April gave great details on where yo start by giving me tips on our nightly routine and provided me with clear instructions ! Then went above and beyond by asking me to check back with her to make sure it goes good and would help to make adjustments if needed.
Awesome support you can tell she cares!! 

Like many others have said I to have been charged without knowledge I have now cancelled the plan and emailed in hope they will refund me as I only signed up for the 4 week plan then noticed today I had been charged and another plan added to my account which I did not request. So overall I would not recommend this app. They have replied to my email and will not be refunding me so 100% avoid this app 

I had one of their star sitters watch my dog recently. The sitter seemed nice, visited twice before the dates & my dog liked the sitter. 

We came home after 10 days and we have house damage of around $1200 to pay out because the sitter damaged various things in the home,  as well as water damage.I cannot leave a review on the sitters profile because I am so angry & when asked about how the damage happened the sitter was very off and short. 

A very useful and smooth service we are grateful to have discovered.  Has put us in touch with a lovely person to visit our cats while we are away.  Would highly recommend Pawshake on the basis of our experience so far.

My purchase of my puppy was so easy. Parade assisted from the beginning to the end. They helped me with how to travel with my new addition. I would highly recommend pawrade

The experience of using your site was exceptional!!I was able to locate the pup with ease and the message system worked perfectly!

Easy to get my question answered and get support during training.

I just had the best customer support ever, so I'm writing a review about it. 

At first, the collar I had stopped working. It was within the limited warranty, and they upheld their end of the deal, and low and behold -- we got our probably refurbished but that's okay Halo Collar!

Then -- gasp -- someone steals it. Someone literally stole it right off of my dog when I wasn't looking. Or, it fell off, and someone snatched it. I don't know. But someone else has it.

So I'm thinking, I have to buy a new collar, right? And I'm looking into options, and then -- WABAM -- Halo Collar writes back that they will replace the stolen collar -- WITHOUT a catch!

WABAM!

Love the company. Hate the dude (or dudett) who stole my collar.

I’ve had a pretty good experience with the collar, I live in a rural area so keeping my dog on my property was important to me. I noticed sometimes if she’s in the house it will alert me she is approaching the border, I then moved the border away further and it’s been alright since. Today I noticed she was in one spot, I looked and didn’t see her, used the app to call her over and found the collar on the ground. One of the black round screws came unscrewed and I can’t find the other piece. I’ve put a zip tie on there for now but reached out to customer service for help finding replacement prices, I was notified they have replacement prices, they would be free but cost $10-$20 dollars for shipping. BUT! If I did a five star review they would wave the shipping fee. I have enjoyed the collar, I don’t use the shocking part, my girl responds well to the voice and vibration. It’s good for an easy going dog. Thank you and I look forward to my free replacement pieces. 

Been great every time! Pup is very thankful for his new friend! (Us too)

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