what got me to start shopping with 24S. You carry the designers I love. The customer service, including duties built in to the final price, is unmatched. I fee... See more

I liked the website, the offer, the swift expedition. I didn't like that I found a pretty coat, ordered it, was told it was being shipped, and then suddenly had the order cancelled since the coat was... See more

One of the few truly excellent department stores when it comes to the online experience. They’ve got it right and put their customers first. Unlike others, their app is so user friendly, shipping is s... See more

Great deals (sometimes up to 40% off designer brands), fast delivery and good customer service. I already purchased a few things and every time I made a good experience. I have nothing bad to say abou... See more

Good choice of products. Prices slightly higher than some other sites but my item had a 15% discount so it was good value and, because of the cost, there were no shipping charges. Ordering on the app... See more

Love the packaging… I ordered the same item in 2 different sizes, I just returned one and since it’s my first time returning something hopefully I’ll get my refund quickly. However the one that I ende... See more

The fact that I was able to purchase the bag I wanted with an extra 2 discounts was fantastic! The shipping was quick. The packaging was much appreciated and the item well protected. Finally, the act... See more

I had experience with customer service when I reached out after having trouble using a promotion code. I received a quick response and used the discount. I chose to purchase these beautiful sandals... See more

Not good and not too bad. Still waiting on my purchase as it seems to be just sitting in customs in San Francisco. Not sure what is taking so long. Also not understanding the loyalty program. My dis... See more

I’ve had a generally very good experience shopping on 24S — the prices are often more competitive than other luxury platforms, and the shipping is impressively fast. The packaging is also elegant,... See more

Easy to purchase, fast shipping. Items always come nicely wrapped and secured. Customer service team are helpful and fast to reply. Items are exactly as described on site. They are my trusted online s... See more

This was my first purchase from 24S; I took advantage of a sale they were having to purchase a bag I had my eye on for almost 2 years. The experience was quick, easy, and seamless. The bag arrived in... See more

First time buying with them and very pleased with my experience. Item I ordered was 100% authentic. It arrived very quickly, much faster than I expected and in the condition described. I will definite... See more

We actually purchased this hat originally from Louis Vuitton but after taking it to the dry cleaners it got ruined Louis Vuitton's customer service continues to amaze me. I was able to get a refund bu... See more

Good selection at good sale prices and great promotions. The correctly ordered item arrived either earlier than scheduled or on time in great condition.

The website is easy to navigate and I was able to find the handbag I was looking for. The handbag shipped shortly after the purchase, it was packed carefully, and arrived quickly! I will definitely sh... See more

The bag I purchased was available at a number of different sites but 24S had the best price. The item was exactly as described and arrived quickly in lovely packaging.

I keep finding pieces that i like on 24s, have purchased several items by now, great customer service with a shipment i need d help with!

The package was a return from someone else. It had had handwriting on the return paper. Due to this I cannot confirm its authenticity.

Shopping on their website is easy and check-out process made smoothly. Shipping was also in reasonable speed. Will go back to shop in the future for sure!!

Quick and easy delivery. Would have been nice with s Little more info on tracking but all in all a good expérience. .

Great web site buying experience, sizing was accurate, and fast delivery and shipping to my country. Merci/ thank you for the great client overall experience !

Everything was seamless from the online ordering to the front door delivery

Pretty good but just a regular box nothing special

The whole shopping process was perfect. Thanx

Always a fine experience! Beautifully packed and received item perfect as pictured online

I haven't received my purchase yet

Very quick service and exelence quality

Fast delivery from France to US

The product was delivered on time safely. Thank you so much.

It was so pretty to open up the box and see the Tour Eiffel pop up! Made me smile and miss my yearly trips to Paris that have been put on hold due to Covid. Shipping is free and arrived from Paris to... See more

SO far so good! I haven't had experience with returns or customer service yet. I purchased a gorgeous Chloe Tess bag at a fab discount. Ordered Aug 2nd and received on Aug 5. Literally one busi... See more

THE BEST!! I’ve ordered from 24s (previously 24 sevres) several times now and I’m always so pleased! Couldn’t recommend them more. It’s the online site for Bon Marché is Paris so it shouldn’t be surpr... See more

Stone Island Crinkle Jacket purchased during lockdown. I usually purchase from the UK, 24s where a lot cheaper than UK prices. After placing the order the jacket came within 4 days they gave me a trac... See more

Purchasing through 24S was an ideal online shopping experience. My Neo Eole shipped very quickly and arrived a day ahead of schedule (from France to the U.S.). It came in perfect condition in a beau... See more