Refunded order but didn't let me know, and no apology
September 1, 2025
Reply from Puregusto.co.uk
Apologies, we did email you regarding the refund on 01/09, stating a temporary stock shortage on the line, and apologised.
I'm sorry you didn't see that on the credit we sent you. Please kindly take a look, and if you don't mind, review the review.
Just to let you know, this temporary stock issue is now resolved. - The product is back into stock. Thank you & apologies again for the temporary shortage.
Thank you again for your order, we hope you may leave a less harsh review in future for others as the impact this has on our business is the equivalent of 15 positive reviews removed.