Refunded order but didn't let me know
Refunded order but didn't let me know, and no apology
September 1, 2025
Reply from Puregusto.co.uk
Apologies, we did email you regarding the refund on 01/09, stating a temporary stock shortage on the line, and apologised.
I'm sorry you didn't see that on the credit we sent you. Please kindly take a look, and if you don't mind, review the review.
Just to let you know, this temporary stock issue is now resolved. - The product is back into stock. Thank you & apologies again for the temporary shortage.
Thank you again for your order, we hope you may leave a less harsh review in future for others as the impact this has on our business is the equivalent of 15 positive reviews removed.