United Kingdom
Review of Thorvald & Design
The customer relations team has obviously not read my email. I ordered x2 types of chairs. The fixings for 1 chair was incorrect and an extra was sent for the other type of chair. I just needed a set of the correct fixings sent. Hopefully my 2nd email will be read and I can build the remaining chair with the correct fixings
Review of Virgin Media Business
After 58 minutes of waiting to get to speak to someone the customer service operator could not verify who i was so couldn't take the conversation any further with no other alternative provided to get a resolution to my problem. Really poor from such a large company
Reply from Virgin Media Business
Hi,
We’re sorry you had a poor experience with Virgin Media Business.
We’d love to get to the bottom of this and help you get it sorted, but to do that we’ll need a few more details.
We’ve requested some more information through Trustpilot. If you can respond to that when you have a moment we’ll look into this ASAP.
Thank you,
The Virgin Media Business Team
Review of Epos Now
Cameron Wyatt was our Epos Call handler who setup our till which was quite a difficult procedure due to an additional till, change of company and other matters. He dealt with it patiently with clear instructions. I would recommend using Epos now in an instant and would suggest you request for Cameron Wyatts help. Legendary work sir!
Reply from Epos Now
Dear The Roadhouse,
Thank you for sharing your experience! We're delighted to hear that Cameron provided such patient and clear support while setting up your till. We'll be sure to pass along your kind words to him — he truly is an asset to our team.
Thanks again,
Epos Now
